FragranceXReviews 7,795

Prices are very competitive. Site was easy to navigate. Items needed were in stock. Shipping took a week longer than expected, but a followup email was sent asking to confirm delivery.

The first order was slow and my other order i did express and still waiting.

My order was processed quickly and the price prompted me to add a second item ( both perfume and lotion).

Absolutely the best prices you can find for brand name fragrances. Very fast shipping as well. Totally satisfied!

So pleased my son told me about the site. No problem. Fast and easy.

Merry Christmas love!
No complaints so far! I bought Montana as a gift for Christmas! I haven't opened the package as of yet but I expect everything to be as I ordered! Thanks!

Reliable with a great selection of fragrances! Great prices with fast shipping!

I was hesitant to purchase from FragranceX, but I was very satisfied with my overall experience\. The price was the best I found on a number of websites and it was delivered promptly.

Shipping was a little slow than what was advertised but it is understandable given the current circumstances in America. Everything else like the quality of products and packaging is 10/10!

I've bought many fragrances from fragranceX, they never disappoint. The cologne was shipped out and arrived to me in such a fast time. Authentic products, for a great price. I love buying from here

This was our first order with FragranceX, and we were very pleased with the products and the service.

Great company. Ive ordered 3 times already and will be ordering atleast once a month moving forward. Ships fast.

I was able to find what I was looking for, and quickly

Love all the fragrances I have ordered meet all expectations.

Fast and easy hoping it is a real product and not a fake

I ordered two bottles of Carrera Perfumes. The package I received was broken as in somebody had opened to see what's inside and one of the bottle packaging was broken and the bottle was leaking.

I love fragrancex! They always ship my order promptly and true to my order with no hassle. Also a great selection of high quality fragrances at great prices.

Great website easy shopping and good prices all wrapped up in one

Overall l was happy with the service and products, but when l was checking the batch dates on my fragrances l noticed that one was nearly 9 years old. That's why l gave them 4 stars for products.

I used to love this company and was a frequent purchaser. I've made maybe 10 purchases this year and all were pleasant purchases until the last one. As they say, you are only as good as your last experience.
I made a $400 purchase on December 10th with plenty of time to receive my purchase for Christmas here in the states. I usually wait no longer than 4-6 days for arrival of my purchases. I got a shipping notification as usual yet FedEx has never updated the tracking because only the shipping label was created. The order never shipped.
Multiple times I've tried calling customer service to be only met with a message that no one can take calls. I've tried during different times of day too.
I resorted to asking for help via their support email address provided on their website. (*******@fragrancex.com) I've sent 4 email over the last 6 days and had no answers from any of the emails. Yet they can drop new posts on Instagram every day advertising for Christmas sale... The customer service is completely non-existent now.
I will never order from them again. I will take my business to fragrance.net or to Macy's before going through all this again. Now I have to file a claim with my bank. Huge inconvenience. Stay away from fragrancex,