Flagship One IncReviews 6,327

The young lady I spoke to seemed quite knowledgeable, well spoken and friendly.
She got all my information right the first time.
Hang on to her, she's an asset.

This is actually my 2nd time ordering from Flagship and I tell you they solved both of my problems with 2 different personal cars. I did all the steps in trying to get the cars to run and finally came down to the ECM/PCM I took the chance and bingo problems were solved! The price is amazing and their warranty is unbeatable for these parts. Thank you for helping a 65 year old Grammy for getting my cars on the road again.

Got a 99 ranger and my ecu had a dead driver for the bus+ pin. I ordered a pcm with my vin programmed and I plugged it in and with a simple key erase and key add with pats reset it worked

They reached out the next business, speaking to Mary Ac, day to confirm the order and vehicle details. Looking forward to receiving the unit soon.

Flagship made this whole process so easy for me. Bryan T went above and beyond to make sure all my needs were met. Super fast response time and very informative and was able to answer every question i had. I would 100% recommend this company to anyone that needs their expertise. Thank you again Bryan!

Needed a different set of instructions for the key learning process. Jen got them to me quickly, now I can pass them on to my customer. Thanks.

Excellent customer service very knowledgeable of product had to make some decisions on payment delivery on my end service rep checked into it called me back with new information that really helped me out a lot on making split payments for my item.

Finding that the computer was programed and ready to install and getting the security done, and getting everything from you guys was great and at a very very good price was the best part of everything

It has been good experience so far the order process was easy and efficient. They have given me updates on the steps being taking to get my computer ready.

I have purchased several PCM's and GEM's for our business for vehicles that have discontinued parts. Prices are reasonable and service has always been timely! I always appreciate their help in a timely manner and shipping is always in a decent time.

Angela was wonderful and very attentive she was very positive and helpful will recommend her to anyone looking for a great experience with buying auto parts

I really appreciate her patience and knowledge of job

Mary was very knowledgeable very polite she made the transaction very quick and easy will definitely do future business with flagship and will ask for Mary thank you Mary

The online experience was great. When I needed help, customer service was amazing! Very friendly and helpful.
Would highly recommend them.

Josh has been very helpfull. Also liked dealing with him because I am some hearing problems and was able to understand him and he would quickly help me out.

Ervin was very knowledgeable, and understood my concerns. Provided me with information i needed to reassure me about the transaction.
Made me feel comfortable about making my purchase.

Great customer service

The reviewed my order and suggested the right part for my Vehicle. Mary AC, called mt to confirm my vehicle Vin # and they even refunded some money back to me, since the correct part for my vehicle was less than what I paid for.
Great customer service.

Flagship is just that. I was actually given the information for Flagship by my mechanic. I ordered my part and was kept informed through their receiving the order, shipment and delivery. Flagship followed up with information throughout the process. The part was installed and resolved my issues. I will absolutely use Flagship again.

I found Flagship on the internet and needing a computer for a 23 year old diesel truck, they showed to have one on hand. I called the number and actually got to talk to a real person. She was a little hard to understand but seemed knowledgeable. I am waiting for my order so time will tell if I get the right part. Overall a good experience.