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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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We have used this company before and was informed that this is the best choice for ECU's.
I ordered and it arrived in 4days.
Installed it, ran the vehicle and had ZERO issues.
Will definitely be back again
Thanks
I ordered an ECU for my 09 Silverado. It got to me relatively fast, but once installed would never turn over the truck. I had a mechanic look at it and was told it was corrupted before it even got to me. Good thing my old one still works, the one I ordered would have left me stranded.
Thank you for sharing your feedback, and I’m truly sorry your experience didn’t meet expectations. We are dedicated to improving and would welcome the chance to address your concerns directly to make things right. Please reach out to us on [email protected] so we can help you out. Thank you!
Placed my order on a Friday evening and was called Monday about the status of my order. It came a day earlier than expected and installed with no issue. Very happy, will recommend to anybody that is in need of their services! Shynn, Adrian, and Jefferson were all very helpful in keeping me updated.
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Fast and efficient! Plug and play like they said. I still had one issue and it wasn't the computer. I had a blown fuse that caused it not to start, but once I replaced it fired right up. Had a few codes but that was because the car sat for a little while. Live the product though! Worth the buy! Thanks flagship one!
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Handle very well I for got the gays name but my name is Robert Dozier, he was very professional and it was a quick process and awesome experience thanks again in I will recommend you guys to a friend for sure.
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Wasn't programmed properly. Vehicle ran better with my old pcm. Vehicle doesn't run due to bad unit. Waste of money and time.
Thank you for sharing your feedback, and I’m truly sorry your experience didn’t meet expectations. We are dedicated to improving and would welcome the chance to address your concerns directly to make things right. Please reach out to us on [email protected] so we can help you out. Thank you!
Had an issue with my 97 4l60e transmission that 3 reputable mechanics could not repair due to an ecm problem. After using the local parts store ECM and a GM dealerships programming, still tge problem was not resolved. Flagship pre-programmed me a new ECM for plug and play with key relearn using just my vin number, shipped it within a 3 day window from NY to GA, received it in 2 days. Fixed my problem immediately. An awesome, awesome company to deal with.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Ordered pcm by part number.
Only took a few days from order date to arrive. Installed and truck fired right up and ran perfectly.
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Very cool person helpful with any questions I had and directed me on the right path. Helped me find the ecm I needed and got my squared up with one will be doing more business here.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Nelea was so helpful when I called in and asked about the part I needed for my car. She was patient and answered well my questions. She gave me status updates when my part was done w/ programming. She even called to follow up if the part was working correctly when installed.
Very satisfied!
Thank you, Nelea! You're the best!
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
From the first time I used Flagship One, I knew that I would be using them for all my Electronic needs. I have a small business and Flagship makes it easy for me to continue with business. Take a little long but well worth it! Thanks again
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Purchased ecm for 2008 Chrysler 300c. After installation I had 4 tbs/app codes. Relearned throttle body with scan tool. Codes still remained. Installed old ecm and throttle body and pedal position codes cleared. Emailed several times with no response.
Thank you for sharing your feedback, and I’m truly sorry your experience didn’t meet expectations. We are dedicated to improving and would welcome the chance to address your concerns directly to make things right. Please reach out to us on [email protected] so we can help you out. Thank you!
My order and processing went very well thanks to Mark B being very informative and helpful. He was able to answer my questions and get me the correct ECM
Hello! Thanks for choosing us. We value your feedback. If you need any help, please reach out to us. Thank you!
We at Aroostook Auto Tech have used FS1 many times over the years for pre programed PCM. I can honestly state that I believe that we have ever had a problem. Several years ago a gentleman that had never been to our shop called about a Ram that he couldn't get to run.We diagnosed it as needing a PCM and quickly realized it had a new reman from FS1. We contacted your great service staff and they quickly realized that they had recently provided our new customer with the new unit. With out having to return it to be checked out you promptly sent out another piece so as to get this gentleman back on the road. We sent the unit back in to have it checked out and turned out it did indeed have an issue. Long story short your great organization made what could have been a $#*! show for our customer easy as most of us could have ever expected. Again thank you and all of your dedicated staff for making our lives much smoother. Thank you Mitchell Holmes President Aroostook Auto Tech.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Jarica D. Was extremely kind and informative. I purchased after getting all of my questions answered quickly and efficiently.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Finaly found the right place, just hoping not to have to use the lifetime warranty. The only complaint is the sand blasting material that comes with the computer otherwise one week and my car is running like a top.
Hello! Thanks for choosing us. We value your feedback. If you need any help, please reach out to us. Thank you!
Very professional! Verified all the information three times, honored their advertisement matched any price lifetime warranty. And was very helpful with presenting the information to flash and program to the VIN number for the integrated power module, the rap that works for the company. Rosie was very professional.
Hello! Thanks for choosing us. We value your feedback. If you need any help, please reach out to us. Thank you!
So far I have no complaints I'm waiting for the product commence so I take it hook it up and then I'll know how the company is if you know what I mean
Thanks for the review and rating!; we truly appreciate you taking the time to share your experience. We’re always looking to improve and hope to have the chance to serve you even better next time. Don’t hesitate to reach out if there’s anything we can assist with!
It was fine but it might be nice if you gave a 10% discount to disabled veterans we can email a picture of our medical cards to prove it
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Called Flagship One for module for vehicle so the programmed 2 keys for it and had in mail the same day on Christmas eve and I received it 3 days later. I will use them a lot more often. Thanks to MaO very good on service.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.