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Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I am quite pleased with the service I received. I ordered my computer and it was delivered promptly with no problem so far it is working very well and I'm happy.
The site is very easy to navigate, and locate, and order the required pcm.
The item shipped quickly, and the correspondence, was consistent. Would definitely recommend this company for future use.
Ecm work out great just some permanent codes stayed with motor but transmission is working out as it should be. Probably get some ecm from flagship again.
I only have one problem with my order the rpms goes up to fourteen hundred when the temperature goes up. Also the abs light stays on so far can't fix them any help would be greatly appreciated
Computer works good had no problems putting it in and program was spot on would recommend them any time
I simply placed my order with my ECM model number and year and type of my car. And they updated me of the status of my order. I received my ECM and it was plug and play. Worked wonderful
Great service. Prompt and accurate. Ordered unit. When it came it was ready to go. Arrived 2 days earlier than expected.
I finally get the chance to put it in. I take it all apart go to put the remanned one in and the tabs break off the side while putting the clip on. So I Jerry rig it so it will keep connection. And the program is wrong. Throws codes for cam shaft crank shaft sensor. Guess what I have to take to a dealer to have I reprogrammed. So I put the old one back in a just deal with the truck randomly shutting off. Waste of time and money.
ORDERED ECM FOR A TOYOTA ITEM #H*******.
INSTALLED UNIT FOLLOWED FLAG SHIP ONE INSTRUCTIONS FOR SYNC.
NOW THE ORIGINAL UNIT WILL NOT START THE CAR.
WILL CALL WITH DETAILS LATER.
Good experience, fair price, good communication, delivery on time, sincerely I recommend highly, Thanks. Jaime Molina, Raleigh, NC.
This is the worst service I've ever gotten from here. Usually I get a new pcm within a week. This time I paid for overnight and it was almost 3 weeks later it still showed delayed in the warehouse for programming.
Worked just fine, but did have to reprogram it ourselves. Just a minor inconvenience. Otherwise worked just fine.
Package wasn't delivered on date promised by Flagship. Item didn't leave your facility until 8 days after promised delivery date.
Seems they always have what we need, Good pricing, and they keep you posted on your orders. We have never had an issue with anything we have purchased. Keep up the good work!
GREAT COMPANY TO DEAL WITH, WE ARE A FORD DEALER, BOUGHT SEVERAL PCM'S AND NEVER A PROBLEM.
Have bought PCM's several times and always got prompt service and updates threw out the process.
Employees are always friendly and answer any questions i may have.
The previous ECM that suppostly was a rebuilt unit in fact it was a used unit(cusomer ended up getting one intalled at the dealer cheaper than yours)The dealer checked and the problem with your ECM was corrotion on the radiator fan connector that wasd thw reason the fan was staying running all the time so I lost the sale and the customer because of your act.
Shipping took a while, like a week or so delayed from what the initial shipping date was. The computer was for a 2010 Toyota FJ, it worked perfectly. Worth the wait.
Received my Tipm for my 2006 dodge. Opened the box to discover the Tipm looked all dusty inside its cover once I removed it. Fuses were in the Tipm like they said they were but randomly all over the place. First had to replace 6 or 7 fuses with new ones as the ones I received were blown. Next I had to place the proper fuse sizes in their place (used my original Tipm to see where each fuse was placed). I am skeptical if this is actually a rebuilt Tipm like they say it is supposed to be. Installed it into my truck and was actually surprised that all my components did work and it was programmed to my truck. The delivery took about 3 weeks. So im pleasantly surprised that this Tipm worked although im not sure if it was actually a rebuilt unit or one that was taken out of another truck. Other than that, my truck runs fine so far but you would think for a rebuilt, they would at least have cleaned the dirt snd dust off the unit and had fuses in their proper slots and even replaced the 6 or 7 blown fuses.
Took a bit longer that expected, but quality is important. Unit was plug and play. Great Job! Highly recommend and would buy again.
Order product over the phone rep was very knowledgeable and product was delivered in a timely manner and worked as expected.
I placed an order and was given good service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Eric, I really appreciate you taking the time to share your experience. It's great to hear the description over the phone and delivery timing met your expectations. Thank you for your kind wording—We're here whenever you need us!