FareGeekReviews 554

I booked a ticket from USA to India through Faregeek. I would like to change one of my travelling dates. I called customer care and for changing they are asking for almost 50% of the ticket price more. Its Ridiculous. Air line changing fees + more than 150 dollar for the current price showing on their website for same dates. Totally like 50% extra. My original Ticket price was 970 dollar, for my changing date ticket price is 1095 dollar showing on their web site. So still 225 dollar changing fee + extra fare 125 = 350 dollar only. But they are asking almost 500 dollar to change the ticket... I will never come back to this web site again. Please stay away from this web site.

I changed my ticket already from faregeek yesterday and they charged me 510 dollar... 350 dollar airline penalty fee+ 160 dollar fare difference. My initial fare was 970dollar and my day change price was on their website 1115 dollar at that time. Then I am not sure how they charged 510 dollar. Few days before when I called agent said airline penalty is 225 dollar only for changing the date. But now charged 350 dollar. I give my details to the faregeek representative (Dan F. [FareGeek Rep]) working here. But i did not get any response..

Need Major changes to your Customer Service toll free number hire more people if you are so busy it takes all day to contact someone!
Once you get through to Customer Service they are very helpful. I spent most of the day trying the toll free number to get a birth date changed for a passenger. I was beginning to panic as this is the first time I have ever booked flights through Faregeek. I was beginning to think there was no Customer Service.At approximately 10 PM I finally got through to Conner who helped me get the date changed and gave me all the information I was looking for. Thank You Conner I really appreciated your help tonight with this.

I recently returned from a trip to New York that I booked via FareGeek.
The tickets were cheap (much cheaper than direct with the airline) and although I thought it was too good to be true, I booked anyway.

After I booked I didn't receive email confirmation of my ticket from the airline and started to read some reviews (a lot of which were negative) and became very worried. I tried to phone them up but was on hold for ever. I did email them however and received prompt responses assuring me to stay tight and that the e-tickets might take over 24 hours to arrive.

After a sleepless night, sure enough the next day I received confirmation of the tickets and could login to the airline's booking system and check the details. Although this was a massive relief I still worried that the agent (FareGeek) could cancel the booking.

The end result was that everything was fine and if I hadn't had read any reviews I wouldn't have worried and thought anything of it really. After receiving the booking confirmation, the rest of the process was like it would have been if we'd booked direct through the airline, although the tickets were cheaper! Something FareGeek explain on their FAQ (http://faregeek.com/faq.php).