On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have ordered my perfume from this site a few times now. I will continue to do so in the future.
Always get my perfume from this site
It was okay. Found what I was looking for. Just disappointed with the fragrance of both parfumes.
Always happy with my orders. Good selection, great service!
Good selection.
Wish there where more "bargain" sizes. The selection and checkout system are really good and simple
Seems pretty simple. Search may need refinement. Better matches for lowest price per.oz might be a nice option
Everything perfect fragrance are beautiful thank you very much
Good scent and i love their designs on the bottles. And good brands
I'm not really in the mood I'm not feeling my best since yesterday I'll come back another time with a better lengthier response
I always purchased perfumes at fragrancex. Cheap price but high quality. All perfumes i already ordered are guaranteed satisfaction, it lasts long hours.
FragranceX is really awesome. Fast transaction and lots of selections of perfume. I always order here at FragranceX.
I've got to say, shipping was the slowest I've ever experienced with Fragrance X. I've received orders in 2, top 3, days in the past. This took a week.
Sorry, I didn't received my order yet, due to a mistake in my address, I understand the post office returned to the sender, that's they said in a note I received in an email.
My shopping experience it was so easy, I love shopping Groupon
I love both scents, it's long lasting. Just what I am looking for
I was actually excited about receiving it, but was a little bit disappointed. It was not as strong and long lasting as I thought would I purchase it again no the bottle is pretty.
Voy a devolver este perfume porque realmente no me gustó para nada
Excelente. Llegó a tiempo. Muy satisfecha. Gracias por el buen servicio.
First off Fragrance X and Perfume. Com are the same horrible company. My order came missing one item and one item damaged. Customer service basically called me a lier about the missing item and sent me detailed instructions on how to depress the sprayer on the other item because of course in my 7 decades on earth I had NEVER encountered a spray bottle. Long story short, I disputed charge and it was reversed. I felt a little bad about the bad review I had left all over so I stupidly decided to give another chance. First order Perfume. Com, second order FragranceX. They confirmed my order by email. After waiting a few days to track had to call customer no service who informed me that they would no longer accept any orders from me because I dared to dispute a charge for an item never received as well as a damaged item. Good thing I called or I would still be waiting because they accepted the order and gave an order number. Good Luck and Good Riddance shysters. It is a mystery to me how they get good reviews because my experience was beyond horrible.
Fast delivery and I received exactly what I paid for. Would definitely purchase again.
Fragrance X is a company That I have Purchased Perfume from Several time. I am proud to say that i will order from them again. I am pleased with my Product and the Prices are very Reasonable. Thank You FRAGRANCE X.
My first experience with Fragrance and am so glad I found this site.
The selection is fantastic foundwhat I had been looking couldn't beat
This price.
Tell people about the best place to buy perfume and other products. They want regret it.
I am very pleased with the quick service and reasonable prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members