Flagship One IncReviews 6,315

Jenny was wonderful taking care of us as a customer. She tried to make sure everything was correct, had a very pleasant customer service attitude.

Edielyn was excellent at what she does. I was very satisfied at her ability to answer all questions that I had as a former manager I would definitely put her on my team as a number one manager. I was very impressed with her and her customer service. A+.

Fast forward purchase.They helped me in Spanish so my first purchase was very informative. They also have very good prices and life warranty

I found the service person Arnette very polite, attentive to my questions and informative. Waiting on part to arrive and get back on the road, and off the side of it.

Joel was awesome and helped me get the part I needed for my car with patience and professionalism. 5 star service and I will definitely tell anyone about the great experience I had
Thanks again
Andre'

I called a week before and they saved my info so all I had to do was call back to place the order was super quick and easy highly recommend and Mary was absolutely amazing to work with!

The customer service is super involved. They send emails or phone calls throughout the process keeping you updated on status of you request. We've used F1 many times over the years and have had nothing but awesome service.

Ordered a computer fron flagship one today, initial interaction very good. Very knowledgeable and friendly. I dealt with Yannis M

Edielyn was a great help. Very patient and knowledgeable. What an awesome experience! I wish all customer service people were this easy to work with. Just the type of employee i wish i had more of. Your company should ensure you keep her in your employ. She deserves a big fat raise! Thanks a lot!

It took some time, it's been Little over a week, I still haven't received my module but these things takes time but company stays in touch and inform their customers of each step, I now got My email in and module on its way thank you flagship one ill be doing more business with you.

Great service from Rica F. Followed up with me about shipping details and tracking number! Thanks Rica excellent job! Very thankful on my behalf! Recommend to anyone

Miss Emar M. Was very professional and very knowledgeable about the whole process, I'm my opinion she deserves a raise, I was very impressed with the service I received from her.

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It all went good with the call I lost the first one but when I called back a lady answered and picked up right where they was when to call drop I will have to see how it goes with the part when it comes in and see how it does but the lady that waited on me was very good to me and sound like she new what I needed

The young lady I spoke to seemed quite knowledgeable, well spoken and friendly.
She got all my information right the first time.
Hang on to her, she's an asset.

This is actually my 2nd time ordering from Flagship and I tell you they solved both of my problems with 2 different personal cars. I did all the steps in trying to get the cars to run and finally came down to the ECM/PCM I took the chance and bingo problems were solved! The price is amazing and their warranty is unbeatable for these parts. Thank you for helping a 65 year old Grammy for getting my cars on the road again.

Got a 99 ranger and my ecu had a dead driver for the bus+ pin. I ordered a pcm with my vin programmed and I plugged it in and with a simple key erase and key add with pats reset it worked

They reached out the next business, speaking to Mary Ac, day to confirm the order and vehicle details. Looking forward to receiving the unit soon.

Flagship made this whole process so easy for me. Bryan T went above and beyond to make sure all my needs were met. Super fast response time and very informative and was able to answer every question i had. I would 100% recommend this company to anyone that needs their expertise. Thank you again Bryan!

Needed a different set of instructions for the key learning process. Jen got them to me quickly, now I can pass them on to my customer. Thanks.