On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I love your prices. Iv had 1 bad experience but I think it's from the shippingend.
Fast delivery, easy to order all my orders have arrived on time and they all smell amazing, I will be ordering more!
Great great great great great great great great Great Great
I had a good experience and I appreciate the good service.
Buying at Fragrance X is easy, and the prices are good
The batch you send me this time is a fake one it doesn't smell as the club de nuit intense EDP original I have been using this EDP for years but this one smell other than the club de nuit intense. I am not happy with it, and I'm not buying again from Fragrance X. I'm disappointed.
My experience was satisfying due to its unique fragrance.
Good prices, fast shipping. Have everything I was looking for and more! Very satisfied
I recently had the pleasure of shopping on this website, and I can confidently say it was one of the best online shopping experiences I've had. The service was top-notch, and every aspect was handled with great care and efficiency. The variety of products available is impressive, and I found exactly what I needed without any trouble. The checkout process was quick and straightforward, and my order was confirmed immediately.
Check out was very simple. Shipped and received very quickly. They have tons of perfume, you would just to read the reviews on them because the perfume I got, I never used before and I do not like the scent. It is not what I thought would smellnlike.
Getting the 15% discount made all the difference. Plus, I know from prior orders from you my purchase with be authentic and not a knock off.
Did research, read reviews. Purchased tester, came in a cardboard box. Not pretty packaging, but served its purpose and the product appears to be authentic. Compared to dept store where the prices are 2 to 3 times as much the smell is the same and longevity.
This perfume seemed watered down and not same as usual when I purchased from elsewhere
It was great fast and easy and I didn't have to leave my house
They have a huge collection of fragrances and their prices are the best.
Customer service is awesome. Returns and exchange is extremely convenient.
Highly recommend this website.
Found a hard to find fragrance. Prices are good as well. Thank you!
I had spent $400 and never received my package upon asking for help and refund since its lost they kept sending me the same damn email and asking for irrelevant things like pictures of my front of house where they should be putting stuff but instead they left it behind my house and they say it's been delivered and they never provided me with any tracking number. I
Upon asking for a email to show me proof of that email they never responded
It is worth the price, and nice being able to find what you want
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members