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FragranceX

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
650
value
2,548
shipping
2,556
quality
7,174
This company responds to reviews on average within 4 days

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111,443 reviews

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Georgia
1 review
0 helpful votes
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May 17, 2025

Great business received my order as promised. I will placed another order soon!

Date of experience: May 6, 2025
South Carolina
1 review
0 helpful votes
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May 16, 2025

I love it. It fits to my taste ๐Ÿ˜‹ I am very satisfied the perfume

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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May 15, 2025
Updated review

I'm trying to return the product Thank you for your attention

Date of experience: May 5, 2025

It's okay, I've bought before, it's just that they...
May 2, 2025
Previous review

It's okay, I've bought before, it's just that they don't give good coupons

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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May 15, 2025

I've used it before and always gotten compliments Would give it as a gift

Date of experience: May 4, 2025
New York
1 review
0 helpful votes
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May 13, 2025

Thanks ๐Ÿ˜Š it was a pleasure experience. It came in timely fashion

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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May 12, 2025

The serviceI was wonderful-the site was easy to use, the delivery exactly on time, and the price was the best I've ever seen on Estรฉe Lauder fragrances. I think your company rocks and I will continue using FragranceX's site for all my fragrance needs (for myself) and for gifts for others (men and women). Thank you,

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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May 12, 2025

Just been great. Haven't been disappointed with the prices or quality.

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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May 9, 2025

Very Satisfied with this perfume. It's everything I want in a perfume

Date of experience: April 29, 2025
Florida
2 reviews
0 helpful votes
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May 8, 2025

Wonderful smell. I would let women know they would love the smell

Date of experience: April 28, 2025
Alabama
1 review
0 helpful votes
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May 8, 2025

I'm happy. My experience is great I'm glad to have found this site.

Date of experience: April 28, 2025
California
1 review
0 helpful votes
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May 4, 2025

Took awhile to get here, especially having to pay shipping. Other than that I'm satisfied just feel as if I have to pay for shipping it should be delivered in that time frame, thanks

Date of experience: April 24, 2025
Georgia
1 review
0 helpful votes
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May 4, 2025
Updated review

One person coming on the train I was coming off said something smells good,.

Date of experience: April 24, 2025

Love it, hope I'll love the fragrance
April 24, 2025
Previous review

Love it, hope I'll love the fragrance

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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May 4, 2025

Never had a problem with any orders. Good service, good perks.

Date of experience: April 23, 2025
Illinois
1 review
0 helpful votes
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May 3, 2025
Updated review

Easy to use not hard to find what you're looking for to buy and come quickly after it's been ordered

Date of experience: April 23, 2025

Your company has larger bottles thank you
April 24, 2025
Previous review

Your company has larger bottles thank you

Date of experience: April 14, 2025
Tennessee
1 review
0 helpful votes
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May 2, 2025
Updated review

As much money ๐Ÿ’ฐ I have spent with you guys I should get some kind of gift.

Date of experience: April 22, 2025

As much I have bought from you guys I should get a...
April 20, 2025
Previous review

As much I have bought from you guys I should get a discount

Date of experience: April 10, 2025
Oregon
1 review
0 helpful votes
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May 1, 2025

Thankyou. Love the fragrance. Was shipped in very good condition.

Date of experience: April 21, 2025
Tennessee
1 review
0 helpful votes
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May 1, 2025

One of the best scents I've ever smelled. Light suttle but intense and long lasting! Definitely a 5 star must have!

Date of experience: April 21, 2025
Michigan
1 review
0 helpful votes
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April 28, 2025
Updated review

I have ordered my perfume from this site a few times now. I will continue to do so in the future.

Date of experience: April 17, 2025

Always get my perfume from this site
April 18, 2025
Previous review

Always get my perfume from this site

Date of experience: April 8, 2025
Tennessee
1 review
0 helpful votes
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April 26, 2025

It was okay. Found what I was looking for. Just disappointed with the fragrance of both parfumes.

Date of experience: April 16, 2025
Florida
1 review
0 helpful votes
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April 26, 2025

Always happy with my orders. Good selection, great service!

Date of experience: April 16, 2025