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Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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As advertised! Keep in mind it does take a while to program the ECM prior to shipping. But it's because they test it thoroughly before shipping.
Got a new computer for my truck. Paid for it to be programmed with the Vin number. Then had to pay a mechanic to do it for real when it came not programmed. I reached out demanding a refund and got ghosted.
We're sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out to [email protected] so we can make this right. Your feedback is important and helps us improve, we will wait for your message. Thank you for your patience.
Made the phone call and told the salesman what I was looking for after a few questions he told me what to expect and how much it would be very happy with the ECM working great thank you
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
I was served well by Apple. Only complaint was the 100$ shipping charge which seemed steep considering it went through usps and canada post and should never have cost that much for standard delivery. It was well packaged/protected though.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Very pleasant people to work with gave me a date. When the product should be arriving
And it was within a few hours of time, very efficient
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
After 5 attempts to have a reman sent from local parts house that none worked! This company had this one out to me plugged it in and the job was done! Go and save yourself a headache and call this spot!
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Good price. Quick shipping.
Product is none functional after 55 mph or while using cruse control. Tried emailing co. No reply for return
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
I had no problems ordering and receiving my computer for my 1993 Chevy truck. Although it did not solve my problem with the transmission (need a rebuild), you can depend on Flagship One.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
My decals arrived in great condition and well packaged. Their online installation instructions were very helpful. However I became impatient and instead of waiting for my much more experienced friend to arrive to help me with the installation I decided that I can do this but I was wrong. It was no fault of the product that I got a few small wrinkles in the decals but entirely due to my impatience. They are serving their purpose anyway so thumbs up to the product and the Flagship company and crew..
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
PCM works and programmed fine no issues.used forscan for programming and pats. Did have to clean media blast material out of connector. Hopefully none inside the case as it can't be opened without voiding warranty. Hopefully lasts near as long as factory one did.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
I was actually able to talk to someone who took my VIN number and held my hand through the whole process. And every step of the way I was posted until the part shipped and once it got here it was programmed perfectly for my vehicle!
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
The overall process was very simple. I received a couple emails updating the progress of the order and it didn't take long for the ecm to arrive. It was very well packaged so there was no outward signs of damage from shipping. It plugged right in and works perfectly. My only complaint, which is really minor, is the misleading wording about how fast it will ship once ordered. As I said, a minor issue. Since the units need to be programmed for each specific vehicle, it makes sense that it will take a few extra days.
I would highly recommend flagship one to anyone.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Customer Service personnel were very helpful and friendly. Unit was shipped out on time and received in a very well protected package. The unit operated just as advertised and jeep is running great.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Yes I spent money with this company for your expertise and you guys literally forgot to program my VIN to the PCM I paid a professional locksmith to program the van and program the interlock which was told might be needed by you but not programming the VIN.
We're sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out to [email protected] so we can make this right. Your feedback is important and helps us improve, we will wait for your message. Thank you for your patience.
Ordene un pcm para mi 2008 Ford 5.4 parece que me la enviaron en tortuga por qué tardo más de un mes después que llegó no estaba programado la llave tuve que volver a pagar no sé lo recomiendo a nadie no pierde tu tiempo
We're sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out to [email protected] so we can make this right. Your feedback is important and helps us improve, we will wait for your message. Thank you for your patience.
I ordered and installed 4 O2 sensors for my Tundra. After several months one of them quit working. I contacted 1Aauto expecting them to say it was out of warranty but instead they sent a replacement free of charge
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
I called their number before ordering to be sure I was getting the correct ECM for my Tundra and was helped very quickly by their staff
Was working on a Mercury mariner and swapped out 6 coils, but it's still missed. Determined, the ECM was bad.
And got online and found flagship one i ordered the computer.It was there in five days installed.It in five minutes and guess what? The miss went away.Thanks, flagship one
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Engine would only run a few seconds and obd2 scanner wouldn't connect to factory ecu. Found a burnt wire going into the fuse box that must have fried the computer. Received this reconditioned ecm in a little over 2 weeks. Van now runs and drives like new. Will definitely use them again if I ever run into another ecm issue.
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
Bought and delivered promptly. Question the condition of the unit after seeing the sandblasting effect of cleaning this unit. Waiting until spring to install, but not expecting miracles.
Thanks for the review and rating!; we truly appreciate you taking the time to share your experience. We’re always looking to improve and hope to have the chance to serve you even better next time. Don’t hesitate to reach out if there’s anything we can assist with!
Muy buena y muy buenos precios y muy ordenados en sus venta de computadora excelente servicio
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing such positive feedback—it's great to hear that your experience met expectations every step of the way. We appreciate your support and look forward to continuing to provide you with quality assistance in the future.