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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was able to find the Polo 67 cologne at $20 less than other outlets. It was an easy order and it came earlier than expected.
Hi Wanda,
Thank you for your kind message!
We’re happy to hear you had a great experience with our customer service and order processing.
We appreciate you choosing FragranceX.com! 😊
The website is easily accessible to find what I wanted. The price of my product was very reasonable. I purchased my product it was received within a few days with protective packaging. I will purchase from this site again with confidence.
Hi Connie,
Thank you for your wonderful feedback!
We’re glad you found our website easy to use and that your order arrived quickly and well packaged.
We appreciate your trust and look forward to serving you again at FragranceX.com! 💙
I am purchased from this company multiple times and have always had good experiences.
Hi Kari,
Thank you for your kind message!
We’re happy to hear you’ve had good experiences with us over multiple purchases.
We truly appreciate your continued support of FragranceX.com! 😊
I have been very pleased with the quality of the products I have received. I would recommend using fragrance x.
Hi Joshua,
Thank you for your feedback!
We’re glad to hear you’re pleased with the quality of our products and service.
We appreciate your recommendation and your support of FragranceX.com! 🌟
Excellent! You guys always deliver. Exactly as stated, on time, and responsive. Thank you!
Hi Michael,
Thank you for your kind message!
We’re thrilled to hear you consistently have a great experience with us.
We appreciate your loyalty and are happy you chose FragranceX.com! 🙌
FragranceX is a scam. Do not buy from them. I placed my order on 28 July 2025, they promised to send an email. I never received an email, haven't received my order, status is order created, they are not responding to my emails and there's no option to cancel after paying.
Hello Thobile,
Hope you are doing well!
We are not a scam, we are a reputable company with many years in the market. I do see that your order was delivered to you on August 16th - I hope you enjoy the new scent:)
Have a great day.
I didn't receive the order! Weird experience ………………………..
Hello Kassem,
We are sorry to hear about your bad experience.
I see that initially we were not provided with a complete shipping address and therefore the order was returned to sender. We reshipped the order to you, at no extra cost, and the order was delivered on August 23rd.
If there is anything we can do for you, let us know!
Everything I order comes perfectly packed no spills upto now I've been buying for many years now I'm jappy with my purchases the perfumes smell good not old or stinky.
Hi Maria,
Thank you for your wonderful message!
We’re so happy to hear that you’ve been shopping with us for years and continue to enjoy your perfumes and service.
It’s great to know your orders always arrive perfectly packed. We truly appreciate your loyalty to FragranceX.com! 💐
I find everything I need quickly as I navegate in the app keep the good work
I love the convenience of product and the price. I especially love the scent, light and fresh, not overbearing. Thank you
Hi Deborah,
Thank you for your lovely message!
We’re so glad you love the scent and found the product convenient and well priced.
We appreciate you choosing FragranceX.com! 🌷
Thank you for the availability of the product and the price.
Beautiful fragrances, fast shipping. Will definitely buy from again!
Hi Amanda,
Thank you for your kind message!
We’re thrilled to hear you love our fragrances and enjoyed the fast shipping.
We can’t wait to have you shop with FragranceX.com again! 🌸
Hi Mark,
Thank you for your great review!
We’re glad to hear you enjoyed the price, product, and fast delivery. We look forward to serving you again soon!
Delivered like always and I will be ordering again. I will also refer this site to others.
Hi David,
Thank you for your wonderful review!
We’re thrilled to hear your order was delivered smoothly and that you plan to order again. We truly appreciate your referrals and support!
Easy to order. When I received my order we'll pack and nothing broke.
Hi Tammy,
Thank you for your kind words, that is great to hear!
I see you gave us 1 star though. Let us know if you need assistance!
Shipping experience is extremely slow. And now you are forced to write more unnecessarily for this review. The invoice for ease of reference is difficult to find.
Hello Sherryleen,
Hope you are doing well!
Your order shipped July 28th and was delivered to the Freight Forwarding company on August 5th. Unfortunately we are unable to take responsibility for the time it took to arrive to you in Jamaica.
Hop this helps, have a great day!
Like the fact that we can buy testers, with such easy and dependable service... thanks
Hi Hattie,
Thank you for your kind review!
We’re thrilled to hear you enjoy our tester selection and find our service easy and dependable. We truly appreciate your support!
Good price compared to other companies.
Shipping by USPS was slow (over a week), but OK since it was Free.
Hi Thien,
Thank you for your feedback!
We’re glad you found our prices competitive and appreciate your understanding regarding the shipping time.
We hope you enjoy your purchase and look forward to serving you again!
I received my order within a few days. Great service! I'm very happy with FragranceX.
Hi Julie,
Thank you for your wonderful review!
We’re so happy to hear your order arrived quickly and that you’re pleased with our service. We truly appreciate your support!
Didn't open box yet, it's a gift for my son's birthday. Will surprise him in 2 weeks
Hi Irina,
Thank you for your kind words!
We’re so glad to hear you’ve had a great experience with our company and customer service. We hope your son loved his birthday gift!
The product was received in a timely manner. The mail packaging and product was very nice. Thank you fragrancex
Hi Tracy,
Thank you for your lovely review!
We’re so happy to hear your order arrived on time and that you were pleased with the packaging and product. We truly appreciate your support!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Thomas,
Thank you for your feedback!
We’re glad you found a great deal on your Polo 67 cologne and that your order arrived earlier than expected.
We appreciate you choosing FragranceX.com! 💫