FlyFar CAReviews 327

On October 23rd, 2017 at the Kathmandu International Airport we attempted to get tickets at the China Southern check in desk for our flight. We were asked to step to the side of the regular check in, and 5 people including us, had the issue explained to them. Due to the new Chinese rules of transport that were released August 18th of 2017, China Southern would not ticket us or allow us to board the flight because the flight included a second leg to Wuhan which, according to the airline, prevents US citizens from traveling through China. This issue has to do with issuing visas. China Southern explained that this rule had been communicated to all the flight agencies and that we needed to contact our flight agency for further clarification.

On our behalf, due to lack of international phone service, our friend contacted Flyfar while we waited in the airport, and neither a resolution nor an alternative flight were identified. Flyfar indicated that we should be able to board the flight. We were not allowed to board the flight from Kathmandu because China Southern would not provide us a ticket due to the rule change. This rule change should have been communicated to us from Flyfar, and our flights been changed to a permissible route at the time of the rule change back in August.

Approximately 2 hours after the flight had departed we received an email notification from Flyfar stating that the flight had been cancelled. It was never cancelled, we just weren't allowed to get tickets or board.

Due to no communication of the issue before our trip, and a lack of direction from Flyfar while we were stranded at the airport, we were forced to purchase completely different flights back to the U.S.

If we didn't have a contact in Kathmandu that let us stay and eat for free, and a friend who was available at the time to purchase alternative tickets, we would be in a significantly worse situation due to FlyFar. Stay very far away from Flyfar..

Just unbelievable!
Avoid Flyfar with all your cost!

I bought a round-trip overseas for my daughter.
One segment of the return ticket after a connection was cancelled by an airline.
The Flyfar did not notify me about it and just charged the full amount of $1260 and did not issue the segment of the connecting flight.

We did not know and my daughter was stuck all alone in China because of that.
It was a nightmare.
I had to spend $2800 to issue a ticket for next day.
My 18 years all had to stay all alone in China, scared and traumatized.
The company did not compensate anything.
They just said " I don't know' and just put me on hold for 30 minutes.
Called a few more times, and the same response.
Just unbelievable. I'm reporting the incident to FTC, and protesting for this experience we had to go through.

Booked a flight to Toronto. Received confirmation, received another they couldn't book due to being late in the booking. Fair enough, says on sky scanner all good but they say cant book it... wheres my money? Still waiting a week, they say 3-5 business days. Quick to take my money over a flight not guaranteed? So wrong... a wait to refund.

I need the cash because im booking flights, now yave to delay while prices of flights increasing...

Do yourself a favour, dont book...

Attempted to book the flight but was shown that the transaction failed by the end of the transaction. Tried to rebook again which turned out to be a success. I then check my email to find that the booking was pending, then minutes later another email was received stating that "there was a problem". I check my bank statements and it shows two payments being made at the same time as the failed and the successful transaction. I then email flyfar asap for a return for both transactions. They quickly resolved the second transaction and made a return but not for the first transaction.
I ended up chasing the sales executive Nicole and attached bank statements and my bank contact details as instructed but Nicole seemed to be confused with the amounts going in and out. Even though I've made 2 attempts to make it easier to understand basic maths, that the credit and debit does not add up in the end. After a month of series of emails explaining the amount going in and out, I had to put a dispute the transaction with my bank and got my money back successfully from them. Flyfar has got to be the worst travel agency I've ever dealt with.

Lisa

I am very sorry to inform you that though i had booked for america it could not be

Completed due want of money in my credit card, in this regard i want to you if debit

Cards can be accepted or not. You service is excellent. I did not imagine that such a

Nice service is provided by you. I can go to visit america from my city bhubaneswar

In near future since i am shortage of fund. I am a pensioner but like to travel all over

World. I have visited so many countries and in last america is there.