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EyecandysReviews 177

3.2

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Eyecandys Reviews Summary

Eyecandys has a rating of 3.2 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyecandys most frequently mention contact lenses, customer service and free shipping. Eyecandys ranks 18th among Contact Lenses sites.

service
46
value
47
shipping
32
returns
29
quality
35

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New Jersey
1 review
1 helpful vote
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A++++
September 20, 2017

Great prices, great lenses, great customer service and fast shipping! This store is awesome and I'll def be back to shop again.

Date of experience: September 20, 2017
Minnesota
1 review
1 helpful vote
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Eye Lenses
September 20, 2017

Thank you for shipping the items securely and I love the free gift! Shipping was smooth and quick. The eye lenses themselves are brilliant and my boyfriend loved them. Would purchase again from EyeCandy's. Thank You very much!

Date of experience: September 19, 2017
California
1 review
2 helpful votes
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Great
September 18, 2017

Great service and great products. I got multiple compliments my first day wearing these contacts. I've already recommended some friends to this site. Keep up the good work.

Date of experience: September 18, 2017
California
1 review
1 helpful vote
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THE REAL DEAL
September 18, 2017

I was scared of buying from here at first since I bought had GEO lenses that dind't come with the authentic seals from another store. The GEOs that I got from EyeCandy came with the seals and I checked the codes to make sure they were authentic. My order arrived in 12 days which is reasonable. I am happy to say that I'll be returning for more colour lenses!

Date of experience: September 17, 2017
California
1 review
2 helpful votes
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Mediocre
September 18, 2017

It was my first time ordering circle lenses. I've used Freshlooks before so that's the only basis I have for comparison. While the shipping was prompt, the product was mediocre. The lenses didn't change my eye color much and felt drying. I'll stick to my Freshlooks for now.

Date of experience: September 17, 2017
Massachusetts
2 reviews
4 helpful votes
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I LOVE the,
September 18, 2017

I've received my lenses and can say with absolute conviction that I LOVE them! They change my eye color (brown) without being too "in your face" and some of my coworkers even thought they were my real eyes. They don't hurt when I put them on and just make my eye makeup pop!

Date of experience: September 17, 2017
New Jersey
1 review
1 helpful vote
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Great Service
September 18, 2017

I got my lenses in like a week which was quite a surprise to me! Customer service was excellent and helped me with tracking issues promptly. The quality of the lenses very good and the prices even better!

Date of experience: September 17, 2017
Texas
2 reviews
8 helpful votes
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GEO Nudy Grey
September 8, 2017

Lovin my GEO Nudy Gray contacts! They make my eyes look bigger and glowy yet still look natural. Shipping and fulfilment took around 2 weeks as the site specified.

Date of experience: September 7, 2017
California
1 review
3 helpful votes
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My lenses arrived in only 12 days, less than the quoted 20 working days. Everything was wrapped very well. I'm satisfied with all the products I bought from here.

Date of experience: September 7, 2017
New York
2 reviews
2 helpful votes
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Flawless experience
September 6, 2017

Customer service was exceptional, helping me choose the perfect pair from their extensive selection. My package came in only one week, which is quite fast! I researched a lot of color contacts websites, and Eye Candy definitely had the best value. I got free shipping and free lens cases. Overall, 10/10!

Date of experience: September 6, 2017
California
1 review
1 helpful vote
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My first colored lens and I'm very satisfied with my EyeCandy's experience. I got the GEO Fresh Greys and the color isn't very bright, but moderate and natural looking on my brown eyes. Shipment and fulfilment were fast seeing as they come from Asia. If they prove their longevity I'll definitely repurchase.

Date of experience: September 5, 2017
Arkansas
1 review
5 helpful votes
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They took my money and I didn't get my eyewear! Now I am going to prosecute them! This company is a total rip off! They advertise on Facebook so I thought it was legit. Never again will I order anything from facebook again!

Date of experience: September 2, 2017
North Carolina
1 review
2 helpful votes
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I ordered 2 sets of lenses... I never received them... they won't refund my money... terrible customer service!

Date of experience: August 5, 2017
Arizona
1 review
3 helpful votes
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I bought contacts 8 months ago. Never recieved. I contacted them and they had them returned. Now 6 months later I keep asking for a refund and they tell me "this week". Well its been over 2 months, I write them each week and they keep saying this week, Ive not received a refund and Im getting seriously pissed off. And not only are they not refunding my money, they say when they do I have to pay them 17% restocking fee for something I didnt send back, I just never received. This company is bull$#*! and very bad customer service.

Date of experience: June 27, 2017
California
1 review
1 helpful vote
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The circle lenses I got from EyeCandy's were so beautiful. I must thank a chat rep named Amara for helping me pick them. They match my skin tone perfectly and I couldn't be happier about how they look.

Date of experience: May 8, 2017
California
4 reviews
12 helpful votes
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Eyecandy's sells some solid, quality contact lenses, though it took quite the runaround to get them. The original ones I ordered were out of stock, so I agreed to switch to another product they recommended which again turned out to be out of stock. Their reason they gave was that their "stock fluctuates everyday." It took a few emails of back and forth to find other contacts I wanted but they didn't charge me the price differential as a courtesy so that was nice.

Date of experience: May 8, 2017
Canada
2 reviews
5 helpful votes
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Shoutout to an amazing live chat support rep named Amaya. She knew her stuff and was excellent at answering my questions. Got my issue fixed within 5 minutes which is pretty rare for customer support nowadays.

As for my order, it arrived on time. I have no complaints. My fave item is the Rohto Eye Moisturizer drops.

Date of experience: May 6, 2017
California
1 review
4 helpful votes
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I bought my contacts on Mar 15th but got them on Apr 5th. Product quality was alright. Id definitely like to see faster delivery times the next time I order.

Date of experience: May 6, 2017
California
1 review
3 helpful votes
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I was a bit skeptical at first having read some reviews here but seeing they've been in business for 8 years already, I took a shot and ordered 1 pair. I was surprised by the fast delivery: the order placed on April 2nd arrived on the 12th whereas most Asian sites make you wait for almost a month. Very cute packaging for the contact lenses. I'll be back for more!

Date of experience: May 6, 2017
California
1 review
5 helpful votes
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It was really easy to order and I got my order in a week (shipped to the US). As for the products themselves, 3/4 contacts I bought felt fine but the other one was not as comfortable. But oh well it's all subjective right? Other that, I'm totally satisfied with this site.

Date of experience: May 3, 2017

From the business

Enlarge Your Eyes with our Huge Selection of Circle Lenses & Colored Contact Lenses. Shop Low Prices, FREE SHIPPING. Backed by 100% Authenticity Guarantee.


eyecandys.com
Founded in 2011
Hong Kong, Hong Kong
+24