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Got Transmissions has a rating of 1.3 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Got Transmissions most frequently mention customer service and credit card. Got Transmissions ranks 737th among Auto Parts sites.
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They sent me a bad transmission. Didn't know it was bad until my mechanic had it almost all the way installed. They did send me a different transmission, but I had to pay my mechanic for installing and uninstalling a bad transmission, then reinstallation of the good one they sent me. The first transmission they sent me took them 3 weeks to get it shipped because they were "inspecting" it. So one would think it was a good transmission. They told me to send them an invoice and they would help me with the labor of the bad transmission. A month later they told me they won't help me because the warranty was never activated and blamed it on my mechanic because he should have checked the transmission that took them 3 weeks to send because they were "going through all the parts". The warranty was never activated because it was never fully installed. Bad Company to deal with, the guy I worked with could have cared less. I won't use them again!
I put in claim with my bank asI had to return the junky transmission my dealership advised against using when they saw it. I am out the ups shipping cost to them of $201 but for rest back. I should know check reviews FIRST. Got transmissions has lousy ones
Got transmission on date they said it would b here! Installed it n it works perfect! I will recommend my friends to you guys! Thanks for all your help! Thanks again! Chris
Only two 5 star reviews? Every other review from multiple web sites, 1 star. I called and submitted for a quote from got transmissions.com and in no way did they ask for the proper information that would have resulted in me getting exactly what I needed. This company and people running it have a reserved spot in hell.
Since I used a bank debit card I filed claim with my Bank. Got all my moneycback. Never pay for anything with anything but a debit or credit card. You have no leverage when you pay cash or money order or cashier check. I have more than once been refunded.it is called disputing it with the Merchant (bank the ripoff artist uses)Bank.The merchant does not want to lose being able to use major credit cards (Visa, etc)so they refund you.
The Jacksonville address is fake. Trying to locate who is running this bogus company and where the payments are going to and where these junk parts are being shipped out of. If anyone has any information of the faceless people behind this operation please help.
I bought a tranny on october 27 and it was put in on the 3rd of november. My Reveiw will let's start by they lie to me so they can take your money away. They falsely say there is a warrenty with there transmission but there isn't I bought a tranny drove it from the shop to my house which is 14 miles and didn't make it back to shop found out it's the tranny that went out. Now they won't replace the tranny that I bought from this company. I recommend not but anything from these rip offs.
Don't go here it has been over 30 days since I paid for a transmission they don't know were it is and keep giving me the runaround. From day one we have followed all the procedures and kept track of all emails and faxes sent between us and this company; and although we paid up front for everything we are still be shafted. Now our customer is sitting and waiting for a transmission that has never arrived.
We have been told in several different emails that the product was at the dock, or in the warehouse, or being re-inspected but it is always another thing to prolong the process.
DO NOT USE THIS COMPANY!
Like all other reviewers I too have been screwed. I have been trying for a week to get response for not being able to activate warranty. They will not return any calls. PLEASE put me on any class action suit. FURTHER UPDATE Got a whooping 120 miles before trans went out. This one was suppose to have ******* miles
I mean seriously it would be different if it were 1 or 2 bad reviews from a few disgruntled people I would give u a pass, but nahhh u failed... DAMN its like 19 and counting it has to be some truth for this sh! T company... I Think they set a record of bad reviews, if I were the owner of this company I would go to review rehab because these customers r tearing u down lmfao... this company should just put a brown paper bag over their head and call it the day and slap there selves a few times... not alot... just a few... and throw in the towel and drink a cold glass of a dignity and quit selling auto parts because your business reviews r just embarrassing... As a matter of fact I'm embarrassed for u I Think I have a few brown paper bags to cover your head from the shame lol... gottransmissions.com and how do u only get two 5 stars lmfao I can't stop laughing, because We already know those two 5 stars are from your *******@ss employees trying to make a balance in reviews... just put your head down in shame! Because guess what y'all LOST like the Panthers in the Super Bowl! LOL
Payed for a transmission, and had to call after 3 weeks to remind them. Sent the wrong transmission, and gave me the runaround for 45 days before Dale, the guy who never answered the first month, hung up on me and said he had to take other calls. Please don't throw your money away!
Got Transmission is a terrible to deal with. Rude and unprofessional people. They are thieves. They take your money and have you run around for your part. They are scam. Stay away from them
AS I AM A SHOP. I DO THIS EVERYDAY THEY TOLD ME I DID NOT DO MY WARRANTY PROPERLY THAT IS NOT THE CASE THEY ARE SCAMMERS AND THIEFS PLEASE GO SOME PLACE ELSE BEST OF LUCK TO ALL. ROBERT TAYLOR
Wish I had come here first! Bought from them, no 3rd or 4th gear. Called back, and the person who installed it never called in the warranty. So, the truck sat for 10months having other work done. Guess what... even though there's only been a total of 50 miles on it since installing, we are out the $800! Very rude on the phone and told me I "was screwed" then hung up on me!
So glad I checked out this company and read all of the reviews which I did not see one good. For a company to have no phone or e-mail listed is pretty strange. I'm so glad I did my research before ordering a transmission from this shady company
Who do we report this to in order to prevent this from happening to anyone else? I have so much contempt for this company that after writing each review that I have more hatred of their business and practices more seems to come to mind. I will let all know who may be a Facebook user and beyond. I have written 4 reviews, and I hope they all are shown because each reflects how I really feel about thieves liars and cheats.
They were great. My friend and I cracked a transmission open when bump starting it and well needed a new one. After hearing horror stories or getting transmissions that just don't worked, we saw this shop. We liked how first, we saw the mileage of the transmission and second, how the it was inspected before sending it to us. After a couple emails with them about the numbers on the transmission to confirm it will work on the car, a 1999 Audi a4, and how they knew the mileage we were convinced. We ordered it and had it shipped to a shop and we were pleased. The transmission was secure on a pallet on top of another pallet to help protect it. The transmission was in the condition as advertised and went into the car, my friend and I installed it, nicely and had absolutely no hiccups. It is strange to see all of the negative reviews that I don't remember being there when we ordered the transmission back in early 2012 but maybe things have changed since then :/
After receiving several spam emails from this website, I responded and gave them a colorfully worded piece of my mind. The response? "You mother is an $#*!." So professional. Seems like a legit operation... not.
Obviously, don't give them your money. They are spam phishers.
WISH I READ THESE REVIEWS FIRST... Web site I contacted was Got Transmissions, Received e-mail reply quoting price was SW Engines and was charged by a company called EngineTransmissions. I cancelled my order and was told they would cancel the order but was keeping 25%. No where on my invoices was there a restocking fee and I canceled before they even finished processing the order so to be charged 25% for a job they did not even complete is criminal. They took their time refunding my account and yes kept the $168.75 for doing nothing. When I called to cancel I was told to leave a message for "Manager" John. I left two messages and to date, no return call. I did speak to one man who yelled and shouted at me not allowing me to say anything. When he took a breathe I asked why he was yelling. Big guy stated he was a grown man and that's the way he talks. I feel sorry for any wife, kids or heaven forbid family dog. This company needs to be investigated and I know it's just a matter of time. Each time I'd call, they'd hang up on me. Very NOTprofessional right!?
It took a month longer than promised to get my transmission, which, whatever, I can wait. I get it and it's junk, actually worse off than the transmission with 400,000 miles I'm replacing (supposedly this one had 69k miles and spent 3 weeks in quality testing). I ask to return it (I'm not even asking for reimbursement for oil, seals, labor, etc- just a straight return) and they tell me I have to have an ASE certified mechanic diagnose the problem so they can decide if they will do a return or if they want to just fix the problem. I have an easy fix you jerks... just let me return it! DONE. Horrible company, a bunch of crooks... DO NOT USE. Their main goal is to scam you out of your hard earned money.
Answer: Scam co. Stay away do not buy from them,
Answer: Hope you used credit card, they are a shit co. Thieves and liars
Answer: A big giant NO! Do not buy anything from this company... janky... janky... janky
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