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FlightNetworkReviews 3,619

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Washington
1 review
0 helpful votes
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Incorrect final price appeared at payment. System stop final sale and sent be back out to rebook. Proper price second time.

Date of experience: January 18, 2025
Saudi Arabia
1 review
0 helpful votes
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أحسنت
January 28, 2025

Very good 👍is a very good working and normal prices

Date of experience: January 17, 2025
California
1 review
0 helpful votes
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Great experienced and very satisfying
January 27, 2025

Great experienced and very satisfying. Im sure I will recommend this to my friend.

Date of experience: January 16, 2025
KR
1 review
0 helpful votes
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Fast and convenient booking
January 26, 2025

I love the way everything is structured, it was easy to follow and it took only about 10 min to book the flight

Date of experience: January 15, 2025
Maryland
1 review
0 helpful votes
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The site is very easy to navigate
January 26, 2025

The site is very easy to navigate. We had our tickets within minutes. Looking forward to the trip!

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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Very poor
January 25, 2025

Very poor. Terrible website that does little but offer add on fees that are offensive.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2025
Turkiye
1 review
0 helpful votes
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Good experience
January 24, 2025

Very good and fast
Excelente, amable, rápidos, muy buena atención y fácil servicio

Date of experience: January 14, 2025
Colorado
1 review
0 helpful votes
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It's pretty intuitive
January 24, 2025

It's pretty intuitive. And easy. I think I got what I wanted for what I was willing to pay.

Date of experience: January 13, 2025
Florida
1 review
0 helpful votes
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Great help
January 22, 2025

The person I spoke with aas polite and helpful. They went above and beyond to help me.

Date of experience: January 11, 2025
Florida
1 review
0 helpful votes
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Super
January 22, 2025

It was very easy and competitive price with the rest

Date of experience: January 11, 2025
Hawaii
1 review
0 helpful votes
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Returning Yank
January 18, 2025

I am returning to visit good friends for the second time. Tried 4 times ( half hour)to book direct with Rex and it would never go through. I then clicked on your site and was able to complete the entire transaction in just a few minutes and for less money. What a relief. I was super impressed on how easy your site makes it to book flight. I will definitely be using you again in the future Mahalo Nui Loa

Date of experience: January 7, 2025
Japan
1 review
0 helpful votes
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Easy to navigate
January 17, 2025

Easy to navigate.
Fair price.
Lots of flight options.
Great.!

Date of experience: January 5, 2025
Rhode Island
1 review
0 helpful votes
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Good
January 17, 2025

Good experience on my first used this site. It's easy to understand and easy to use as a first time traveler.

Date of experience: January 5, 2025
Utah
1 review
0 helpful votes
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Too many possible add ons with the tickets. That was very time consuming and frustrating

Date of experience: January 4, 2025
Connecticut
1 review
0 helpful votes
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Additional fees
January 14, 2025

The additional fees are ridiculous and go on forever! Was super frustrated by checkout and mad.

The application was easy to navigate.

Date of experience: January 3, 2025
California
2 reviews
4 helpful votes
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Have to pay extra for everything!
January 13, 2025

Wow! You think you reserved a plane ticket, then you get asked if you want to pay to have your flight information texted to you, or pay to be able to speak to someone on the phone a bit faster, and then pay A LOT more to actually get your seat (what was the ticket price for?) - this is not for an upgrade, it's for the seat you just paid for (business class)! I've never experienced such nickel and dime-ing, though it cost way more than nickels and dimes to complete the purchase - hundreds of dollars extra to get what you supposedly paid for in the first place.

Date of experience: January 2, 2025
Washington
1 review
1 helpful vote
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I ACCIDENTALLY ENDED UP ON YOUR SITE WHEN LOOKING FOR SAS. I BOOKED RESERVATION WITH SEATS AND OTHER ADD ONS. WHEN I REALIZED I HAD NOT BOOKED DIRECTLY WITH THE AIRLINES I CANCELLED WITHIN 1 HOUR OF BOOKING. THERE WAS NO CLEAR MENTION THAT THE $44 NOT REFUNDABLE. FOR THOSE OF US BOOKING IN US WE ARE USED TO 24 HOUR CANCEL POLICY SO YOU NEED TO MAKE THIS MORE CLEAR. I WILL NOT USE YOUR SITE AGAIN

Date of experience: December 30, 2024
Texas
1 review
0 helpful votes
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The site made me start over 1x as I neared the end of booking. It was unclear why.

Date of experience: December 29, 2024
Zimbabwe
1 review
0 helpful votes
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Fast and easy to use
January 8, 2025

Fast and easy to use. I am quite happy with the website User friendly

Date of experience: December 29, 2024
Tennessee
1 review
0 helpful votes
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Disturbing
January 6, 2025

I call as I made a typo on a return date. I had first contacted airline and was directed to get in touch with you guys. They assured me that the airline has a policy which included cancelling the flight within 24 hours just simple get in touch. The first assistant the worst ever. He was very difficult to understand with his heavy accent. He denied my request falsely stating policy, etc. I contacted airline once more and then back to you a second time. Far better experience with the agent promising a change by email shortly. After several hours I have not received. If I get it things will be fine. The 2nd agent was good. The first was horribe.

Date of experience: December 27, 2024