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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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I love shopping here really good prices delivery is fast and easy
I love shopping here really good prices delivery is fast and easy
I love shopping here really good prices
Always a positive experience with fast shipping and great prices.
The Hugo boss bottle does not have a working pump for the bottle, you press the tip and nothing ever comes out so it's pretty much useless to me
Always fast, efficient orders received from this company.
No good the frgrance leaves is 20 seconds and leaves a sticky residue real nasty
Super fast delivery! I also like the coupons given at which I applied to my order.
Excellent product and service and price and I have been using them for years.
I've used Fragrance.com in the past. Easy and quick. Would recommend to friends and family.
I've used Fragrance.com in the past. Easy and quick. Would recommend to friends and family.
I ordered the colonge on June 28th and had it by July 1st or 2nd. Smelled just like I remembered and my wife loves it too.
I will know better when I receive my items thank you
I will know better when I receive my items thank you
Very easy to find what I wanted. Excellent description of the fragrance's ingredients. Delivery was fast with no problems at all. Love that the smells were exactly what I wanted.
Glad to find this fragrance my husband has had a bottle for years and finally is done so we were looking for it
Glad to find this fragrance my husband has had a bottle for years and finally is done so we were looking for it
Very easy to order & timely delivery. Great transaction.
He wanted emporio by Armani. The other sites did not carry it and because my boyfriend is a spoiled brat
I hope it gets here fast because my boyfriend is in a terrible mood he keeps cussing me out
I like the fragrances But I was Disappointed of the size of the bottles they were to small for the price of them
Always have what I'm looking for at a good price. Website easy to maneuver and checkout easy and secure
Always have what I'm looking for at a good price
I ordered a fragrance I thought I would never be able to find again, at a great price, and it came much more quickly than I expected!
I had a great experience with very fast shipping. Compared to Department store prices.
The price was higher by 2 dollars than the perfume spot. I hope my product is high quality since I decided to go with this company. Also in order to get it for $77 instead of $91. I had to have a coupon. While the perfume spot was $ 75 originally. I shopped with you guys before is the only reason I went with you guys. I really like this fragrance I'm ordering so I hope it is top quality.
The price was higher by 2 dollars than the perfume spot. I hope my product is high quality since I decided to go with this company. Also in order to get it for $77 instead of $91. I had to have a coupon. While the perfume spot was $ 75 originally. I shopped with you guys before is the only reason I went with you guys. I really like this fragrance I'm ordering so I hope it is top quality.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Bonjour Stéphane, Merci de nous avoir contactés au sujet de votre commande numéro 72540199. Nous vous confirmons qu'un email contenant les informations de suivi et les mises à jour de livraison vous a déjà été envoyé. Nous vous invitons à vérifier votre boîte de réception ainsi que votre dossier de courriers indésirables au cas où le message s'y trouverait. Si vous ne parvenez pas à retrouver cet email ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous répondre directement. Nous serons ravis de vous aider.
Answer: Hi Maria! We are very sorry to hear about the issue with your order and completely understand how upsetting it must be to lose one of your favorite perfumes. 💫 All our orders are carefully packed to help prevent any damage in transit; however, sometimes mishandling during shipping can still occur. Please reach out to us via email at [email protected] so we can make this right for you. Thank you for your patience and for trusting FragranceX with your fragrance collection!
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Anne! Thank you for reaching out. For assistance with changing or updating your delivery address, please contact our support team directly by email at [email protected]. Please note that an address can only be updated if the order has not yet shipped. Once an order is processed and sent, we are unable to make changes to the delivery address 📦 We will be happy to assist you as soon as we hear from you.
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at [email protected] with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi! Please reach out to [email protected] for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!

