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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I would recommend any of my friends to this product very pleased
Hello,
I am satisfied with my purchase but at the same time disappointed with what my friends been telling me after I told them that I have bought $500 worth of perfumes from the FragranceX website.
They have been telling me that the products I received from FragranceX are fake and that is the reason for such a price difference. They were trying to push me to return everything and go get the same stuff from Macy's or any other store outlet for genuine products. I am not sure what to do. I bought all those fragrances so that I could gift them to the family and friends back in India since I have a vacation coming up. I am a bit worried now and not able to decide what to do. How to test the genuinity of the products I purchased and show it to the ones who were saying that these are fake?
Great site for great perfumes and low prices! Will definitely shop for more perfume
Great site for great perfumes and low prices!
The fragrance did not smell anything close to Pink Friday. It had a lot of alcohol in it. I purchased the perfume as a gift and I was very disappointed.
I love the variety and how fast it ships. I am always excited!
I love the variety and how fast it ships
The site is easy to use and that's great. I ordered a couple of samples that I couldn't get on 2 other sites. Haven't tried them yet. I also bought some perfume that I had samples of from a different site but price was better on this site. I really like fragrancex and plan to order more as I get spare money. Thanks FragranceX!
I love the site. Easy to shop. First order so will see how it goes.
I could not find one of my favorites Champs Elesse by Gurlain... I see only one size/ refillable offered when will you have the glass spray bottle?
I could nougat Chsamps Else Gurlain only one size refillable offered when will you have the glass spray bottle?
Fragrances got to me fast and were packaged well. The fragrances are brand new and smell good.
This was my first time shopping from Fragrance X and I must say I was very pleased! I received my order within a couple of days! Fast, easy and hood prices! Loved it! Thank you
I like shopping with Fragrance X. The products i've ordered since being affiliated have been spot on! Thank you So much
I like shopping with Fragrance X. The products i've ordered since being affiliated have been spot on! Thank you So much
I enjoy the convenience of purchasing great fragrances from this site!
Great product fast shipping. Highly recommend! Shipping was fast and price was very reasonable compared to department stores!
Ordering was easy. Product base note is alcohol that dries to a dry astringent cologne type scent. It's gingery, but not in a sweet way. I personally enjoy it but haven't received any compliments or complaints about the scent from anyone else, so far.
Easy and quick response as well as getting merchandise.
Simple easy great product and was not very expensive for good quality. I will highly recommend this to anyone looking wanting name brand product at bargain price. Can't beat this service. Only thing I would change is this survey forcing you to write 30 words here. That really pisses me off!
Product is amazing and delivered promptly! I was happy with how quickly it was delivered.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!

