GoibiboReviews 374

Firstly, their website was not user-friendly at all. I encountered glitches while trying to search for flights, and the interface was confusing to navigate. It took me much longer than it should have to find suitable flight options.

Booked flight 25 days before and they suddenly changed the date without concern. When questioned they opened a case and close it without resolving. PLS do not use this site at all. Customer care dosent respond for hrs will keeo you on hold

Services are very good,easy to book and extreme service support.
Goibibo help me with my all travel plans.
Thanks a lot...!

I was booked the flight to delhi to Jaipur they were provide the lot of things like food service and refreshment was really i was booked a economy class ticket. And they so hygenic and they were always asking time to time if you need anything else or provide a good services.and I want to again travel and using the Goibibo thanks Goibibo provides a goods facilities.and also they have flats discounts on hotels also.

Booked a hotel from goibibo recently, the hotel denied providing the breakfast and i called goibibo and they immiedrlt called hoteliee and they gave me breakfast and dinner both now. Good

It has a great experience with goibibo because I stuck in patna at midnight because my train was dealey almost 6 hours and there is no relatives living in patna so I downloaded goibibo on my phone and I booked room for stay

Booked a bus booking with goibibo, the bus driver did not stopped the bus at the pickup point. It was 2 km away, I took another convenyance to that location. When i called goibibo to complaint they refunded 200 rupues as a compensation. Its not about money but the bus driver should have been their where it was mentioned. Still, i liked the goibibo service as they called me, followed up with me & bus operator multiple times to resolve/investigate the issue.

Below text sent to goibibo in mail as well as on Twitter but they denied to pay difference payment.

I had booked a bus trip through goibibo app on 9 july 23 for travelling pune to jodhpur by multi axle Volvo of Jakhar travels (paid 3049.50 INR) instead of that they provided ordinary A/C bus and as selected the pickup point while booking. They had changed that too. Which caused financial loss and mental harrasment.

Please arrange to pay the difference of fare of Volvo and normal ac bus and Rs 150 which was spent in reaching the new pick up location should also be paid.

Our trip to ohuket was smooty and hassle free. We were picked up at tue airport. The return trip to tye airport was also seamless. I am definitely satisfued wity the service provuded by goibijbo and would use thek again

Pleasure Experience with exceptional services. Truly 5 Star user friendly rating. Seemless Booking experience, Complete information with exact Site Photos and location

WORST, LIFE THREATENING EXPERIENCE on Goibibo platform during my journey to Hyderabad...Cheated med during hotel booking. All they say is Hotel process doesn't allow reimbursement and we are trying our best. What they do is just put money into their pocket by cheating you. I was threatened by this hotel owner (Parivaar Green Park, Kamareddy) and they didn't take any steps against the hotel. Now I know why a majority of customers are SO DISSATISFIED by their goibibo experience

I have Lock the Price of Flight on ******* giving 2994, After one day when i go to confirm booking, it shows to pay *******-, when i called customer care they said that we will refund amount, you continue payment. We continued payment and then they denied that they is no system of Refund. They are Cheat.
Please Check before going through booking. Its my Strong Recommendation that dont waste your hard earn money while booking your flight with GOIBIBO

I made a flight booking due to some medical emergency I had to make a date change on urgent basis I tried to connect with customer support of Goibibo they help me with date change. Customer care team is very helpful and with their support I completed my journey thanks a lot to Goibibo

My overall experience with goibibo was good, customer service team are very cooperative and helpful.

The site failed and booked aticket for may 16 instead of may 11.hyd to aurangabad.endlessly calling but no response.the frauds should check the records and resolve but the executives talk nonsense and simply say we are working on it.the supervisor sushmita releases the call.it is mafia.no sr...management escalations possible.if you want to cheat people say so directly.ministry of civil aviation has to be informed.the CEO is sleeping i guess.if he can wake up and resolve it will save his co..

Worst experience! Never book for Goibibo as it is fraud. I booked a bus and it never came. Later I get to know that there is nothing like it.

Please dont book bus on goibibo, no use,u dont get ur assured seats, very bad experience,Costumer care also do not cooperate wt Costumer

They will assure but will not do anything. Poor knowledgeable customer care persons useless site. Issued different pnr for single ticket and cancelled one way. Left out in dark

I would personally advise everyone to never book through Gobibo. Because I had booked on 15th April. Went there and saw that the hotel is not active.Then on what basis do these people book. And now my amount is also of less return.Very disgusting.

I am very upset at that time, who is responsible for that, when the hotel was not active, why you gave the booking.you are wasting my money and time at that time.