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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Empresa correta nos documentos e informações sobre o aluguel.
Rápido e sem burocracias e não forçaram nenhum outro serviço de seguro.
Hi Richard S,
Thank you for your five-star review.
It is fantastic to hear that you received great service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great little car way pick up and drop off good value for money
Hi Geoffrey W,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs and that you enjoyed the vehicle that we supplied.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Qualität 👏👍 sehr zufrieden Sehr sauberes Auto 🚗 und möchte Nächte mal noch ein
Hi Kiro S,
Thank you for your five-star review.
We are thrilled that you had a quality rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
No problems with collection and return. Vehicle in good condition.
Hi David,
Thank you for your five-star review.
We are thrilled that you had no problems with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great car, brilliant price, friendly helpful staff, what more do you want!
Hi Philip W,
Thank you for your five-star review.
We are delighted that your rental with Green Motion was excellent as always.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The customer service prior and after the hiring the car quality everything is perfect
Hi Julia,
Thank you for your five-star review.
We are delighted that you are very satisfied with your experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Was met at arrivals with a board with my name and taken to departures area. All paperwork and inspection done. Staff were great, made sure all was understood. Car was spotless and in very good condition, low mileage. Return was as good with staff waiting at same spot where we collected the car. Will use them again.
Hi John,
Thank you for your five-star review.
It is amazing to know that you received great service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy pick up and drop off, staff were nice and friendly, highly recommend.
Hi Cahir,
Thank you for your five-star review.
It is fantastic that you find our team to be nice and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The car was nearly new and very comfortable. Very fast collection at Southend, and return was quick too. The staff, Mario and Muhammad provided an excellent service and were extremely helpful.
Hi Alastair,
Thank you for your five-star review.
We are thrilled that you liked the rental vehicle from Green Motion Southend.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Con la navetta si raggiunge in alcuni minuti. Lo staff è eccezionale
Hi Hong,
Thank you for your five-star review.
It is brilliant that you find our team to be exceptional.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Car was not the one we booked I30, but a Nissan Pulsar, also a decent car. We had problems with opening the fuel cap, reporter it when we returned the car, but if anything will be done about it?
Hi Ron,
Thank you for your four-star review.
We are really pleased that you enjoyed your rental overall and we appreciate your feedback on the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
All was well, except there was e a smell of cigarette smoke, when we picked up the car.
My husband and I owned and operated an automobile repair business for 40 years. His diagnosis was the car was in terrible need of a front end alignment, And new struts. We made our trip there and back…. But he was concerned about the constant pulling to the left front.
Hi Lynn,
Thank you for your five-star review.
It is good to know that all went well with your rental and we appreciate your feedback on the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
From the moment I booked with GreenMotion everything just went like clockwork. The car was superb an upgrade.
Kia Sportage Auto and was ready when I arrived at their site. Staff were very helpful
Hi Martin,
Thank you for your five-star review.
It is fantastic to know that everything about your rental went like clockwork.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Friendly service, perfect car, price was very good. Every time again
Hi Andreas,
Thank you for your five-star review.
We are delighted that everything was perfect with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Although we had to wait for our car the experience was a pleasant one
Hi Carolyn,
Thank you for your five-star review.
We are thrilled that you had a pleasant experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Having previously rated this company 5 stars, I am saddened to say that I will never book again. Greenmotion took a deposit of £1500 and held it for 17 working days. In the meantime, I've had to pay an additional €92 to cover exchange rates.
Hi Zoe,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation. We would like the opportunity to look into this matter and, therefore, we request that you contact us by using the form at www.greenmotion.com/contact-us. Please include a link to your review in the description box so that our team can locate your complaint.
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
I t was very easy to take the car and to fullfill all papers which where given in site from a very friendly lady
Hi Andreas,
Thank you for your five-star review.
We are really pleased that you found our rental agent to be very friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good staff, very good car, all the best, see you again on the next trip!
Hi Theodoriliviu,
Thank you for your five-star review.
We love that your rental with us was perfect.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
جميل لكن ارجو مراعاة مبلغ الائتمان وتقليله وشكرا لكم وأشكر على وجه الخصوص الموظف زيد لتفانيه وتسهيله وابتسامته
Hi Saleh,
Thank you for your five-star review.
We are delighted that you received dedicated service with a smile from Zaid and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lucio S,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs and that you received fast service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.