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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The buying experience with Fragrance X was great but I was disappointed in the product as it is not how I remember it from years ago when I used to wear it. So, that is my fault and not FragranceX.
Just so happy to find this familiar fragrance - so many happy memories. I am thrilled!
Hi Jolie!
Thank you for sharing your lovely feedback!
We are truly happy to hear that you were able to rediscover a fragrance that brings back so many special memories. Knowing it brought you joy and excitement makes our day.
We appreciate you choosing us and hope your fragrance continues to bring you many more wonderful moments 🌷
Hi Greg!
Thank you for your great review!
We are happy to hear that your cologne arrived quickly and that you are enjoying the scent at a great price. Your satisfaction means a lot to us.
We look forward to serving you again soon 👍
The products I ordered arrived exactly as promised within only a few days from placing my order. They were the exact name brand and sizes as ordered. That's why I always order from FragranceX and I always will.
Hi Warren!
Thank you so much for your amazing review!
We are delighted to hear that your order arrived just as promised and that everything you received matched exactly what you selected. Knowing that you trust us time after time truly means the world to us.
We appreciate your loyalty and look forward to serving you again soon ⭐️
They have a lot of fragrances that are hard to find. Prices are good and shipping is fairly quick. I'll definitely order again.
Hi Tammy!
Thank you for the wonderful feedback.
We are so glad you can find those hard to locate fragrances with us, and it is great to know the prices and shipping keep you coming back 😊
We will be happy to have you order again!
FragranceX has always proven to be prompt and well packaged with their deliveries
Hi John!
Thank you for your kind words. We are happy to hear that your orders have always arrived promptly and well packaged 😊
We appreciate your continued trust in us!
The whole process from purchase to me actually getting the products in hand took roughly two weeks. I am in Jamaica so it took longer than if I were in the US. The products smelled the way i expected.
Hi Thashaii!
Thank you for sharing your experience with us. We are glad to hear the shopping process went smoothly and that your fragrances smelled just the way you expected 😊
Shipping to Jamaica can take a little longer, but we are happy everything arrived safely. We truly appreciate you choosing us!
It was my first time, the experience was pleasing. Fragrance x has a wide selection
The ordering process was smooth as well as delivery. The scents weren't liked so they were returned.
Hi Steven!
Thank you for sharing your experience with us. We are glad to hear the ordering and delivery went smoothly, though we are sorry the scents were not what you expected. We are happy you were able to return them without any trouble 😊
If you ever need help finding a scent that better fits your taste, we are always here to assist!
Terrible along with the Perfume Box you guys are the worst...
Hi Ryan!
I am sorry to see you feel this way.
The order shipped August 27th and was delivered on September 2nd, which is within the 2-3 business days estimation considering that September 1st was a National Holiday and therefore does not count as a business day.
Hope this information helps, have a great day!
Have purchased from this company for many years, always satisfied.
Hi Pamela!
Thank you for being such a loyal customer over the years. We are truly happy to hear you are always satisfied with your purchases 😊
We appreciate you very much!
They have always been my 1st choice. They have my older scents also.
Hi Edward,
We are thrilled to be your first choice and glad you found your favorite classic scents! 😊
Thank you for your continued trust.
Great smelling cologne at a terrific price. Thank you
Hi Martin,
We are glad you love your cologne and had a great experience with our customer service! 😊
Thank you for sharing your feedback.
This is the only place to go for colognes/perfumes. Great pricing second to none in selection and super fast shipping.
Hi Richard,
We are thrilled to be your go-to place for fragrances! 😊 Thank you for your kind words and continued support.
Love my Parfum and the quality is perfect and it came super fast. Thank you will be shopping with you all again
Hi Leroy,
We are so glad you love your parfum and that it arrived quickly! 😊
Thank you for your support, and we look forward to your next order.
I was very pleased with fragrance x and I will definitely tell my friends and family about it. No complaints so far
Hi Nicole,
We are thrilled to hear you are pleased with FragranceX! 😊
Thank you for spreading the word to your friends and family.
I've really enjoyed shopping on the website and finding great deals on perfumes that I love. I just got my first package and I'm over the moon! Thank you for such a great experience.
Hi Cindy,
We are thrilled to hear your first order exceeded your expectations! 😊
Thank you for your kind words, and we look forward to delighting you again soon.
Hola Mayda,
¡Nos alegra saber que tu pedido llegó rápido y que estás satisfecha con la calidad! 😊 Gracias por compartir tu experiencia.
Hassle free. Found what i was looking for, easily. Good packaging. Shipped in a timely matter. Pleased with prices
Hi Debra,
We are thrilled your experience was hassle free and that you found exactly what you were looking for! 😊
Thank you for sharing your positive feedback.
I'm happy with the product and I'm satisfied with the service
Hi Rogerio,
We are glad to hear you had a great experience with us! 😊 Thank you for sharing your feedback, and we look forward to serving you again.
The best part of ordering from FragranceX is that they use a reliable source of delivery, which is USPS. And promptly delivered my package.
Hi Callie,
We are thrilled your package arrived promptly and reliably! 😊 Thank you for sharing your positive experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Barbara!
Thank you for sharing your honest feedback!
We are happy to hear that your shopping experience with us was great, though we are sorry to learn that the fragrance did not match how you remembered it. Scents can definitely feel different over time, and we truly appreciate your understanding.
We hope your next choice is a perfect fit and we look forward to assisting you again 🌼