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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
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I used your site for a cheaper fare, only to have it increased by $100 at the last second as I was finishing the booking.
Quick and simple. Very smooth. I enjoy using it. Great experience!
Terrible they increased the price last minute. I like ice cream
Gotogate es mi primera opción para reservar vuelos, tienen los mejores precios y el servicio de soporte que recibí cuando tuve que realizar consultas fue rápido y eficiente.
Good UX, easy steps, good information organization/hierarchy.
Hice la compra de 3 boletos y al pagar recibí los boletos con otra fecha a la buscada. No pudieron Hacerme el cambio sin costo ni cancelar mi reserva sin costo... Un mal momento realmente y pérdida de dinero
Easy and quick reservation for the trip; useful site for air flights
This was a much easier pricess to book and pay than booking.com - i will be using gotogate from now on
First time to book with go to gate.
Glad for the quick done 👍
Much easier and faster than going directly through the airline's web site
This is just another level! Thank you so much for making it easier for finding flights and being so professional. Love your service and certainly will recommend to friends 🧡
Really an easy process on select the flight and the payment too. Thanks
קיבלתי אוטו בלי יכולת להניע
בפרסום 120 ש''ח גבו לי 250 ש''ח לנסיעה של 20 קמ
ואין עם מי לדבר
שרות מזעזע!
לא להתקרב
Very easy to book my flight to Rome with Go to the Gate, this is my first time using the service I hope to continue using them in the future.
Great, except that we should not be charged for air help. The experience was easy and I would definitely use My Bookings again.
The website was super easy to use, very friendly, and very direct with all the charges.
Much superior to those other familiar sites, had just what I asked for and only what I asked for, thx
It only took me 2-3 minutes to book my flight after google found me the cheapest fare. Super easy!
I tried using the confirmation number and email to check my booking details in order to get the reference number. Every time I enter the confirmation number I get asked to verify my email but it brings me back to the same page for checking your bookings. When I verify my email and enter my confirmation code again it gives me an error message saying "this service is temporarily unavailable". I need to the reference number in order to cancel my booking on the Norse Atlantic Airlines website.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members