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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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La pieza enviada está operativa y funcionando al 100%. No tuvimos ningun problema al momento de instalarla. La programación fue perfecta con al vin del auto.
These guys did a remarkable job getting my pcm to me. They were very helpful, knowledgeable, and very quick service and got my part in quickly. Will highly recommended, the pcm was programmed and sent to me and worked perfectly. Thanks to you guys for the great service!
I was in desperate need of a ECU for my 98 Dodge caravan, I contacted flagship and they sent me a new one on less than a week and it worked perfect out of the box!
Fast easy to find parts numbers and parts.
Very friendly and knowledgeable…. They nake sure I got the right part for my Jeep. I highly recommend them….
Very easy to order and the whole experience was amazing was kept up to date on the whole process and when it arrived it was plug and go
PCM failed in the fuel pump relay circuit. Provided VIN as requested at the time of order. Fast programming and shipping at a fair price. Plug and play. Fired right up. So far no issues. Repair completed over a month ago.
Great experience throughout the hole process of purchasing the item. Very thorough on your end assisting me and will definitely refer anyone looking for your expertise.
The ECU was shipped right away and fit my pickup perfectly. Resolved the CIL issue and rough running problems with my truck. Called customer service to inquire about shipping the old ECU back and the person I talked to was friendly and professional. Way better than going to the dealer. Made the ECU swap at a key shop so they could reprogram all my keys. Easy peasy. Highly recommended.
Told me what I needed to know on the Website. Simple.
I very satisfaced for the service and theUPC for my Nissan Quest 2006, my car is now running with no issues, the lights in my console disapiered and passed emission inspection
Fast ship and great communication throughout the entire experience. Item works great, instructions where very detailed
Your Per-Programing (of my Replacement) Fladship Transmission Computer: for/per my (2003)Saturn VUE Vin# Number Worked (Perfect): Where (2)Other (2003)Saturn VUE (local)AAMCO Computers Failed (even with GM Engineers Help): Since GM (Recently)Deleted Reprogramming Support for OLDER GM Cars... THANK YOU Very Much! [I told my Local AAMCO Service Manager/Owner he Should Return the Other (two) Units to You (Except he Needed A-Refund from His Source Supplier...
Now I Need to get My Engine Bank1 Slow-Coolant Usage/Leak Fixed... Otherwise: My Car is Running Great!
It's the best and easy for me to do without having to pay a mechanic as a mechanic myself it came programmed with the keys and besides having to get the key cut which is a no brainer
I wasn't overly fond of the costumer service. I received an email telling me that my part was going to be delayed and that it would ship in 2-4 buisness days, it was nearly 2 weeks before it finally shipped. I reached out on thier website but I was just told that it was in the final area... twice. The last time I messaged they told me it had shipped. I received it a few days later, undamaged and in priority mail. I was greatly relieved. The price was affordable and the car has been performing well since I installed it.
I was asked to diagnose a no crank/no start issue on a 2009 Ford Escape. There was no communication with the PCM, ABS, or the IPC. We checked to powers, grounds, and other inputs and outputs. The data communication circuits were intact and working. No shorts in the comm network. No shorts in the 5-volt reference lines. We disconnected the abs with no change to the fault. We decided to try a new/reman PCM. After the PCM arrived, it was already programmed to the vehicle specifications. Plugged it in and the vehicle immediately started and ran normally after programing the keys to it and having all of the other modules accept it. The ABS still has a faulty control module, but the customer stated that they would look into fixing that later. In the future, we will go with the option of having the keys preprogrammed with the new module. I have used Flagship One on multiple other vehicles with 100% satisfaction.
I have always gotten the correct part. A simple "plug and play" repair after extensive trouble shooting the issues.
Whatever I ask for or needed they were Johnny on the spot. It's easy to talk with them with chat room right there on the web page. It's quick easy and timeless. The part was packaged good. It was easy to take out and replace. My car is running like it used to not skipping and shutting down. I will definitely use them again and tell all my friends about them. I saved a small fortune with these guys and gals. Thank you flagship.
Delivered faster than a delorean with a flux capacitor plug and play the focus is out the door and back on the road
Car working and running great. Very pleased with service and delivery... will suggest to others... price is good also.
PCM MADE TRANSMISSION SLIP, HOPING IT DIDN'T RUIN IT. WHOLE NEW SET OF CODES AND BARELY DRIVABLE. GOING BACK TO OEM... AT LEAST IT WAS JUST A LIGHT THAT WAS READING INCORRECTLY.
I brick mode my ecu during a tune. Made it worthless. Contacted Flagship through online chat and was really painless. Thanks for the help getting my car back on road.
It was very disappointing computer never worked wouldn't even operate the starter so I had to buy another computer from different source
You had all the right numbers on the ECU and it was easy to order
Just hope your shipping is as good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members