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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Excelente atencion, son muy responsables en el manejo de los pedidos, cumpliendo en tiempo y forma las entregas
Very easy to shop with. Shipping was on time and product got delivered on time as well
I have bought for many times with that company AND I ALWAYS HAVE ISSUE WITH THEM AND SINCE 2/3/25 I PURCHASED A PRODUCTS AND TODAY IS 2/11/25 AND I STILL WAITING FOR MY PRODUCTS IF YOU ASK ME IF I WILL BUY WITH THEM AGAIN, I THINK I HAVE IT CLEAR. THIS IS MY LAST TIME SO I ENCOURAGE YOU TO THINK TWISTE BEFORE YOU BUY WITH THEM IF YOU DON'T NEED SOMETHING RIGHT AWAY
Easy to order and the shipping is reliable I've never had a issue with my order always on time and authentic
Priceless need I say more great product would recommend to anyone
My wife loves her perfume so far so good lol. Keep up the good work delivery time a great as well
The perfumes I ordered did not come in their original box and the perfumes did not even have a lid.
They arrived in boxes that looked like used cartoon figures, very poorly presented.
I am officially addict! Love this site and prices and all of them i get smell same as testers or as i remember from before <3
I do sometimes check Amazon prices because they sometimes have cheaper than FragranceX but all in all i love the smells they are like Originals,minus sample ones,not sure about those,got one which was not good Viva la juicy rose.
Very pleased with delivery and price. I will continue to purchase from you.
I was waiting and waiting for the order and I looked up on the website to track it and it just said canceled. No explanation, no reason, and no notice. That's really bad service.
I am a 65 year old women who used to be able to wear fragrances. I have not wear any since I retired, Now I find out that I can't wear any fragrance any more, eve my own. It is so sad because I used to love wearing perfumes. Fragrancex has been so gracious in letting me return these orders. So far I had to send all of them back. They are fast shippers, and there fragrances are nicely packaged.
I am happy with this company. They kept me informed of the whole process, when it was processed, shipped and when I could expect it. Products were priced reasonably and I had given up on finding two favorite fragrances of my younger years. I found both of them here. I will be ordering from them again!
So easy to navigate through the app and make a selection from the endless choices that are offered. Quick delivery.
I've used Fragrance X for several years now and have never been disappointed!
The service was great, and I get my goods very fast. I really appreciate thus service and I'll always recommend my friends and family to shop with you guys.
I purchased polo 67 4.2 ounce it was suppose to be here in 2 or 3 days when it didn't come I called fragrance x.They told me it was out of stock but they charged my credit card anyway.I told the guy your website still says it's in stock but he said it wasn't.the sale price was 55.00 when I called it was 83.00 dollars.They told me it might be weeks or months before it was back in stock.So I cancelled my order.The very next morning I called fragerancex and they said it was in stock.They would not give me the sale price I had the day before I think it was in stock all along there web site never said it was out of stock.Please do not buy anything from this place they will lie to you.Im writing this review to let people know what kind of company this is.please do not give this company your business they are dishonest I think they didn't want to give me the sale price
I have not pretty much all of the John Varvatos collection and this is one of my favorites.
Great perfumes at discount price and quality.and it fits my budget and I can make payment and more expensive perfume in 4 payment
I save a lot of money by using fragrancex. I'll never shop anywhere else. Fact not fiction.
Always a good experience ordering the scents I love.
Quick delivery time.
Discounts are superb.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

