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Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
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Order a computer for my Nissan and it came in the mail programed and ready to go. Shipping time was a little slower then I liked but overall great place to buy the computer you need
Difficulty getting the keys to program to the PCM. When I called Flagship customer service the girl was polite and went out of her way to help find a locksmith in my area that could program the keys.
My IDM in my truck went out and wouldn't fire anymore, but I ordered one from Flagship One, and was glad it worked. The time it takes to get to you is lengthy, but it's definitely worth the wait. My truck has never ran so good.
Replace the fuel injector control, module, and the ECM now 6.0 runs like brand thanks!
Called and gave my vin number and paid over the phone. Got computer in the mail, took it to locksmith unhooked battery first and installed computer myself and then locksmith scanned car for skim code and 5 minutes later it started right up and no more problems.
I was worried about the computer for my Mustang and if it would fit. Your agent really helped me because she corrected my order and gave me the right computer. She matched my VIN to my Mustang. That certainly saved me a lot of time, and my mechanic just inserted the new computer yesterday and it fits perfectly. Thank you! It makes me feel confident to order from your company again if needed.
When I scan the codes it showed a P1635 This truck is completely stock with a VIN of 1FTWW33P66EC*******
My experience to order was very good. She was very helpful and friendly and good fed back on my order was good. But it ended up being a broken wire.
I had dealership install and program the pcm to accept our keyless start. Your pcm would make vehicle misfire on cylinders 5 and 6. Dealership put my old pcm in and vehicle runs fine with no misses. I submitted an email earlier this week concerning this issue and have not received a response.
Very helpful and responsive customer service. Helped me find the right ECM part for my 2000 Jeep grand Cherokee. Shout out to Gliaza!
Never again will i get a computer from them i bought 2 and neither one worked in my vehicles
Mistake Made On Shipping Even Though I Was Very Clear Of The Situation. A Time Delay Occured.As A Result My Customer Was Very Upset & Had To Delay An Out Of Town Travel Plan!
Flagship One is usually slow with their service. I expected that, since this isn't the first time I've worked with them before. However, this time the unit still doesn't work after the repair. My vehicle doesn't even recognize it. I tried to get a hold of someone regarding this, but it's been difficult. I'm not sure if I would use this place again after this.
My experience ended up being longer than normal. My problems haven't changed with the truck and with no report from repair, I don't know if there ever was a problem with my ecu.
Pcm came well packaged. Changed out and had truck running within 20 minutes of receiving PCM. No issues and running great.
This the second time using Flagship one and they hit it out of the park again.
Great service, great price great warranty. Will definitely use this service again.
We have had a positive experience in the past. But this time, not so much. Ordered 11 days ago and still not shipped.
Ordered on June 3rd, received on July 12th. 5 day advertised delivery obviously not the case. Weekly updates were supplied--having problems with programming, testing delayed, testing not passed, then having to pull another unit to program. No install instructions provided----supposed to be plug and go---however, one must 1st disconnect Neg battery terminal, install, connect battery terminal, then you must reprogram your throttle accelerator (each vehicle is different) or it will run terrible, then start. I installed this morning July 18th, running much better and will take maybe an hour of driving or 40 miles for computer to fully recognize and program itself. Time will tell to see if full success.
Answer: Scam company. They will take your money. You will be lucky to receive anything
Answer: They are the masters of "terminal hold" until you get frustrated and give up. I can't imagine how low you need to be to work for these scammers!
Answer: Their 2-7 shipping days is a total LIE. Their customer service are paid professional liars well. Will tell you anything to appease you true or not. I cancelled my order after 14 days and they couldn't tell me WHEN. Shop elsewhere, this company has huge problems.
Answer: Stay away! They charged my card and never sent my part!

