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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The ecm I ordered was programmed correctly and got my truck running. Programming and shipping took longer than I expected.
Everything turned out great the car works awesome. No troubles whatsoever excellent customer service
Ordered an ecm for my buick. Easy installation and works great.
Hi Harold, thank you for sharing your experience. I’m glad the ECM worked well and that the installation was straightforward—it's great to hear everything is running smoothly! If you need anything else down the road, don’t hesitate to reach out.
Took care of the problem! Easy to install and the product and customer service was top notch.
Kane, thank you for sharing your experience! We’re thrilled to hear everything went smoothly and our team could assist you effectively. Looking forward to helping you again whenever you need us.
Thank you add I will call soon for the work. Thank you w the concern
Part came in fast. Great work guys. Until the next time see ya later………….,,,,,,,,,,,,,,
I approve this message…
Thank you for your order! If you have any questions or need assistance, feel free to contact us at [email protected]. We're here to help.
Ugo, thank you for sharing your positive experience. We're glad everything went smoothly and truly appreciate your willingness to work with us again in the future. If you ever need support or have questions, we're here to help!
I ordered the the ECM for my 03 G35 and it came in about two weeks which wasn't too bad for free shipping. Slapped it on the car and started right up. Had bought it because my previous ECM blew up. Only thing now is that my radiator fans don't work and the airbag lights come on. If anyone knows how to fix this please lmk. 🙏🏻
Was confused on how to reprogram the pats system called and was helped and also walked through on how to do it
Part works, car runs now but the keyless start function on the car doesn't work with the ecm but still a better option than the dealership.
Wonderful experience and appreciate u all very much, the instructions to program the key is 100% correct
Thank you so much, Krystal, for sharing your experience and kind words. We're delighted the programming instructions made everything easy and that you're happy with the service. Please don’t hesitate to reach out if you need anything else!
The buying and shipping process was easy and quick. I was updated during the whole process
Hi Joseph, thank you for sharing your experience! Glad to hear the shipping process was smooth and the updates kept you informed throughout — we appreciate your feedback and hope to assist you again soon.
Nice work and keep up with your new work as always I hope it is as well and I will keep up to your new job as you do with your current work
I ordered a CPU since we couldn't get the random misfire to go away. Proble solved. Worked just like they said it would. Took about 2 weeks from when I ordered until I recieved it, but definitely would recommend to anyone.
Found the correct ECM for my vehicle and worked perfectly. Great service
Wayne, thank you for sharing your positive experience and acknowledging the quality and service you received. We’re glad the ECM was a perfect fit, and we look forward to assisting you with your future needs.
I ordered a pcm?ecu and it wasnt programmed to the vehicle Vin# that i provided when ordering. Now i have to pay for programming to someone else to help with my problem
My dealership purchases from you folks when the O.E. PCM is not available. I can honestly state we have never had even one complication, defective part, wrong programming, etc. 100% "it worked" rate.
Gary, thank you for sharing your experience and the trust you place in us—it means a lot. We’re glad to know our parts consistently meet your needs, and we’ll keep working hard to maintain that 100% "it worked" record every time.
Thank you, CarFix, for highlighting how effortlessly we make ordering along with timely delivery and secure packaging a priority. Your feedback fuels our commitment to keeping the experience smooth and dependable for valued customers like you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Florencio, we're thrilled to hear everything worked out perfectly and you experienced excellent service. It's wonderful knowing your car is running smoothly with parts that meet your expectations. Thank you for sharing your experience with us!