Go-PartsReviews 1,331

I purchased a passanger side mirror, I received a driver side mirror. I was refunded for my money and that was great. Still I will need to order what I actually need.

I was a first time customer and a bit skeptical about Go-Parts. Found ordering the part was easy to find, no surprises after purchase, delivery date was on the day and just an all-around good experience. When the part came the box was a little rough but to be expected after going all the way across the country but intact and just as described. Will defiantly tell a friend and family about Go-Parts, love you guys and thanks again👍👍

The crash bar I received had been in a accident. This caused fitment to be difficult and undesirable which led to a waste of time and money.

Parts arrived just like they said, on time not damaged, quality is top notch, definitely us again and tell all my mopar people. They had the Parts I needed in

My used Jaguar F-Type was delivered without the engine cover. A new one was $750 from Jaguar. I scanned Ebay and found the Go-Parts listing for a used cover for $150. I was pleased to see the ad had a picture of the ACTUAL part... not some similar part that was sold to someone else, so I could see what I was buying. The ad even had the mileage of the car that the part came from. I was especially pleased that this one still had the "Supercharged" badges still in place. The service and communication was quite good. I was also very impressed with the prompt shipment and that the part was well padded and packed so that it was not damaged in shipment. This was a very good experience and I would certainly call Go-Parts again if the need arises. Well Done.

Everything seems in order. Was surprised the knuckle still had the hub bearing race still in it as well as the lower balljoint

I needed a replacement head unit for my 2025 Chevy Silverado Trail Boss. I received my replacement in a reasonable amount of time. It was packaged for product safety and the quality was amazing! Thank you!

I received the wrong part. 100% wrong. Why bother.
I'm set back a week, and Go-Parts wants pics, so extra work for me. Haven't received their response to my pics, so who knows how much hassle to return, and get a refund!

Hard to find part, but arrived broken. Was very expensive to arrive broken. I super glued it and it popped right into place on my Mercedes.

Took a bit longer than expected especially with $29+ shipping delivery fee. The prongs did not connect with the car but at least I have a rear view mirror.

I received the side view mirror quickly and it was easy to install. It did although have a couple of scratches on the paint but nothing I am worried about. Thanx

Ordered a part for a friend online but it wasn't the part he needed. They immediately sent me a return slip for free return! Great company. I've ordered from them before and had no problems with my last order.

Had very specific information and steps to follow to precisely identify the part needed, and also answered related questions. Top notch.

I ordered a new BCM for my Nissan Rogue and completed the purchase on their website. However, I received a control chassis module intended for a Honda Accord. It took some time to get an RMA approved. There was no phone number to contact a representative, and the chat wait times were unreasonable. The email support was also not very user-friendly. The agent tried to end the chat, saying I would receive a response in a few days, but I insisted on staying online until I received proper customer service. The agent mentioned they needed to check with a department manager before proceeding. I repeatedly sent pictures of the incorrect item and the UPS shipping label as requested. I also had to upload these pictures through chat multiple times. After a lengthy process, I finally received an RMA, and now I am waiting for my refund. I am monitoring the UPS tracking number, as I was told I'd get a full refund once the incorrect item is returned and received. I'm uncertain how long this will take. The biggest frustration is that my vehicle was at the shop, and now I need to find another because GOPARTS will not send me a replacement. I do not recommend this company. A simple inventory check would have prevented this, as Nissan Rogue and Honda Accord are very different vehicles.

I ordered a front drive shaft for my 2021 jeep gc, the ordering was easy and they had it shipped straight out to me! Very reliable and helpful folks!

I need an airbag for my Land Rover defender and there is not a single one in the whole world on back order in the whole world thank you thank thank you very much. You guys really saved the day