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FragranceX

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
How would you rate FragranceX?
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
654
value
2,548
shipping
2,556
quality
7,231
This company responds to reviews on average within 4 days

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111,514 reviews

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New York
1 review
0 helpful votes
Follow Olga H.
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Excellent service. Very fast shipping. 100% authentic perfumes.

Date of experience: April 13, 2021
Florida
2 reviews
0 helpful votes
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Great service and prices.
April 14, 2021
Updated review

Great prices great service. Will buy again and again.

Date of experience: April 13, 2021

Great prices
April 5, 2021
Previous review

Great prices

Date of experience: April 4, 2021
Massachusetts
1 review
0 helpful votes
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Excellent..
April 14, 2021
Updated review

Excellent. Quick delivery. Quality fragrances. No complaints..

Date of experience: April 13, 2021

Excellent..
April 4, 2021
Previous review

Excellent. Quick delivery. Quality fragrances..

Date of experience: April 4, 2021
Massachusetts
1 review
0 helpful votes
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Wonderful
April 13, 2021

5 star company and quality original fragrance and perfect customer service

Date of experience: April 13, 2021
Massachusetts
1 review
0 helpful votes
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Perfectly Priced and Precise
April 13, 2021

Great service, great pricing on all products as well as precise delivery date.

Date of experience: April 13, 2021
Florida
6 reviews
0 helpful votes
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Perfect
April 13, 2021
Updated review

Easy to shop... Great choices of items... great prices

Date of experience: April 13, 2021

Easy to shop...
April 4, 2021
Previous review

Easy to shop... Great choices of items... great prices

Date of experience: April 4, 2021
Texas
1 review
0 helpful votes
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Joop! Wow
April 13, 2021
Updated review

I've ordered a few fragrances from FragranceX and so far communication and product have been great.

Date of experience: April 13, 2021

I've ordered a few fragrances from FragranceX and so...
April 4, 2021
Previous review

I've ordered a few fragrances from FragranceX and so far communication and product have been great.

Date of experience: April 4, 2021
North Carolina
1 review
0 helpful votes
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Fast shipping, great product
April 13, 2021

The store sent my perfume almost immediately and it arrived in tact.

Date of experience: April 13, 2021
New York
1 review
0 helpful votes
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Good quality and beautiful
April 13, 2021

Everything is good, good product, good prices. I like the perfume I bought, Burberry Night, excellent scent, and new to me.

Date of experience: April 13, 2021
Washington
1 review
0 helpful votes
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Fast, reliable service.
April 13, 2021
Updated review

Received my package after only a few short days of the online order. Many previous orders have been fully satisfactory.

Date of experience: April 13, 2021

Easy online order and past ordering experiences
April 4, 2021
Previous review

Easy online order and past ordering experiences.

Date of experience: April 4, 2021
Texas
1 review
0 helpful votes
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Totally satisfied!
April 13, 2021
Updated review

Thank you for making it so easy and inexpensive to buy my favorite fragrance.

Date of experience: April 13, 2021

Thank you for making it so easy and inexpensive to...
April 3, 2021
Previous review

Thank you for making it so easy and inexpensive to buy my favorite fragrance.

Date of experience: April 3, 2021
California
1 review
0 helpful votes
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I appreciate your product descriptions, pricing, selection and customer reviews.

Date of experience: April 13, 2021

I appreciate your product descriptions, pricing, selection...
April 4, 2021
Previous review

I appreciate your product descriptions, pricing, selection and customer reviews.

Date of experience: April 4, 2021
Florida
3 reviews
0 helpful votes
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Fare prices, item bought today not able to find in store.

Date of experience: April 13, 2021

Far prices, item bought today not able to find in store
April 3, 2021
Previous review

Far prices, item bought today not able to find in store.

Date of experience: April 3, 2021
Washington
1 review
0 helpful votes
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Easy as 123!
April 13, 2021
Updated review

Very easy, quick delivery, amazing prices with a discount!

Date of experience: April 12, 2021

Simple easy-to-use, great prices
April 1, 2021
Previous review

Simple easy-to-use, great prices

Date of experience: April 1, 2021
Ohio
1 review
0 helpful votes
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Happy Customer
April 13, 2021

Great product great price I love you guys! I will definitely shop again!

Date of experience: April 12, 2021
Tennessee
1 review
0 helpful votes
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Love it
April 13, 2021

Really like that you can make payments on the colognes. I ordered Gucci black and I absolutely love the smell!

Date of experience: April 12, 2021
Texas
1 review
0 helpful votes
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Needs to be a bit stronger smell.
April 13, 2021

I had a good experience! I would like for the fragrance to linger longer. I love Euphoria..

Date of experience: April 12, 2021
New Jersey
1 review
0 helpful votes
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Great site!
April 13, 2021
Updated review

Love it! Very easy to navigate. I also used afterpay which made it more convenient

Date of experience: April 12, 2021

Love it!
January 15, 2021
Previous review

Love it!

Date of experience: January 15, 2021
California
2 reviews
0 helpful votes
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Great Service
April 12, 2021

Fast and efficient! I love Fragrance X! They are great!

Date of experience: April 12, 2021
Illinois
2 reviews
0 helpful votes
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Great Discount site
April 12, 2021
Updated review

Good variety of items. FragranceX always has a great description of each product

Date of experience: April 12, 2021

Good variety of items. FragranceX always has a great...
November 16, 2020
Previous review

Good variety of items. FragranceX always has a great description of each product

Date of experience: November 15, 2020