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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Could use a sample pack or like a pick ten samples for 100$
You should give better discounts like 5th bottle is 50 percent off or even tenth
I cant believe I found this on Facebook thank you.
I cant believe I found this on Facebook thank you.
Overall shopping experience was great, hassle free.
Overall shopping experience was great, hassle free.
Quick and easy to shop and checkout. Great prices!:~> I'm smiling.
Good experience with sales and delivery make me a continuous repeat customer. Great prices don't hurt either. THIS COMPANY HAS DELIVERED FINE PRODUCT, AT GOOD PRICES, ON TIME, EVERY ORDER. IT IS A GIFT FOR GIFT GIVING, WITHOUT EVER HAVING TO LEAVE MY DESK.
Good experience with sales and delivery make me a continuous repeat customer. Great prices don't hurt either.
Horrible! I haven't received my order. Plus no contact from them to verify. Been waiting over 7days and was told 3 to 5. Already appropriated my funds and I received no product.
Always easy to shop and FragranceX has affordable prices!
Very easy! Hopefully my items arrive quickly and in good condition! If so, I'll be a customer for life!
Very easy! Hopefully my items arrive quickly and in good condition! If so, I'll be a customer for life!
I have ordered from FragranceX before and has been great, however, this Poison by Dior does not have the correct fragrance.
Fragrance X is so easy to order from and you quality items at a great price right from yor home. No having to go fight crowds and traffic. Love ordering from them.
It was quick and easy. I was able to pull up my favorite perfume and find it in a tester so that I get the most for my money.
It was quick and easy. I was able to pull up my favorite perfume and find it in a tester so that I get the most for my money.
Very easy. Love the product. However I can't get the samples to work.
Overall very pleased with items. Arrived in a timely manner and were reasonably priced. Only problem was one bottle leaked in the package and apparently was defective as the spray nozzle was bent. Going to order a replacement and see if it is improved. One of the 2 bottles I received was defective and leaked thru the packaging and nearly half the bottle was gone.
Overall very pleased with items. Arrived in a timely manner and were reasonably priced. Only problem was one bottle leaked in the package and apparently was defective as the spray nozzle was bent. Going to order a replacement and see if it is improved.
I have been wearing this perfume for 2 years now and absolutely love it. Never having purchased from this company before I thought that I would give it a shot as they were slightly cheaper that where I normally purchase from. BIG MISTAKE! This is an extremely diluted version of the original scent and only lasts for about 60 seconds before the scent is gone. Buyer beware you get what you pay for. I will NEVER use this company again.
This was my first time ordering with FragranceX. I found the perfume I wanted right away, couldn't believe how low the price was, ordered and received it only 2 days later. 100% satisfied.
Offer for FREE Shipping but I get charged all the time. Funny eh
Offer Original product but I Always get fake... I bought the jivago 24k colone. Multiple times and every time the bottles are different and the caps of the bottles peel off very quick.
Hopefully this new order I placed the send me better product.
Order *******
I love your site.
Easy to shop. You always have amazing discounts
Comes really fast! I hope the scent stays longer this time.
I love shopping from FragranceX, I have always had a good experience and I receive my purchases so fast. Keep up the great work
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

