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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I Love Fragrance X. Prices are so affordable, and I love how it's delivered to my front door.
Very fast delivery and exactly what I ordered. The wide variety to choose from is awesome. I use to go to Macy for all my fragrance, now I just pick up my phone place my order and in 2-3 days it's here I it. Thank you Fragrancex.
Great. Been order products for awhile. Always accurate on their products.
The smell is totally fake. I wasted my money. The smell is no way near the original smell
I like looking through all the fragrances. They have a vast selection.
I like looking through all the fragrances. They have a vast selection.
I thought I ordered another Floris scent. Didn't want the one I received.
Order Process was easy and My fragrance arrived very quickly. Thank you!
Have been looking for this Fragrance for about 10+years I am absolutely thrilled
Have been looking for this Fragrance for about 10+years I am absolutely thrilled
Great as long as i get what i ordered waiting for the others to come in
Great as long as i get what i ordered
I love Fragrance X. Great prices, huge inventory and free shipping,
It was very quick that I received my package. Thanks
Always a pleasure shopping with you all. Thank you.
Always a pleasure shopping with you all. Thank you.
I have always loved Rapture by Victoria's Secret. They don't have it on their page or in their stores. I get on FragranceX waiting list and they let me know when it's available.
Easy to use and I received my order really soon. All the process were really fast.
Fast delivery, packed well, great price, will order again, thanks
I was excited to see the Perfume Charlie. I used to love it many years ago and not I felt it is just ok. I love my Passion.
I was excited to see the Perfume Charlie. Used to love it so I hope I still do.
Love the easy way to order and easy choices to pay love the products too
Love the easy way to order and easy choices to pay love the products too
Ordered plenty of these tiny perfume bottles and love how the smell of them. Convenient to have them in my bag and gave one to my daughter and she also loves it
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

