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From the business
About Guest Reservations™:
Guest Reservations is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.
Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.
As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels. Guest Reservations was founded in 2016.
Guest Reservations Reviews:
GuestReservations.com has a high customer satisfaction rate. Guest Reservations is one of the most trusted platforms for online hotel reservations. To read verified Guest Reservations reviews, see below.
Is GuestReservations.com Legit?
Yes, Guest Reservations is a safe and legitimate source of online hotel reservations. Since 2016, Guest Reservations has made hotel reservations more accessible – helping millions of travelers book hotel rooms online. Guest R...
Guest Reservations Reviews Summary
Guest Reservations has a rating of 1.7 stars from 1,302 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guest Reservations most frequently mention customer service, credit card and front desk. Guest Reservations ranks 438th among Hotels sites.
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We will rate this hotel when we check out on the 20th.
Very easy to make the reservations - no problems at all.
Thank you for such a quick service!
Not sure why we received this survey, we have reservations for 5/18 have not stayed there yet so can't give you any ratings at this time. Find it strange that you would send a request about the "purchase" before we have been there.
I made reservation yesterday, something happened and now Had to rebook, thank you for the confirmation.
Really easy
Extremely easy to book.
This was quick and easy.
Easy to process
Quick, Easy and Professional Site for Reservations!
Quick and easy reservations
Quick ad easy! However not impressed with the hidden charges that didn't show up until I checked out.
Easy to floow and fast
Terrible service I asked for Holliday inn and got some other nasty hotel
Ok
It doesn't breakdown the total during the transaction.
Extremely dishonest, offshore support who cant speak English, will not refund me money once I made them aware of their scam, I am escalating legally, AVOID THEM NOW!
Why did the price day $132 and I was charged more.
I am satisfied with the process so far. I am looking forward to staying at this hotel.
This company is a major money grab scam. When you book your room it looks as though you are booking directly with the hotel. Then you will get a confirmation # from them which is not the hotel's confirmation number. They will take the money from your credit card and pay for it with their own account so you cant cancel through the hotel. They do book the room but add about 40% of the room cost to your bill. I booked a $115 room and they added $48 to the cost! I called them and they told me I could not cancel the reservation. These people are a scam!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members