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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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It was a fantastic experience! I will continue to do that!
Finding what I wanted was easy and seeing the different available sizes and concentrations all in one place was super convenient. The best selection of mini bottles.
Finding what I wanted was easy and seeing the different available sizes and concentrations all in one place was super convenient. The best selection of mini bottles.
I loved this fragrance and after I use it, I get more attention in the streets! Its smells delicious and ive gotten more compliments than usual.
Found what I wanted, fair price and free delivery, fine with me!
Found what I wanted, fair price and free delivery, fine with me!
Large variety and good deals. This any appealing site that you'll have a hard time just buying one cologne or perfume depending who your buying for
I have experiences so I only ordered at weekend and the package will always come to me on business days, so I never lost anymore.
Shopping for perfume for myself and cologne for my brother was a breeze. Prices were cheaper than that of perfume.com. Will be back to shop for more.
Shopping for perfume for myself and cologne for my brother was a breeze. Prices were cheaper than that of perfume.com. Will be back to shop for more.
My grandma wanted a perfume, so my cousin recommended this site.
Quick, easy and (mostly) painless! I have been waiting for this product to become available, so glad it's finally here!
Quick, easy and (mostly) painless! I have been waiting for this product to become available, so glad it's finally here!
I just hope this is the real " Stetson " not some knock off junk...
I just hope this is the real " Stetson " not some knock off junk...
Prices, shipment and delivery was great. One of the perfumes is defective
Easy ordering! Great price and fast delivery! Perfect!
Fastest shipping. Placed 3 orders same day with different online retailers. Xs was first at my door
Very easy. I had no trouble ordering from your site
I like this site the prices are very reasonable I told 4 other people and they brought stuff of of this site to
Fast and easy and great prices. They mailed it the day i put the order in amd got it with in 3 days, they habe reviews on all products and very big selection.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

