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Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
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Pretty easy by online with this website
Good good nice and nice no words to add this we
Everything was fine until we got to the very end. With a charged additional eighty five dollars because of the flight being in high demand that was an unexpected charge. To me it's unacceptable.
All l had to was easy this is not the first time we traveled by go to gate.we are both my husband and I are Overy 80 so we are not too good with computer.But we can manage with Go to gate.Thankyou
Price on skyscanner was 100$ less than finally I paid. Couldn't change country of origin and currency. So I paid in dolar instead in polish złoty.
Unos genios. Real tuve un problema que me equivoqué con las fechas de los vuelos y rapidámente me ayudaron y me cancelaron esos vuelos y solo tuve que pagar el cargo de la página. Pero al lado de perder todo un viaje es ínfimo. Real super recomiendo
The price was comparatively cheaper. Also, the online platform is very easy to navigate and user friendly. The online payment process was easy and quick; and no hidden charges included. Finally, you get your E-ticket and payment receipt instantly when your payment is confirmed.
I think my experience with GoToGate was just awesome and I got the best service!
Easy an clear to buy and find the date and everything, than you guys
Good and fast good price and connections will recommend them to my friends
Easy to use and fair pricing. I will book with you for my next trip
Hi, it was easy and quick to book our tickets very straight forward. Prices are a bit high, however everything overall was good.
Most of the time got better and cheaper rates than other platforms
It was beautiful, easy I wish you good luck i'm very happy with that. Of course I will tell all my friends about it.
To book took very long, unlike the other platforms I have used. Pop ups for more payment kept coming up. Other platforms offer the text updates for free but not you. Really difficult to put payment information on my desktop had to use my phone. Was not a great experience for me
I booked a flight through Gotogate, and the airline changed my itinerary to an inconvenient flight with a stopover. I requested a rebooking on March 2, and despite multiple follow-ups, they kept stalling with the same excuse: "waiting for confirmation." Aegean Airlines confirmed that Gotogate has full authority to change my ticket, yet Gotogate refuses to act. After more than two weeks of delays, empty promises, and no clear timelines, I am still waiting for my flight to be rebooked. Every time I contact them, they ask me for the same details again as if my request never existed. This is unacceptable and completely unprofessional. If you value your time and money, do not book through Gotogate. Their customer service is useless, and they will leave you stranded. Avoid them at all costs!
The added fees are really galling. It would be nice if prices were honest up front.
It was very helpful and good service and will consider it again to use this site for booking in future
My experience is negative, after booking a flight today on June 7,2025 from Dubai to Vienna, the system moved the flight time to an earlier time in the morning, even though I entered a departure time of 03:55 PM.at 03:55 PM
1055-986-682
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members