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FlightNetworkReviews 3,607

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

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Florida
1 review
0 helpful votes
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Excelente Servicio al procesar la compra

Date of experience: February 6, 2026
California
1 review
0 helpful votes
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This website has improved so very much since my last booking experience last year, I really appreciate how much clearer and easier it is!

Date of experience: February 6, 2026
Maryland
1 review
0 helpful votes
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Thank you for your service
February 16, 2026

Thank you for your service. The process was a bit burdensome and offered to charge for services that are usually a part of the booking process on regular airlines. My hope is that in the future you will develop a system that is much more streamlined and easier to navigate, without having to determine whether you want to purchase another service that should be a part of the process.

Date of experience: February 6, 2026
Florida
2 reviews
0 helpful votes
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Booking my LATAM flight was refreshingly user-friendly. The website was intuitive, navigation was smooth, and each step felt clear and efficient. From selecting seats to completing payment, everything flowed seamlessly. I appreciated how quickly I could find options and finalize my trip without confusion or unnecessary steps.

Date of experience: February 6, 2026
Florida
1 review
0 helpful votes
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Lowest prices around
February 16, 2026

Lowest prices around. Would like a wheelchair at the
Airports as I am mobility challenged. Nowhere was it listed as a concern.

Date of experience: February 6, 2026
Canada
1 review
0 helpful votes
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Flight Network
February 15, 2026

Difficulty accessing info on 3rd leg of our trip with otter. Did not realize until shortly before starting trip that our itinerary included a 15 hour layover in Toronto which cost us in excess 0f $450.00 for a hotel booked after our arrival in Toronto. NO documentation for Porter flight so dragged our luggage to their kiosk for assistance. Also, In Rekajvik at Icelandic Air bit they were unable to help or speak with someone. Staff in Toronto was not helpful! So... not pleased and Celebrity ship staff that helped us with these reservations also under the impression that our itinerary did NOT include a 15 hour layover. Absolutely no assistance from them.
Staff on actual flight was very good and helpful.

Date of experience: February 5, 2026
California
1 review
0 helpful votes
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Terrible service.
February 15, 2026

After a week of booking, the tickets have not been issued! Got only the payment receipt! How am I supposed to deal with the incompetency?

Date of experience: February 1, 2026
Arizona
1 review
0 helpful votes
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The first time I tried booking this flight, several days ago, I made it all the way to the payment collection step and the website wouldn't let me book the flight. It said there was a system error and to try back later without providing the ability to follow up with a representative to assist.

Date of experience: February 4, 2026
Bulgaria
1 review
0 helpful votes
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We have used Flight Network for booking our flight for MANY years now, and we will continue to use Flight Network in the future. We always manage to find the best prices here. THANK YOU!

Date of experience: February 3, 2026
Ecuador
1 review
0 helpful votes
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It is really user-friendly, I love the function that you directly see if the checked in baggage is included or not. Then everything is really easy from there. The best platform ive ever used.

Date of experience: February 2, 2026
California
1 review
0 helpful votes
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I had to go process of selecting flights 4 times and answering all the questions. I would get near the end and it would say I timed out or just kick me off or say flight was no longer available. Very painful

Date of experience: February 1, 2026
South Carolina
1 review
0 helpful votes
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I am a frequent flyer on other airlines and this is my first time booking on Breeze. It is NOT user friendly to book a ticket! I bought 2 first class tickets and it says Breeze can not guarantee that I'm sitting next to my wife in first class on this flight. I had to pay $20 extra and Breeze will TRY to sit us together. If we are not booked together, this will be my first and last time on Breeze.

Date of experience: January 31, 2026
Maryland
1 review
0 helpful votes
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False and misleading website
February 10, 2026

Funds were taken out of my American Express account but I never received ticket confirmation. Customer service is not able to help me.

Cancelled my husband's ticket shortly after purchasing it.

I thought I was booking directly from the airline website, I didn't realize this was a third party site until I checked my email for my ticket information. No where on the site does it mention an up charge when purchasing tickets.

Everything about this website is bad, I will be reporting it.

Date of experience: January 31, 2026
Massachusetts
1 review
0 helpful votes
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Site is easy to navigate and all options are easily accessible. One small suggestion. I entered my daughter as adult thinking 17 is an adult, but got corrected upon check out that this is a child. However, it was not easy to modify that from that screen, I had to exit and start over. Suggest you put an "Edit" link or button next to it for ease of navigation. Thank you very much.

Date of experience: January 31, 2026
New Zealand
1 review
0 helpful votes
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Flight Network
February 10, 2026

Flight Network is definitely a fraudulent company! I had a terrible experience with Flight Network just yesterday. I bought the tickets for my 72‑year‑old mother (Almaty–Auckland–Almaty) and also paid an extra $168 NZD for lounge access at Guangzhou Airport. We never received the access code, despite contacting Flight Network's support multiple times, including 24 hours before the flight. They kept saying it would be emailed, but nothing ever arrived.
At Guangzhou Airport, my mother presented the invoice clearly showing the payment for lounge access. Both China Southern Airlines and the lounge staff confirmed that she was not eligible for the service, as no booking had been made for her. This is completely unacceptable. It appears that Flight Network accepted the payment but failed to arrange the service, leaving a 72‑year‑old passenger without the comfort she had paid for.
When I asked for a refund, they insisted they had provided the access code, but offered no proof. This feels dishonest and completely unprofessional. Extremely disappointing experience. I will never use or recommend Flight Network again.

Date of experience: January 30, 2026
Hawaii
1 review
0 helpful votes
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Good website
February 10, 2026
Updated review

Good website. I wish the many options to add cost to the ticket were all included instead of having to feel as if one were gambling

Date of experience: January 30, 2026

Clear and convenient
December 16, 2025
Previous review

My travel bookings were simple and straightforward with your site.

Date of experience: December 4, 2025
Utah
1 review
0 helpful votes
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This is the fourth time I've used this site, it seems very easy to use to book flights where I want to go. Especially for an elderly person as myself.

Date of experience: January 30, 2026
Mississippi
1 review
0 helpful votes
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Easy booking
February 9, 2026

I had to keep the booking site open for an hour while waiting for info from fellow travelers, and I had no trouble doing that. All of my already entered information stayed in place, and I was able to continue where I left off.

Date of experience: January 30, 2026
Texas
1 review
0 helpful votes
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It was very easy to book my extremely low priced, direct flights to Toronto from Dallas. It was short notice and beat the next best (direct flight) booking by $225.

Date of experience: January 30, 2026
Arizona
1 review
0 helpful votes
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This site is really really bad
February 8, 2026

This site is really really bad. Where do I input my TSA info? Price got jacked up at checkout! $50+ for a small carry on? Last time I'll be using Allegiant.

Date of experience: January 28, 2026