FareGeek
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FareGeek Reviews Summary
FareGeek has a rating of 2.9 stars from 554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FareGeek most frequently mention credit card, customer service and confirmation email. FareGeek ranks 247th among Plane Tickets sites.
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I was planning my visit to Stockholm for a long time, but was unable to make any progress as I wasnt getting the best flight deal. My friend recommended me this website and I checked out the flight deals and selected cheap flight tickets for myself. The discount was good and it helped me travel within my budget.
I bought my girlfriend a ticket to NY for her birthday and it was all confirmed and looking good. She arrived at the airport to check in and found no record of the reservation. We found in our spam an email from FareGeek sent on the day of travel to say the reservation had been cancelled... by them... with no reason or explanation. I waited to there phone message for 1 hour before giving up. I had to buy a new ticket at the airport for double the fare. I am furious.
I booked a ticket, I got Confirmed Order! Money is not immediately removed! Faregeek later he canceled the order! I answer you adequate people? Your Flight reservation - FG-Jun*******-IRYNGJQ Sun Jul 03 2016 06:00 AM
Thanks for choosing faregeek.com as your travel partner. We regret and apologize for the inconvenience caused as we understand our services did not meet your expectations. Please be advised that we tried to contact you to advise you about the card declined due to which your booking couldn’t be processed/confirm but we didn’t receive a response from your end. Kindly send us an email at [email protected] for any further assistance required like rebooking or a call back from one of our available supervisor and we shall be happy to assist you
I travel once in every two months! So last month I selected South Carolina for my solo tour. I needed cheap airfare tickets and was browsing the internet. Though there were many offers, but the discounted deal that this website provided me with, is the one that I was attracted to the most. It had the cheapest price with no hidden costs. This deal went perfect with my budget tour plan. Thank you so much.
I love the customer care team of this website as the executives are always on assistance and answers every query I have. Thank you so much.
I have used this website for a few times and found it to be a standard and decent website with great offers and good service.
I had to visit New York for a short tour and I booked my airline tickets from this website. I got my tickets at an affordable rate. Thank you so much.
I wanted little hand-holding for the ticket booking process from a customer care executive and I was helped very well. Thank you for the co-operation.
I booked my tickets to Holland from this website and have got them at a great discount. I am happy with the travel deal and plan to use this website for my future travels.
My vacation to Italy was a cheap one as I could manage affordable tickets from this website. That aside my accommodation too was on budget. But thanks to this website for offering me affordable tickets.
I booked my tickets to Sweden from this website and got a great discount that made me save $22. Thank you so much.
I used the cheap flight ticket to California and was impressed with the service that I received.
I used their services last year to go back to my home country and I have to say that I was pleased with the service. I've paid the cheapest price for an air ticket to my country and I hadn't any problem at all from the moment I bought it online until I got in my country. I would totally use FareGeek services again.
I opted in for a multi-city tour package from this website and the price packaging was just perfect to my taste. Thank you so much.
I have used this websites mobile app and its awesome. The deals are great and the speed is fast.
I booked it at the eleventh hour but my tickets to Los Angeles came at an affordable discount from this website where I saved $15. Thanks a ton.
Bought a ticket with them Toronto to Amsterdam, with a return ticket via Paris. Everything looked fine on the email I got, and when I tried to check in before my flight they had changed my flights with end Destination PARIS! Instead of Amsterdam. I spent 2 hours on the help line, useless! And finally I receive a call from one of the staff from Faregeek who says it was my fault!. I lost it... finally the only way they could arrange my situation is that I had to travel Toronto- Amsterdam - Paris - Amsterdam! Ridiculous! And On my return they didn't give me a ticket with luggage, and I'm on the standby for the Paris Toronto Flight!
DON'T USE THIS SITE!
Dear Juan, We regret and apologize for the inconvenience caused as we understand our services did not meet your expectations. Please be advised that we tried to locate your confirmation details but couldn’t find one. So would request you to kindly share your confirmation number, booking ID, email ID and contact number so that we can check internally and have a call back arranged from our Supervisor.
I found a ticket on FareGreek for a flight with Lufthansa, that this flight is not available on Lufthansa website! I'm full of doubt if I should book it or not?! How can be possible that they offer a flight that the return flight is no longer available on official Lufthansa website?
Dear Melodien, Thanks for sharing your experience with us. We understand the doubt and to give you a concrete solution, we need to check the Itinerary and the respective Airline details so would request you to share your contact details & email id. We shall arrange a call back from our Travel Expert and should be happy to resolve all your queries.
FareGeek did not process my credit. Then when I called customer service, the agent repeatedly tried to find reasons why he couldn't help me. Finally, when he tried to book my flight for me and I asked him why I couldn't find a flight online and use a code to apply the credit, he began to shout at me. I am now waiting for a callback since I requested a supervisor and he failed to put one on. What kind of company is this? Search online for reviews and you'll find countless reasons not to use their services.
Dear David, We apologize for the inconvenience caused. As per our telephonic conversation the issue raised has already been resolved and certainly looking forward to serve you in future.
I made the worst travel experience with this company. I bought a montreal-istanbul round trip ticket. I do not know how their site has managed to make disappear my return booking. I made several complaints and nothing has changed. I was forced to buy a new ticket for the return. So I paid almost 2 times my ticket. I call it a breach of trust.
There is more informations about this issue:
Air reservation (PNR) number
FG-Mar*******-BXWP5GU
Complaint reservation number 3Q7KIX
You have my email and phone number since I made several calls
Dear Sophia, please be advised that we have investigated the case and has crosschecked with our IT team too. There was no bug reported nor we see any error on your reservation. It was a one way reservation booked perhaps could be cancelled on the same day with full refund, in case it was reported after receiving the confirmation email. We were informed after 1 week on incorrect reservation booked on the website and while it’s a solely Passenger’s responsibility to cross check everything while booking reservation online.
We have initiated a conversation already with your son and are trying to look for options available to give a you return ticket. We would certainly try to fit you in the itinerary with the cheapest options.
From the business
FareGeek is a flight, hotel, cruise, rental car and vacation booking engine.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret and apologize for the inconvenience caused as we understand our services did not meet your expectations. Please be advised that we tried to locate your confirmation details but couldn’t find one. So would request you to kindly share your confirmation number, booking ID, email ID and contact number so that we can check internally and have this case addressed on priority