FedExReviews 2,900

My mother who has been working at your company for 2 and a half years was fired because some girl wanted to fight her. Again my mother worked here for 2 and a half years she had the same behavior every day and hasn't changed since. The case said the girl who wanted to fight my mom was apparently the victim. Why would you throw the case aside and just take the girls word for it and fire my mother who was happy at her job because some random chick wants to fight her? Very unprofessional.

Awful customer service. Package left at wrong building, street, and apt number. No help from company. They told me to just tell the sender they lost it. Wouldn't try to find out where it was. I had to walk around the homes around me to find it. I'm a small woman doing this alone. Going up to strange doors. Because they wouldn't help at all. Not virtually, not in their stupid automated customer service, not even a real person helped. Ridiculous.

Driver backed in to my entry gates and pushed the pole over and i can not get in touch with no one this is crazy they have no options for property damage i seen him do it got his truck # and have it on video cameras but no one will contact me back.

I ship very important document to india on dec 1,2021 (tracking **************) which FedEx said we will deliver on Tuesday dec 6,2021, it was very important document for me which cot a lot money to make them, i paid 127.00 to make this happen on time but can you believe that FedEx deliver those on next year January 1,2022 i made some request to please deliver those documents but then i have to have make another same document and mailed by usps they charge me a lot less money and deliver on time, I went back to fedex to just tell them i don't need these document any more, they said we are sorry we will refund the money but you have to wait untail we deliver these, ok i wait then i called to January 4th to get refund but the lady shock me we don't have money back guarantee and argue with me, what a joke.

I m send my package Monday and lm take as soon as service /4to5day Service but still eight working day And my package not send and I called customer care they say we send the mail and we need one more days and you need the patience and the customer care talk to rudely and cut the phone very bad experience

Must be the worst delivery company in the world. I will never buy anything online from companies which use FedEx.

How is this company able to turn a profit or retain customer? I'm perplexed, they can't commit to a delivery date if their lives depended on it. I'm not talking a day or two late, it's WEEKS. Once again, I'm not talking one package, it's DOZENS of packages in the last year.
FedEx, please do everyone a favor, get out of the logistics business, you guys aren't doing it right.

Delivery first became late. Then the driver showed he had delivered the package "lie" then FedEx said that they had the package for 3 days then promised it would be delivered the next day and they noted it was delivered again. It was not. This is the most unprofessional company and I will not do business with any company who uses them.

Takes FedEx 4 days to crate a label then another 3 days for me to call them to see where the fuc******my package at they tell me it was never scan or created they were just trying to tell me whatever no experience no ethics didn't even wanna try fed ex should be bomb there the worst company ever talling about confused and not know how to help customers probally cuz they so $#*!ed they just tell u what they wanna tell you they actually really don't know anything even with a track number they just bs u

I have been expecting a package that was supposed to be delivered 12/26, it is now 1/3 and I still dont have the package and the reps dont have any additional information. Fedex just keeps changing the projected delivery date to the next day then the next day when it doesnt arrive it changes it to the next day again. This has been going on for 8 days now. The tracking shows that its out for delivery on a truck for 8 days now but never shows. I am glad Amazon surpassed them in deliveries and will be grateful to know when they go out of business so they aren't an option anymore for sellers to send through Fedex.

I ordered a product with express shipping to make sure I had it in time. Two days after the expected delivery date the status stated "delivery option requested" with no notification to me or options to do anything on my account. I called customer service 4 times before they put me through to an actual person. After politely asking the representative about my order she put me on hold and subsequently hung up on me. I called again and after the representative said she wasn't sure what the issue was she put me on hold and and I was hung up on a second time. At this point I gave up and called the seller, which immediately worked with me and sent me a new product. Awful experience. Will actively avoid this company in the future and advise others to do the same.

I once again placed an order online and to my disbelief Fed Ex is suppose to deliver! I know, sounds like a joke but it's really a nightmare! Day 1... Customer Not Home/Business Closed. As you can imagine not only was I home, my adult daughter was also here. Once again I called CS and filed a complaint that I know will fall down the rabbit hole. Here's what I don't understand, when you call the can see EVERY delivery for your address! Why haven't they gotten a new, CAPABLE driver? Durham NC hub is unreachable so you have NO Choice other than to call the Corporate phone number *******500). Press 0 and you WILL get a live person! YAY! I'm pretty sure I'll get a refund before the driver actually finds his way out of his paper bag to make my delivery! People PLEASE STOP USING FED EX for your business deliveries!

Ordered something with 2day shipping and day 6 and still haven't received it. It's in a warehouse 15 minutes from me and can't go pick it up because it hasn't been Processed so still waiting for something that could have been here 4 days ago

FedEx is the worst delivery service, their driver's can't ever deliver to the right address, and they even have gps. FedEx SUCKS BIG GREEN DONKEY $#*!S!

I see many reviews that ask if fedex is the worst. Yes it is. This is the second package they have lost with no hope of ever getting it. This package has been is Mayfield Kansas since December 21st, 2021. There answer is < file and insurance claim > Well we've done that before and did not get anything settled. The other package they lost was an apple computer. Luckily the shipper has had problems with fedex before and covered it with their insurance. This package is 12 inches by 12 inches by 15 inches.? Are employees taking stuff home?

Fed Ex is the absolute WORST delivery "service" on the face of this Earth! I've yet to receive several orders but keep getting "out for delivery" emails. Worst order - Fed Ex in Austell, GA, 30 minutes from my house, rec'd my Omaha Steaks order on 12/2/21 but did not deliver until 12/18/21 even tho I rec'd almost daily emails that order was out for delivery. If I could give NO stars, I would! I've gotten to the point that if a company ships Fed Ex, I will not order from that company. Fed Ex has been like this long before this holiday season or the pandemic.

FedEx should re-brand as FedUp!... Waited all morning for a package to be delivered. Based on previous lousy experiences, I asked for proof of signature this time (along with providing my cell number). No package was ever delivered but I did received delivery conformation, which displayed a made up FAKE signature name, used by the driver. I can only assume the driver STOLE the package?! I must now, (yet again) go through the pain of dealing with customer service. I never have this issue with UPS. BUSINESSES, STOP USING FEDEX! They are consistently unreliable!

This has got to be the worst shipping service available. We paid for three day shipping but it never arrived on time. They even passed the parcel on to another company to deliver. I think even one star is too high a rating.