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Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.


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GreenMotion Reviews Summary

Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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8,144 reviews

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Saudi Arabia
1 review
0 helpful votes
Follow MADUSHA R.
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BEST CAR RENTAL I SAW
September 3, 2025

THEY GAVE ME THE BEST AND CLEAN CAR WHEN I ARRIVE TO ZURICH AND ALSO THE CAR WAS TRUSTFULL TO DRIVE ANYWHERE, ALSO THEY UPDRADED ME FREE WHICH MY FAMILY WAS VERY HAPPY

Date of experience: March 18, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Madusha,

Thank you for your five-star review.

It is fantastic to hear that you had the best car rental with Green Motion Zurich.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Great prices, easy to book
September 3, 2025

Every time I've used the service, my car has been ready for me

Date of experience: August 1, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Paul,

Thank you for your five-star review.

We are thrilled that you think our prices are great.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Wyoming
1 review
0 helpful votes
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Excellant Service
September 3, 2025

Shuttle from the airport was easy to find and they were located right off the freeway so we could get on our way quickly.

Date of experience: January 10, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Nancy,

Thank you for your five-star review.

We are thrilled that you received excellent service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Poland
1 review
0 helpful votes
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Well done service
September 1, 2025

The car was well-prepared for me, it was clean. No issues with return the car with Premium Plus package.

Date of experience: September 11, 2023
South Africa
1 review
0 helpful votes
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Friendly service
August 31, 2025

Welcoming reception with a smile, hustle free and quick pick-up.

Date of experience: May 1, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Theophilus N,

Thank you for your five-star review.

It is fantastic to hear that you received friendly service from our Green Motion team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
2 reviews
0 helpful votes
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Always a good experience
August 31, 2025

The staff were very helpful and kind and the whole experience was positive

Date of experience: May 14, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Margaret S,

Thank you for your five-star review.

We are delighted that you always have a good experience renting with Green Motion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Libya
1 review
0 helpful votes
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Good service
August 31, 2025

Responsive, and nice staff in reception and very informative and courteous.

Date of experience: July 10, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Ibrahim K,

Thank you for your five-star review.

We are thrilled that you received good service from Green Motion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Italy
1 review
0 helpful votes
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PREZZO BUONO AUOTO BASICHE
August 30, 2025

NON SEMPLICE IL RITIRO DEL MEZZO, PREZZO BUONO, DA MIGLIORE

Date of experience: July 20, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Stefano,

Thank you for your four-star review.

We are glad that you like our prices.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Car rental at Man airport
August 30, 2025

Helpful staff, be careful to read T&Cs about points on licence

Date of experience: March 1, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Martin,

Thank you for your four-star review.

We are happy to hear that you found our team to be helpful.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Cyprus
1 review
0 helpful votes
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The Service you need
August 30, 2025

Straight forward no over trying to up sell or flog you add one they are there if you need them

Date of experience: May 21, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Jeremy,

Thank you for your five-star review.

It is great to know that you received the service that you needed.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Good cars, great service
August 30, 2025

Helpful staff, good cars, good for bus transfer from airport.

Date of experience: August 10, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Kevin,

Thank you for your five-star review.

We are delighted that you like our cars and that you find our team to be helpful.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Italy
1 review
0 helpful votes
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Fast and good
August 29, 2025

Simple, fast, good…perfect! Very very professional at the desk too.

Date of experience: November 3, 2023
Natalie F. GreenMotion Rep
7 months ago

Hi Massimo M,

Thank you for your five-star review.

We are delighted that you had a fast and good rental with Green Motion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Australia
1 review
0 helpful votes
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All Good
August 29, 2025

Hassle Free and great price. Car was clean and roadworthy. Would definitely use again.

Date of experience: May 30, 2024
Natalie F. GreenMotion Rep
7 months ago

Hi Julian B,

Thank you for your five-star review.

We are thrilled to hear that you had a good rental with Green Motion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Ireland
1 review
0 helpful votes
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Great Company
August 28, 2025

I have never had an issue with a car or the staff. I regularly book in Birmingham and Stansted. Green Motion are always my first choice. Great quality cars, excellent value and friendly staff

Date of experience: July 23, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Tom M,

Thank you for your five-star review.

We are thrilled that you find Green Motion to be a great company.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

South Africa
1 review
0 helpful votes
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Cape Town airport
August 27, 2025

After a bad start at where the meet and greet was nowhere to be found, the rental agent provided excellent service

Date of experience: August 16, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Phillipus S,

Thank you for your five-star review.

We are thrilled that you received excellent service from our Green Motion team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Spain
1 review
0 helpful votes
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Great staff at Stansted airport
August 27, 2025

Perfect, no problem at all. Helpful staff, quick check in & out

Date of experience: October 18, 2024
Natalie F. GreenMotion Rep
7 months ago

Hi Martin W,

Thank you for your five-star review.

We are delighted that you found our Green Motion team to be great.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Norway
1 review
0 helpful votes
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Best experience ever!
August 27, 2025

You have an amazing team of people at the Ljubljana Airport. :): ) We've been booking with Green Motion for years now.

Date of experience: December 31, 2024
Natalie F. GreenMotion Rep
7 months ago

Hi Spela K,

Thank you for your five-star review.

We are delighted that you once again chose Green Motion for your rental needs and had the best experience ever renting with us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Portugal
1 review
0 helpful votes
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MUITO PROFISSIONAIS
August 27, 2025

EMPRESA HONESTA COM COLABORADORES SIMPÁTICOS E MUITO PROFISSIONAIS.

Date of experience: May 17, 2024
Natalie F. GreenMotion Rep
7 months ago

Hi Luis C,

Thank you for your five-star review.

We are thrilled that you found Green Motion to be an honest company with a professional team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Switzerland
1 review
0 helpful votes
Follow Matthias M.
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Nice car and friendly accommodation
August 27, 2025

When we arrived we got an well washed car, an upgrade to a higher quality 🏎 and the handling over was very professional and friendly 👍🏼

Date of experience: April 13, 2024
Natalie F. GreenMotion Rep
7 months ago

Hi Matthias M.

Thank you for your five-star review.

We are delighted that you found our Green Motion team to be professional and friendly.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Cyprus
1 review
0 helpful votes
Follow Aleksejs I.
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Booking
August 27, 2025

Online booking works well. Every time we travel to Lithuania, we are happy to use Green Motion's services. The service is always excellent: the cars are in great condition, the booking and pick-up process is quick and convenient, and the staff always greet us with a smile and are ready to help. Thank you for your reliability and comfort — Green Motion is now our first choice for car rentals! We are loyal customers of Green Motion and are always very pleased to use your services.

We would like to know if it is possible to receive a permanent promo code or discount that we could use for our next rental. This would make our trips even more convenient and enjoyable! Thank you in advance for considering our request.

Date of experience: August 17, 2025
Natalie F. GreenMotion Rep
7 months ago

Hi Aleksejs,

Thank you for your review.

We are thrilled that you enjoy renting with Green Motion Lithuania. It sounds like you would really benefit from our loyalty programme. The full details can be found here - https://greenmotion.com/loyalty.

We hope to see you again soon.

Kind regards,

Green Motion International Customer Services.