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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I love the perfumes and l would love a little drop in the price though.
This is an excellent site to find your favorite fragrance at a reasonable price.
This is an excellent site to find your favorite fragrance at a reasonable price.
Tutti bene sono contere sono fato negozio con e onorato posto ngozio---questa bastanza-- ciao
Not happy with the perfume. Package was fine and sealed but product smelled Heavy and old to me.
I have ordered from Fragrance X and I have enjoyed all the Perfume's that I have recieved and I have also bought Perfume for my Daughter as well and she is very well pleased also. Thank you FragranceX
I have ordered from Fragrance X and I have enjoyed all the Perfume's that I have recieved and I have also bought Perfume for my Daughter as well and she is very well pleased also. Thank you FragranceX
I love Jo Malone. I am so happy that FragranceX has this perfume at discounted prices. You sell without the box but who cares.
Quick Delivery, reasonable price, I'm happy with my purchase
I loved the fact that it came in a reasonable time period and the packaging was on point as well
Website is easy to use. Very quick check out. Wife love Amazing Grace. Surprised her with this and she didn't have to go shopping to get it. Great price and fast shipping.
I always have a great experience. The delivery is always on time, it comes earlier that's expected.
I always have a great experience. The delivery is always on time, it comes earlier that's expected.
Love Arpege! My mother wore, I wear it, and my kids know the scent as my scent. Thank you for carrying this difficult to find fragrance at such a reasonable price.
Love Arpege! My mother wore, I wear it, and my kids know the scent as my scent. Thank you for carrying this difficult to find fragrance at such a reasonable price.
Glad you had my favorite fragrance. Especially the perfumed lotion
Glad you had my favorite fragrance. Especially the perfumed lotion
Shipping was very fast, excellent products, one my go to fragrance sites, highly recommend.
Excellent website, wonderful prices, original products, quick shipping. Thank you, I'll be using you again and recommend you to everyone.
Been using fragrance.net for years now and I love it.
Been using fragrance.net for years now and I love it.
Never had any problems with this company. Always delivers promptly.
Never had any problems with this company.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
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