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FragranceX

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.


fragrancex.com
Founded in 2001
Hauppauge, NY, United States
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FragranceX Reviews Summary

The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
650
value
2,548
shipping
2,556
quality
7,165
This company responds to reviews on average within 4 days

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111,432 reviews

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Pennsylvania
1 review
0 helpful votes
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Loved it
April 23, 2021

Quick shipping and delivery my mother loved it.
I would recommend this company. Also great prices.

Date of experience: April 23, 2021
Idaho
1 review
0 helpful votes
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FragranceX Does It Again
April 23, 2021

I ordered a very sophisticated scent from English Laundry, and expected a small bottle. Instead what came was a beautiful, LARGE bottle in a custom-branded box that would survive a nuclear blast! Now I smell good and have a cool black box in which to store my cufflinks, watch bands, etc.

Date of experience: April 22, 2021
Illinois
3 reviews
0 helpful votes
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Amazing beautiful scent!
April 23, 2021
Updated review

Love your company thank you so very much! My fragrance arrived in mint condition. I'm extremely happy with my purchase!

Date of experience: April 22, 2021

Love your company thank you so very much!
April 13, 2021
Previous review

Love your company thank you so very much!

Date of experience: April 13, 2021
Nebraska
1 review
0 helpful votes
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Burberry Cologne
April 22, 2021

Was a little skeptical on the prices for such a wonderful product. Now, I'm fully satisfied.

Date of experience: April 22, 2021
California
1 review
0 helpful votes
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Watered down!
April 22, 2021

This is my 2 nd time ordering from and thought it was great till I keep getting old watered down cologne. Probably won't order from you anymore

Date of experience: April 22, 2021
Michigan
1 review
0 helpful votes
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Satisfied
April 22, 2021

I wasn't able to find the fragrances anywhere, and then I got an ad for Fragrance X on my tablet. The response was quick. Thanks Fragrance X!

Date of experience: April 22, 2021
Belgium
1 review
0 helpful votes
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I recommend FragranceX
April 22, 2021

Very quick delivery and quality fragrances that you can't easily find

Date of experience: April 22, 2021
Mississippi
1 review
0 helpful votes
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Love love love
April 22, 2021

100% satisfied. Will be shopping again soon with you all! I couldn't be anymore happier and shipment is so fast

Date of experience: April 22, 2021
Virginia
1 review
0 helpful votes
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Mx V
April 22, 2021
Updated review

Love the perfume excellent bottle sizes I will always used fragrant x

Date of experience: April 22, 2021

I'm finding perfumes that I haven't seen in a while...
April 13, 2021
Previous review

I'm finding perfumes that I haven't seen in a while and I love the prices

Date of experience: April 13, 2021
Maine
1 review
0 helpful votes
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Good Girl
April 22, 2021
Updated review

Nice shopping from home I love the fragrance. Problems getting cap off

Date of experience: April 22, 2021

Nice shopping from home
April 13, 2021
Previous review

Nice shopping from home

Date of experience: April 12, 2021
Wisconsin
1 review
0 helpful votes
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Great site for name brands
April 22, 2021
Updated review

Everything that I ordered arrived ahead of schedule and intact.

Date of experience: April 22, 2021

It was fast and easy
April 13, 2021
Previous review

It was fast and easy

Date of experience: April 12, 2021
Massachusetts
1 review
0 helpful votes
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Love it!
April 22, 2021
Updated review

Easy find, great experience. Gift for my dad, it came really fast which I enjoyed. The fragrance is authentic and smells great.

Date of experience: April 22, 2021

Easy find, great experience
March 9, 2021
Previous review

Easy find, great experience.

Date of experience: March 9, 2021
New York
3 reviews
0 helpful votes
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Love the fragrancex
April 22, 2021
Updated review

Great product will order more came very fast we order some more soon.

Date of experience: April 22, 2021

Great product will order more
April 13, 2021
Previous review

Great product will order more

Date of experience: April 12, 2021
Kentucky
1 review
0 helpful votes
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It came I was disappointed in how small the product was

Date of experience: April 22, 2021
New Jersey
1 review
0 helpful votes
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Blacksun
April 22, 2021
Updated review

In love with gd Fragrances, always have been... beside smell gd is always a plus for a man, in my opinion..

Date of experience: April 21, 2021

In love with gd Fragrances
April 11, 2021
Previous review

In love with gd Fragrances

Date of experience: April 11, 2021
Pennsylvania
1 review
0 helpful votes
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Great selection
April 22, 2021
Updated review

Shipping was really quick and ordering was super easy. Great inventory

Date of experience: April 21, 2021

Easy and quick
April 13, 2021
Previous review

Easy and quick. Fast shipping.

Date of experience: April 12, 2021
Massachusetts
1 review
0 helpful votes
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Great site, secure packaging, fast shipping
April 22, 2021
Updated review

The purchasing process went very smoothly, and the fragrance arrived promptly.

Date of experience: April 21, 2021

The purchasing process went very smoothly
April 13, 2021
Previous review

The purchasing process went very smoothly.

Date of experience: April 12, 2021
Massachusetts
1 review
0 helpful votes
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Great customer service
April 22, 2021

Was a wonderful experience I got what I ordered and fast thank you

Date of experience: April 21, 2021
New York
1 review
0 helpful votes
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Love it
April 21, 2021
Updated review

Absolutely terrific! Delivery was faster than expected

Date of experience: April 21, 2021

Absolutely terrific
April 4, 2021
Previous review

Absolutely terrific

Date of experience: April 3, 2021
Florida
1 review
0 helpful votes
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Great service
April 21, 2021

Expeditious service and great diversity of products

Date of experience: April 21, 2021