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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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When the junkyard failed, Flagship prevailed. Hard to find PCM, bought with ease, and fast shipping.
Unit came in in a timely manner, but there was a chip out of the part of the unit where you plug it in.
Communication was awesome! Every step of the way we had an email telling us the status and item arrived in a timely manner and seems to be working just fine so far!
Great company and great customer service. Very friendly and very quick to answer any questions on product and also if any delays.
Perfect great service plug and play works great l will order another one for a dodge avenger
Received a great product that worked instantly. Got my car back on the road in no time. Truly a great company
Good easy transaction. No complications. Great service.
I called them and gave them the required information and they sent me the replacement ECM. This is the second one I have ordered from them for two different vehicles. Both of them have worked great since they were installed and programmed easily. Thanks
Didn't take long to find all the info I needed for the part I wanted!website was very easy to browse through as well! Product helped identify more problems I been having with the transmission I would definitely tell anybody to try this before spending thousands on a mechanic that most just tell u something u don't need to make more money so if u have problems with your transmission do this first and can save money!
I had to call into customer service to ask about part I was purchasing and repo was so helpful as I would have ordered the incorrect part.
Order placement not rocket science. Received it within specified time. Thanks
Easy fast and convenient works well! Only have to relearn throttle sensor and key
I have ordered 2 so far. You get them back faster than most R&R programs. The price is fair. The ECUs look great when they arrive, and both units have performed perfectly. Easy ordering with the factory ECU number. Great customer service. I had one small issue and after a short phone call it was fixed fast. I will be purchasing all my ECUs from Flag Ship One.
So far so Good! I found it easy to navigate website and order. I'm hoping for a quick turn around and getting my car running again! This may also lead to a repair shop using this site in the future as long as everything goes well.
Item worked as supposed to, good company to do business with!
They will not refund you, your full amount back, if you return your item, do not fall for their warranty, fully return crap that they have on their page. Ordered a part, and noticed I didn't need it in the end. Sent it back expecting full refund like it explained before purchasing.
Only sent half my money back, not a very happy customer.
Do not waste your time, and money folks. Complete rip off!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Josh, Thank you so much for sharing such kind words; your feedback brightens our day and fuels our dedication to serving you better every time. We're committed to continuously improving and appreciate you refreshing our motivation to provide outstanding experiences.