On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Dış hatlar gelen yolcu için mesafe çok. Çocuklar ve bavul ile yürüme mesafesi en az 10-15 dakika ona bir çözüm lazım
Yoksa herşey iyi ve çabuk işliyor
Tekrar teşekkür eseriz
Firmaya Çok kolay ulaştık. Araç aynı kiraladığım gibiydi. Herkez çok ilgiliydi. Çok memnun kaldım. Farklı fiyat uygulamaları olmadı. Güvenilir firma. Herşey için teşekkür ederim.
Hi Yildiz,
Thank you for your five-star review.
We are delighted that you were very satisfied with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Joanne,
Thank you for your four-star review.
We really appreciate you choosing to rent with us and we apologise for any issues that you encountered during the booking process.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything worked well, nice car, kind people, fast service
Hi Stefano R,
Thank you for your five-star review.
It is great to hear that you had a fast, precise and reliable rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I rented a car from Green Motion in June 2025 for the first time. The lady (with green eyeliner) who came to me and my girl friends up from the airport was fantastic. She was super helpful and really humorous. Would recommend!
Hi Samantha M,
Thank you for your five-star review.
We are delighted that you received excellent customer care from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I hired a car from Zakynthos airport. The office was easy to find and easy to return the car too. Both the pick up and return were very quick and professionally done. The car itself was in excellent condition and spotlessly clean. I also thought the rental was good value for money.
Hi Colin R,
Thank you for your five-star review.
It is great to hear that you received good quality, professional service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The staff were very helpful and friendly.
There is, however, a company policy to charge up front for road tolls. There are no toll roads in the Algarve. The very helpful employee told me that this is not automatically paid back, but I must wait for the bill and then ask them to refund it
Hi Andrew L,
Thank you for your three-star review.
We are delighted that you found our Green Motion team to be very helpful and friendly. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Seamless, polite, professional, well priced.
The guys presented us with a very clean pleasant car.
Hi David O,
Thank you for your five-star review.
We are delighted that you found your Green Motion rental to be seamless, professional and well priced.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very easy to find, friendly, short time to wait, car was in good condition
Hi Monika E,
Thank you for your five-star review.
We are thrilled that you feel that nothing could be better than Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
No hassle, good service and timely collection from the airport
Hi Andrew B,
Thank you for your five-star review.
We are thrilled that you chose Green Motion for your rental needs and that you received good service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Straight forward process with no problems. No pressure sale of extras at the sales desk which is the usual form for car rental companies.
Hi Christopher D,
Thank you for your five-star review.
We are very happy that you had a straightforward rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I have been using Green Motion for more than 7 years now and within that time we have received great cars and great service. We use Manchester Airport as our point of entry to the UK, the Great Motion team always greet us with a warm welcome. This Summer has been a difficult one for my family, I had to extend my rental twice; Laura and Chris were extremely obliging. Many thanks. I would recommend Green Motion.
Hi Simon N,
Thank you for your five-star review.
We are thrilled that you have once again chose Green Motion for your rental needs, We are delighted that our team was able to assist you and that you recommend us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Bradley S,
Thank you for your five-star review.
We are extremely pleased that you once again chose Green Motion for your rental needs and that you had an easy rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
From the pick up to the delivery of the car everything went amazing. Also the car was really good and we had no issues.
Hi Alejandro S,
Thank you for your five-star review.
It is fantastic news that you had a great experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Booked by Kuoni Switzerland. Fair price.
Simple Administration (the handlingagent speaks our language Swiss german!). VAR essy to drive.
Hi Peter W,
Thank you for your five-star review.
We are delighted that you had a perfect rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Voiture impeccable, service rapide à l'arrivée ainsi qu'au retour.
Hi Florence M,
Thank you for your five-star review.
We are thrilled that you had a perfect rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very happy. Didn't have to wait long for the shuttle bus. Short drive to office where the friendly staff dealt with with the paperwork efficiently. On the road in no time in a clean, nice to drive car. The same on my return with no problems and was back at the airport in plenty of time for my flight.
Hi Dennis R,
Thank you for your five-star review.
We are thrilled that you were very happy with your rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Quick pick up and return procedures. Nice service in Larnaca.
Hi Krzysztof B,
Thank you for your five-star review.
We are delighted that you received nice service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very organised check out and check in, the car was ready on our arrival and had been cleaned and fully fuelled.
Hi Keith B,
Thank you for your five-star review.
It is great to hear that you received good service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy and smooth pick up and return of the car.
Good service, they called next day to Check If everything is ok
Hi Wolfgang aka,
Thank you for your five-star review.
It is amazing news that you had a perfect rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ibrahim,
Thank you for your four-star review.
It is good to hear that everything went well with your rental and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.