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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought two tickets from Vancouver to Orlando at Flight Networks.
After a couple of weeks I received an email from them saying that the company had cancelled my flight. They offered me a terrible second option with layover of more than 10 hours. They said I could also request a refund.
I requested a refund (it's been more than a month now) and they never pay me back. I spent hours calling their terrible customer service and all they say is I hav to wait.
I had to buy ANOTHER ticket more expensive with another company and lost the money I had paid previously with flight networks. I do not recommend this company and I am considering processing the company.
A bit confusing - did not book it at once although it seemed correct.
Good and easy to find flights. Services and give a information easy to understand
Everything was pretty clear, I am just kind of SHOCKED that every single little thing costs extra, including booking a seat. I did not so so on my Transatlantic flights with SAS... figuring I am small enough to fit anywhere, even if I HATE being in the backs of airplanes.
Website and steps following choosing flights are easy to navigate.
Great website. Very fast with search results, Gives multitude of options to choose from.
This booking took almost as much time as the scheduled duration of the flight!... It's a one-hour flight from Show Low (AZ) to Phoenix Sky Harbor, and it shouldn't take screen after screen of options to look at and decline all of the unnecessary up-sells... It should be: [1] Pick the flight [2] How many bags? [3] Pick a seat... All of the other screens, like trip insurance, airline bankruptcy insurance, flight canceled by airline insurance, etc., all seem to be revenue grabs without a lot of substance or time-value added to the customer experience... Hopefully the flight will be scenic, efficient and enjoyable!
It was easy and fast. The different options for payment help as well.
I had a extremely hard time using your app on my phone. Today I used my computer and it was a completely different experience..
I booked my flight seamlessly.
It was an awesome experience
As a Diamond member I thought I did not have to pay for seat selection ""Select seats for free in advance"? Is this true? Also, though I did not have to pay for checking bags? "Extra checked bags on SkyTeam flights"
Why I had to book a seat? You made me pay extra. Please send me a refund. I did not want this option.
I did not appreciate your incessant attempts to upsell - more attempts to chisel more money out of me than I'd ever encountered with anyone else.
The site told me there was an error on it's part and to refresh about 4 times before working
I couldn't book at first because you thought I was a bot. I cleared history and cookies and could get on line. Yay!
It was easy to navigate the website, now let us hope the flight is as easy!
Ou changed the price at the last minute, which is completely dishonest
Easy to follow on the booking. Thank you for making is so easy
This website is cute and easy to navigate! Thank you for making European travel fun again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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