Fabletics UKReviews 175

I didn't know what I had signed up for. They took £264 out of my account, when I rang up this company to request a refund for the membership points the woman who I spoke to tried to only give me half on my money. After a while on the phone she finally gave in and said I would have all the money in my account between 10-14 days I rang up on the 10th day and a different woman I spoke to said it was not down that I had wanted a refund and that I only wanted to close my VIP account. Going to wait and see how long it will actually take.

It was not very clear what I was signing up for. I bought a top; not the best quality in the world and realised that my credit card had been charged £44.00. I contacted Fabletics to cancel and spoke to a lady called Eunz and was told that I would be refunded the relevant amount, oh I was, but back into the Fabletics account. I don't ever want to buy anything from this site again. I feel as though a man on a horse has ridden up and shouted "stand and deliver"... daylight robbery.

My daughter purchased an item in April this year for £17.95. Having checked over my bank statements yesterday I have just seen that £44 has been taken for 4 months! A whopping total of £176! It's disgusting. My daughter said she had no idea that she was committing to anything at all - she thought she was just buying her item and had she known she would never have bought anything. I obviously telephoned and cancelled the membership this morning. However I would like my £176 refunding so come on Fabletics do the honourable thing. I'm a single parent and don't have his sort of money to "give away to a greedy company". The order number was *******. You will be able to trace me from that order and I look forward to receiving my refund in full. Others beware!

Don't buy products with this company. They are a bunch of crooks. Once you make your first payment they automatically make you a VIP member, which means that if you don't have time to read their terms and conditions or their emails (which, let's face it, is most of us partly because normally when you buy something off the Internet you don't get conned into this money laundering), you end up paying them and extra £44 a month every month until you realise they have ripped you off. Frankly you can find better quality clothes at better prices with companies who behave in an ethical manner. Do not make a purchase with fabletics!

Became a VIP member not realising they automatically take 49,95 from your account every month. Cancelled my subscription after two months but still had to use the 99 EUR credit. Did that reluctantly but just wanted to be out of it and went over by a couple of EUR as there was nothing for 99 EUR. Next month money was booked again. When I said I had cancelled my subscription they said I has ordered again using the VIP price (no other was available to me) and so went back in as a member. AAAhhhh so very frustrating! Never ordering from them again.

I have never wrote a review, but worry for though of you out there that could make a mistake like myself, this company are terrible and robbing, shame because there products are good. You should be aloud the choice to do monthly subscription and asked, not some hidden small print that take 44 pound out of your account each month, then when you try and contact them for help, conveiantly none of the help lines work. WHY ARE THEY NOT BEING INVESTIGATED

Beware of the false information this company provides. When placing the order we were assured of delivery within 24 hours of placing the order for which we paid a premium. The order instead arrived 5 days after it was placed, and 1 day after the date it was intended. On contacting customer service when I asked why Fabletics was giving false information to me, the person promptly put the phone down on me. This behaviour is not only rude but downright dishonest - the company is ripping off customers through false promises.

I have been charged monthly for membership from Fabletics without my permission. They did not send a confirmation email of my acceptance of their VIP membership, nor did they clearly outline I was a member in any email. They could have at least sent an email after my first payment to them giving me oppurtunity to cancel. Now they have taken £200 from my account. They have not clearly advertised at all. I am furious, considering I am a medical student already struggling to pay for university. No other suscription service uses such horrrible tactics to scam poor students into such a scheme ie amazon prime. Numerous reminders and warnings. I simply thought I was buying one outfit online and now I have lost £200

The clothes I received were awful quality and horrendously overpriced for the quality I received, and they make returning clothes ridiculously long winded and difficult. But worse still, I was made a VIP member little to my knowledge which costed me £44 and I have just spent a ridiculous amount of time trying to cancel this and have the money refunded. Just do not use this site, it's a complete waste of time and money and I really hope to see it closed down asap.

Clicked an add on Facebook for Fabletics, found 2 yoga pants that looked nice on the website and ordered them for 29 euros. All good. Everything normal. Did this before - you order, receive the package and keep the products if you like them or send them back. In this case, the leggings didn't really fit as I expected and, therefore, I sent them back. Now imagine how you would feel if, instead of seeing your money back into your account, you see that 50 more euros are withdrawn. Looking up closely I found out that, unknowingly, given the wording and position, I agreed to a membership (paying them 50 eu every month). Why would you agree in full awareness to a membership for ordering clothes every month eludes me. Would be as if the clothes are good for one use and then you need to replace them constantly. At this point, they are not willing to give my 80 eu back.

First they trick you into buying a 'sale'. What clothing company will charge you £44 a month for not buying anything. Then they make money from people who don't cancel it because they are not aware that you have to cancel something every month not to get charged. That idea is from a conman. How many young people, elderly and disable or mentally challenged have they conned. So many able adults were not even aware they've been charged hundreds of pounds because of this con. Mentally challenged people may not be able to complain and fight to get their money back. People who worked hard for their money and this company uses tactics so easily to con people. How are they allowed to carry on with this fraud. Is someone going to do something about it. The government, trading standards, consumer rights?!

Ik zou een winkeltegoed hebben van 44,95 vanwege een retour, echter als ik dit wilde gebruiken, gingen ze automatisch mijn krediet van de maand (49,95) inzetten hiervoor. Ik kon onmogelijk mijn tegoed van 44,95 opmaken. Dit leek ik gewoon kwijt te zijn. Als ik telefonisch afspraken met ze maakte, zeiden ze dingen tegen mij die ze niet nakwamen en als ik ze vroeg deze afspraken schriftelijk per mail naar mij toe te sturen, wilden ze dit niet en braken ze het telefoontje af. Enorme oplichters.

I was super excited about this website at first, I thought it was awesome how they had a 2 for 24 deal but what I didn't bargain for was being charged 50 bucks after not having bought anything this month. As soon as it happened I called and wanted a refund. The lady I spoke with on the phone sounded like she was reading something off of a piece of paper and ignored absolutely everything I had to say. After telling her that I literally cannot afford this right now she said I would be able to be refunded and it would take 5 days to process. It's been 6 days now, my VIP membership is still intact and I still haven't gotten my refund. I've tried removing my Credit Card information but opted for barring online purchases so they can't charge me again, since I can't remove it anywhere.