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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Bought a ecm for an 2008 ford had it in stock it was checked and programmed before it left their shop kept me updated every few days on the progress and when it was shipped fast shipping installed it in the truck programmed the keys and it to the truck started rite up and has been working great
Thanks again for the great service
Allan Worth
The install instructions for the Key Program we're on point. The shipping was fast. And it is an unbeatable price would highly recommend this place to anybody
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Replaced everything that my code said was wrong. Nothing worked. Ordered ECM for 2009 Impala from this website. Everything has been working great for about 2 months. I would have saved $800 if I had started with this. If only my code would have said ECM was the problem. All well. Turn losses into lessons 🙏
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Very easy and convenience to call and place your order, staff are very helpful, every day I received update about my order via email, and the quality of the parts is unbelievable.
Thank you FLAGSHIP ONE INC.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Fast response. Let me know every step of the process. Received it when they said. Took about 2 weeks in all with shipping. Product work csr is back on the road running great.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
The only issue i had was you had a dash board that i was checking and it was no updated to let me know what was going on. Maybe you should drop the whole dash board ideal. I will use youll again. THANKS BRITT
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Pre-programmed, updated software and fluid transition with plug and play ready. No need for an extra and expensive trip to the dealer for installation and programming. Expert level precision.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
The hard part was finding someone to cut the keys as home Depot doesn't cut keys with sensors. Had the keys cut (extra $80 for both) got home, followed instructions and Voilà! The truck turned on. I would definitely recommend this company.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
I had an 08 Jeep wrangler with an oxygen sensor code that wouldn't go away I found the right part number on the website ordered it and had it within a week or so and I had to reset odometer and reset the throttle in the new ecu and it started and ran great would recommend to anyone.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Always the best service and been using them for a long time and never had a bad experience yet. Great product and customer service and support
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Always the best service and been using them for a long time and never had a bad experience yet. Great product and customer service and support
Ordered online and received my order in less than a week. Product was as described with clear communication and instructions on re- key process. We followed the instructions and our engine started up perfectly.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
The gentleman was very informative what he said time date was accurate. Easy to talk to great experience. No AI real human rare these days. Highly recommend 👍
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Was shipped in timely matter. Worked with no issues plug in and go as stated. This was a much more cost affective way than others. Very satisfied with product
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
I have not received my order, it is said that it was delivered but i do not have any product/ecm here. My customer is very unhappy and i need to purchase another ecm. My thing is i dont know where to go now
We're sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out to [email protected] so we can make this right. Your feedback is important and helps us improve, we will wait for your message. Thank you for your patience.
When I found the company on the internet I decided to try them out they ask me for all information for them to build my Ecu for a reasonable price got it pretty quick installed it and started the truck and it was on the money thanks guys definitely will use them again and let friends know where to go
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Ordering the part was easy. Delivery was fast. Part was programmed correctly from my VIN.
BUT one of the rods on my ECM was completely bent. Luckily after research was able to see it wasn't a rod that was needed for my car.
I was hesitant to order at first but happy with the part and the fact it works. Saved me time & money
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
I had a blown Spark Plug Coil driver on my original PCM. The PCM that I received from Flagship One was properly VIN coded to my car and only required having my keys programed to the replacement PCM. Otherwise, it was plug-and-play. The price was also very reasonable. Extremely satisfied.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Looks like you have just what I need at a reasonable price.
Haven't been able to get a hold of anyone to either give me my money back or give me a working computer my phone number is *******714
We're sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out to [email protected] so we can make this right. Your feedback is important and helps us improve, we will wait for your message. Thank you for your patience.
Working at a CDJR dealership, I found that flagship one provided a better warranty and at a cheaper price than I could get at cost! It is well worth the wait when ordering from Flagship, and they even keep you updated as the process plays out!
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Ordering was ok, inshore programing and packing & ship was confusing and two weeks. Tracking didn't work and shipping took almost 10 days. Didn't make the two days to me.
Thanks for the review and rating!; we truly appreciate you taking the time to share your experience. We’re always looking to improve and hope to have the chance to serve you even better next time. Don’t hesitate to reach out if there’s anything we can assist with!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.