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Got Transmissions has a rating of 1.3 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Got Transmissions most frequently mention customer service and credit card. Got Transmissions ranks 737th among Auto Parts sites.
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I canceled on them and I am going to try and get my restocking fee back. Nobody knows these people, not even in Dallas Texas where their headquarters are. They have no way to contact by email, they lie about the transmissions and delivery dates, they don't return phone calls. Don't be fooled by their website, it is impressive.
Any reputable company returns their phone calls and has an easy to use email for customer service. Any reputable company would have at least one good review online.
The transmission was promised to deliver in 10 to 14 days. Both in their written correspondence and in telephone conversations. In reality it took 28 days for delivery.
I ordered a transmission using the right information and they sent me the wrong one. After they did the research they sent me another one and it was the wrong transmission again. When I called they don't return my phone calls, when I finally got ahold of someone and had a problem they just hung up on me and switched me to another line to talk to another person. I left a bunch of voicemails begging for them to call me for five days in a row and they never contacted me. I do not recommend anybody to do any business with this company, if you do you'll be sorry take my word for it.
After I have read all reviews I think do not have any business with that company. My question is how they feel scamming people taking their money? Do they believe the God?
To this date I have not heard from Got Transmissions. They have NOT offered a refund of my $1,500 in fact they have avoided me completely. They know very well how they screwed me. I cannot believe this company is still in business and getting away with ripping people off. I am a over 20 yr veteran and to believe I fought for the freedom of companies like this, it's very sad indeed.
Do not know what happened to my original review? I will redo now. DO NOT order/buy ANYTHING from these scam artist! This a Fraud/Scam co. They have a very impressive website. Say they offer 12 month parts /labor warranty, that is how I got sucked in. I ordered a trans for 2001 volvo awd.The site said only had 57k miles. After paying 1200. 00 luckily with credit card, did not hear anything for 3 days, then notified would be 18-24 days for delivery? Contacted them to cancel and got runaround. I notified my credit card co. And filed dispute immediately. They said would have to wait for Got Trans. To respond 30 days. In mean time i acted as new customer and they responded, after telling I had already ordered and want to cancel said would cost 300.00? Then weeks later they deliver a horrible trans that had at least 257k miles, black/brown fluid burned! Contacted warranty dept. again no answer/ runaround, went other route and they said I was out of warranty! They tell in warranty to wait 14 days after delivery and 500 miles before contacting them. Then say you waited too long to activate it! SCAM--SCAM --SCAM! Luckily credit card co. Refunded my 1200. 00, I got lucky as i have read others got burned! Terrible how they can stay around and do this to people! SAVE YOURSELF! DO NOT EVEN THINK of dealing with these thieves! 1
Do not buy from this place paid $1000 for transmission and didn't even shift right so called them after i took it to a Amco transmission shop 2 days later and now they saying shop that put it in was not reputable and saying i took it and beat it and other excuses not to pay money back.
Got Transmission is a scam business all the money Americans spend on taxes to support this country it is a shame that bussiness like Got Transmission are getting away with scamming Americans. Bussiness like this one need to be shut down and individuals prosecuted to the full extend of the law. They are a disgrace to our country. My wish is that they finally scam a person that has conections to lawyers that have the desire to put a stop to this. Iam a true believer in what comes around goes around. Got Transmission its coming! WATCH OUT!
Bought a transmission for a 2005 VW passat form Got transmission. Com about 4 months later had transmission problems so i phoned there warranty department and they said everything was fine. After a few weeks going by i had not heard anything from them so i phoned them again, this is when i found out what they were all about. I got excuces from only having 90 day warranty, to they dont cover if a seal inside the transmission has gone to the warranty does not extend into Canada etc... They had several others, there warranty is worth nothing more than the paper it is written on
Ordered a automatic transmission for a 1996 Chevy S10 and they sent a 5 speed manual. Could not get a response from them, fortunately I used a registered email service which proved they had received and read my email on several occasions and my bank card provider found in our favor and returned the funds. Don't waste your time and save the aggravation
I just got a quote for a remanufactured replacement transmission and it was unbelievalbly low. I almost am scared to believe it is real. I am writing a review before it ships and I hope that I do not have to retract this review later. They are amazing low price and nobody needs a brand new transmission for full price. Good deals on this website.
Answer: Scam co. Stay away do not buy from them,
Answer: Hope you used credit card, they are a shit co. Thieves and liars
Answer: A big giant NO! Do not buy anything from this company... janky... janky... janky
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