On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
A little hard to find what I wanted at first but shopping cart and placing order was excellent
Love shopping with them! Always arrives promptly and never broken.
I always get my perfume from here. Great deals and great delivery. Thank you
Sharon Teahen
Excellent discounts and optional free shipping! This is the only site I order cologne from.
I wanted the lower prices that were listed. When I tried to get them, it would order the larger ones.
I would like samples before I get the larger.
What am I doing wrong?
The Best Online Perfume Shop I've come across so far. They deliver on time and they get you a good deal. I Luv Fragrancex
I Love shopping with you. Your site is easy to navigate. Your prices, I can Always Count on and I like that you offer the testers.
So many brands to choose from. No time wasting searches necessary. Just put in what you like & your searching is done.
Quick and easy. Ships immediately. Won't buy anywhere else!
Quick Shipping. Authentic smells. Great Prices. I'll never buy department store perfume again.
I love cologne and smelling good especially at a good price
Great and simple layout. Wish you guys stock some of the deo scents
Very good experience but this time was a little disappointing because I wanted to buy quantity of 5, encre noire by lalique but you didn't have it in stock.
Love but need large bottles of perfume you only have small
Would like for you to get two fragrances that I love back in stock.
It's always easy to find what I want and the prices are great.
Great prices, great website layout. Easy to sort, search, and filter. Free shipping!
Confusing with all of the similar websites and I receive other discount coupons by snail mail.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members