GeekbuyingReviews 955

They are very soothing, never compensating, besides its a lengthy ordeal of getting the problem solved, probably our only savior is PAYPAL for losses. Theese people dont even bother to check the quality of items before they send and your instructions and notes will only find a dustbin.

This is the first review I've ever written... I am so disappointed with the level of service that GeekBuying provided.

I think we're all programmed to think that if PayPal acknowledges a business that it's a safe place to make a purchase... That is absolutely false, and both parties should be reprimanded.

I recently purchased a tablet PC from GeekBuying, or tried to anyway. After submitting over 10 emails, countless phone calls and instant message requests, no resolution was found. I was only looking for some type of confirmation or update on the purchase I made.

After finally making contact with their service team, I was told the order would be canceled and refunded... That was a complete lie.

DO NOT BUY FROM GEEKBUYING. I REPEAT DO NOT BUY FROM GEEKBUYING.

What a completely terrible online retailer. Like I said, this is the first review I've ever written. I am so mad right now, and I highly recommend you take your business elsewhere.

Thanks.

GeekBuying are an absolutely amazing business. I ordered a Leagoo Lead 7, and it was here in three days (Ordered on Friday, got in on Monday morning, through TNT). Dora was exceptionally helpful and was patient and responsive to my thousand and five questions about the phone, shipment and changes. After ordering the phone i realized i wanted to add a case for it, and they created a special link just for my case, which was shipped in the package at no additional charge. I have to say, it was overall some of the best service I have ever received, and I cannot wait to purchase more products from them.

Ordered for 300 usd with expedited shipping, they took 2 weeks to process the order, then the item failled to clear the custom (probably because they've delared a low price to avoid me tax), Once the item get back to them it was a not possible to get a refund after nearly one week, they don't answer to emails in reasonable time and the chat operators (if available) always lie and find excuses. I've filled a Paypal dipute but they did not answer after 3 days, then I've filed a claim and guess what still no answer after 7 days, they asked me to cancel the disput then they will resend the product, be carefull, never do this, you will lose a way to get your money back. I am considering to file a chargeback with my credit card company, it's the only way to punish them as the will have to pay 100 usd chargeback fee to visa and 20 usd to paypal.