Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of FlyFar CA

FlyFar CA

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate FlyFar CA?
grey stargrey stargrey stargrey stargrey star

FlyFar CA Reviews Summary

The company has garnered significant negative feedback regarding its customer service and refund processes, with numerous customers expressing frustration over long wait times, unhelpful representatives, and difficulties in obtaining refunds for canceled flights. Many reviews highlight a perceived lack of accountability and transparency, with claims of hidden fees and inadequate support during emergencies. Conversely, a few customers noted positive experiences with the booking process and competitive pricing. Overall, the prevailing sentiment suggests a deeply concerning reputation, primarily due to inadequate customer support and a troubling approach to handling cancellations and refunds.

This summary is generated by AI, based on text from customer reviews

service
25
value
25
shipping
18
returns
21
quality
25

We monitor reviews for authenticity

Florida
1 review
1 helpful vote
Follow Fedeline F.
Unfollow Fedeline F.
Share Review
Report Review

I purchased my flight through them. I went to the airport there was no record of me purchasing the flight. I called them and the lady on the line was yelling at me as it was my fault they messed up.

Date of experience: November 1, 2016
Massachusetts
4 reviews
11 helpful votes
Follow Asjah m.
Unfollow Asjah m.
Share Review
Report Review

FlyFar.ca is all about the rip-off. Between reading other reviews and considering my own experiences, it would seem that their primary means of illegitimately making money is hidden charges and then overcharging cards. Luckily for me, the amount that they tried to swindle me out of was relatively small so if I had to take a loss, it wouldn't have been that much. But still, they overcharged my card, gave me the run around about getting a refund, lied, and were very rude. I ended up just having to call my credit card company and they refunded me the amount themselves and (I'm assuming) dealt with flyfar.ca themselves. They're scam artists. Don't even bother.

Date of experience: September 13, 2016
Oregon
3 reviews
14 helpful votes
Follow Lewis G.
Unfollow Lewis G.
Share Review
Report Review

Horrible
August 7, 2016

They booked flights for the wrong dates! Then wanted over $500 to fix their mistake.

Date of experience: August 6, 2016
New York
2 reviews
13 helpful votes
Follow Rohan p.
Unfollow Rohan p.
Share Review
Report Review

Dont even bother!
December 23, 2015

Booked a flight thru flyfar after i was redirected from the momundo app. Got email confirmation with the total charge. My son shows up at the aiport ready to fly and spirit airlines which is also a nightmare has no record of him being a passenger. Had to purchase entire new ticket for the next day. They refuse to refund my money.

Date of experience: December 23, 2015
California
2 reviews
27 helpful votes
Follow SUSAN C.
Unfollow SUSAN C.
Share Review
Report Review

HORRIBLE
October 28, 2015

Flight Network and FLY FAR are the same company. I booked a flight in Thailand with them and when I went to review the flight booking Air Asia the confirmation did not show up. I attempted to call Fly Far, waited 1 hr and no one ever picked up their 24 hr number. I contacted through the chat at Air Asia the following day, they stated that first they could not find the reservation and then when found any checkin or seat assignment had to be done through the booking agency. I again attempted to reach FLY FAR, waited another hour, and again no one answered their 24 hr number. After another attempt the following day, I rebooked the flight myself and attempted to contact fly and emailed them for a refund. 2 days later I had an email saying they had called me numerous times however there was no number or messages left on either my land line or cell. I tried to call the number that was attached to the email from Abeer and left a message. No return call. I emailed Abeer, no return email. I called again same thing. After 5 emails I got an email that Air Asia is reviewing the refund request with the case numbers. These case numbers do not show up when I try and reach Air Asia. I tried to contact Air Asia again and they state that this has to go through Fly Far. But that there is no record but I still have the duplicate booking. I again tried to email Abeer and call them. No return. I emailed Flight Network with my concerns and my documents, no return. I called again. No one available to assist me. I just got off the phone and again no one can assist me until tomorrow. Tomorrow I leave for Thailand. When I contacted my credit card company they could do nothing as the agencies are in Canada and Out of the country. It appears the best I can do is attempt to inform the public.

Date of experience: October 27, 2015