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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great customer service! Product was well shipped and timely also.
Unfortunately, product has a key code issue and when I contacted them about the issue, they were prompt
To respond and address the problem very appropriately!
My experience was a bit janky, but not due to flagship. The weather heals my order up a good deal which I know wasn't there fault. Staff was easy to work with and communicated with me very well and often. I would buy from this company again
Good customer support and easy to shop. They aslo have good seletions and they can be very helpful. They'er better than shopping at ebay
Customer support reached out to me. Sent me a second unit which works well. Thank you.
Best price great service and totally fixed my problem
I ordered an ECU for a 1997 Jeep Wrangler TJ. Shipping was quick and packaged very well. Preprogramed, plug and play. Cranked right up! Great company and a fair price. Highly recommend.
Hi Ronald, Thank you for your kind feedbackβit truly means a lot to us. Please donβt hesitate to reach out if thereβs ever anything more we can do to help along the way!
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Itβs great to hear everything is going smoothly, but if thereβs ever anything we can improve or any way we can assist further, donβt hesitate to reach out. We truly appreciate your support and look forward to serving you again!
Quick turn around and they did what i wanted. I needed stock programming in it.
Thank you so much for your fantastic review! Looking forward to serving you again soon!
Honest and trustworthy company fast shipping and great parts car runs like new again
Thank you so much for your kind words Stephen, Itβs always a pleasure to provide service that makes such a positive impact, and your feedback truly motivates us to keep delivering our best. We look forward to continuing to serve you with quality and care.
They were helpful. Had some trouble getting it ready but recieved it and worked as it should. Thanks
Thank you so much Terry for your fantastic review! Looking forward to being of service again whenever you need.
Thank you jamjan for good service ordered from jamjam but was resolved and taken care off refund has been esued thank you for good service
Hi Gary, We truly appreciate the opportunity to serve you and look forward to continuing to provide quality products and service for your needs. It means a lot to have satisfied customers like you.
Received.
New rebuilt PCM from flagship one installed does not work. Did all the setups everything correct? Proper need to send back. Get another one, hopefully will work.
The ecm was easy to install. Seems to be working well. Fingers crossed.
Thank you so much for your wonderful feedback! Your support means a lot to us and motivates us to keep delivering the best service possible.
Pcm worked perfectly and customer service is very good, i was very pleased with the whole process
Thank you so much for sharing your positive experience. Weβre glad everything met your expectations and hope to keep providing the products and service that make your mission easier.
I'm very pleased with my experience. Ryan was very helpful when I called giving me the correct part number for my computer before I purchased. Kristen stayed in constant communication with me about the process with emails updating me. It was super fast shipping to Las Vegas and the mechanic just installed it today and he said it worked immediately! He was able to pull the codes and find the issue of why my car was stalling which ended up to be the throttle position sensor!
My mechanic had recommended Flagship and we are happy with this purchase! Thank you Flagship and I will be referring you in the future to people who need a reputable place to purchase their cars computerπ₯³
Thank you so much for your excellent review and kind words. We truly appreciate your support and are committed to providing consistently reliable service you can count on. Itβs a pleasure to meet your expectations, and we look forward to assisting you again soon.
Quick and painless process. Showed up when they said it would, then was easily installed. Works great!
J. B., thank you for sharing your experience. We're glad the part met your expectations and that the installation went smoothly. We appreciate your feedback and look forward to helping you again in the future.
Exactly as described arrived on time and works perfectly
Hi Tommy, thank you for sharing your experience! Iβm glad the part arrived right on time and is working perfectly for your 2002 Tahoeβwe always want to make sure things just fit and run smoothly for you. If you ever need anything else, just let us know!
Muy contento con el resultado, mi carro hasta ahora estΓ‘ funcionando muy bien.
Always on time. Always kind,shows my husband the wound and explains how it is progressing. Would recommend your company to others too.
Thank you so much, Maurice, for recognizing our commitment to timely and caring service. ΠΌΡβre grateful for your recommendation and pleased to hear that weβve been meeting your expectations for both support and communication.
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- SmartCustomerβs sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much Gregory for your kind wordsβwe truly appreciate your support and are delighted to hear about your positive experience.