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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Booked a large car and got what we ordered. Friendly people. Fast
Mietwagen Übernahme + Rückgabe sehr angenehm. Personal sehr freundlich.
Hi Thomas,
Thank you for your five-star review.
We are really pleased that you found our team to be very friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great and fast service, clear procedures, new great car, fantastic staff. All questions were answered, I had help when I needed. My strong recomendations.
Hi Erika,
Thank you for your five-star review.
We are thrilled that you received great service from our fantastic team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Carol,
Thank you for your five-star review.
It is great to know that you enjoyed an upgrade during your recent rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Semplicità nel ritiro supporto della operatrice che consigliava a mio uso video dell auto x evitare problemi nella riconsegna: elencazione precisa dei danni esistenti. 3 minuti la verifica al rientro PERFETTI
Hi Maurizio,
Thank you for your five-star review.
We are really pleased that you found our team to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The rental process was simple, competitive and reliable (no latter surprises)
Hi Jaime,
Thank you for your five-star review.
We are very happy to hear that you found our service to be competitive and reliable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
My first booking and experience with GreenMotion went very well.
Hi,
Thank you for your five-star review.
We are delighted that you had an efficient and straightforward first rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
My experience was very good.anything i said, done! I booked for second time from green motion and in yhe future i will definitely do it again!
Hi Nikolaos Z,
Thank you for your five-star review.
We are delighted that you had a perfect rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We had booked a car between the two batches of Oasis concerts in Manchester. They were having a terrible day with people just not bringing back cars. It took 2 hours to get our car but they really tried hard and were really helpful. The remained calm and really tried their best.
Hi Steph S,
Thank you for your four-star review.
We are delighted that you found our Green Motion team to be helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Overall experience was very good got an upgrade to a really high spec Hyundai and was fantasic
Hi,
Thank you for your five-star review.
It is great to hear that you had a very easy rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good experience - reliable.
Nothing to complain about. So naturally a good rating.
Hi Etienne A.
Thank you for your five-star review.
We are very happy to hear that you had a good experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everyone I dealt with both getting and returning car were very helpful. Everything went smoothly. Car was clean and ready for me at pick up.
Hi Christopher K,
Thank you for your five-star review.
It is fantastic to hear that you find Green Motion to be a good rental company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Friendly, competent & fast
But it's not nice to ask for „at least 50
Hi Robert W,
Thank you for your five-star review.
We are delighted that you received the best service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ho noleggiato l'auto per 24 ore. Sono stato accolto veramente bene dal personale dell'agenzia. Mi è stato spiegato tutto in maniera dettagliata. Ho riconsegnato l'auto lo stesso giorno e non l'indomani è la riconsegna è stata veloce.
Hi Pietro D,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Due to change in my plans I had to change the dates. They couldnt help me change the dates however cancellation and refund was smooth.
Hi Selcen O.
Thank you for your five-star review.
We are really pleased that our team were able to help you when your plans changed.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Paul,
Thank you for your five-star review.
We are delighted that you found our team to be very helpful and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
If you log in aften making the decision about the car, you loose every information and have to start all ove again.
Hi Sanna L.
Thank you for your review.
We appreciate you choosing to rent with us and we appreciate your feedback on our accounts. We apologise for any inconvenience that this may have caused you and we will work towards improving this.
We hope that you will rent again with us in the future.
Kind regards,
Green Motion International Customer Services.
Hi Mark s,
Thank you for your five-star review.
We are thrilled that you have once again chosen Green Motion for your rental needs and that you had an easy peasy rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I had to go back to the UK for a funeral. The guy who checked me in was very friendly and made the experience pleasant and stress less which was just what I needed at the time. I use Green Motion every visit and never had any issues.
Hi David H,
Thank you for your five-star review.
We are delighted that you once again chose Green Motion for your rental needs and that our team were able to make your rental with us, pleasant and stress-free at that difficult time.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I love green motion I always book with you guys but you never give me like a special discount
Hi Rayan G,
Thank you for your five-star review.
We are thrilled that you aways book with Green Motion. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gerardus V,
Thank you for your five-star review.
It is fantastic to hear that you received great service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.