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Eyecandys has a rating of 3.2 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyecandys most frequently mention contact lenses, customer service and free shipping. Eyecandys ranks 18th among Contact Lenses sites.
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Great prices, great lenses, great customer service and fast shipping! This store is awesome and I'll def be back to shop again.
Thank you for shipping the items securely and I love the free gift! Shipping was smooth and quick. The eye lenses themselves are brilliant and my boyfriend loved them. Would purchase again from EyeCandy's. Thank You very much!
Great service and great products. I got multiple compliments my first day wearing these contacts. I've already recommended some friends to this site. Keep up the good work.
I was scared of buying from here at first since I bought had GEO lenses that dind't come with the authentic seals from another store. The GEOs that I got from EyeCandy came with the seals and I checked the codes to make sure they were authentic. My order arrived in 12 days which is reasonable. I am happy to say that I'll be returning for more colour lenses!
It was my first time ordering circle lenses. I've used Freshlooks before so that's the only basis I have for comparison. While the shipping was prompt, the product was mediocre. The lenses didn't change my eye color much and felt drying. I'll stick to my Freshlooks for now.
I've received my lenses and can say with absolute conviction that I LOVE them! They change my eye color (brown) without being too "in your face" and some of my coworkers even thought they were my real eyes. They don't hurt when I put them on and just make my eye makeup pop!
I got my lenses in like a week which was quite a surprise to me! Customer service was excellent and helped me with tracking issues promptly. The quality of the lenses very good and the prices even better!
Lovin my GEO Nudy Gray contacts! They make my eyes look bigger and glowy yet still look natural. Shipping and fulfilment took around 2 weeks as the site specified.
My lenses arrived in only 12 days, less than the quoted 20 working days. Everything was wrapped very well. I'm satisfied with all the products I bought from here.
Customer service was exceptional, helping me choose the perfect pair from their extensive selection. My package came in only one week, which is quite fast! I researched a lot of color contacts websites, and Eye Candy definitely had the best value. I got free shipping and free lens cases. Overall, 10/10!
My first colored lens and I'm very satisfied with my EyeCandy's experience. I got the GEO Fresh Greys and the color isn't very bright, but moderate and natural looking on my brown eyes. Shipment and fulfilment were fast seeing as they come from Asia. If they prove their longevity I'll definitely repurchase.
They took my money and I didn't get my eyewear! Now I am going to prosecute them! This company is a total rip off! They advertise on Facebook so I thought it was legit. Never again will I order anything from facebook again!
I ordered 2 sets of lenses... I never received them... they won't refund my money... terrible customer service!
I bought contacts 8 months ago. Never recieved. I contacted them and they had them returned. Now 6 months later I keep asking for a refund and they tell me "this week". Well its been over 2 months, I write them each week and they keep saying this week, Ive not received a refund and Im getting seriously pissed off. And not only are they not refunding my money, they say when they do I have to pay them 17% restocking fee for something I didnt send back, I just never received. This company is bull$#*! and very bad customer service.
The circle lenses I got from EyeCandy's were so beautiful. I must thank a chat rep named Amara for helping me pick them. They match my skin tone perfectly and I couldn't be happier about how they look.
Eyecandy's sells some solid, quality contact lenses, though it took quite the runaround to get them. The original ones I ordered were out of stock, so I agreed to switch to another product they recommended which again turned out to be out of stock. Their reason they gave was that their "stock fluctuates everyday." It took a few emails of back and forth to find other contacts I wanted but they didn't charge me the price differential as a courtesy so that was nice.
Shoutout to an amazing live chat support rep named Amaya. She knew her stuff and was excellent at answering my questions. Got my issue fixed within 5 minutes which is pretty rare for customer support nowadays.
As for my order, it arrived on time. I have no complaints. My fave item is the Rohto Eye Moisturizer drops.
I bought my contacts on Mar 15th but got them on Apr 5th. Product quality was alright. Id definitely like to see faster delivery times the next time I order.
I was a bit skeptical at first having read some reviews here but seeing they've been in business for 8 years already, I took a shot and ordered 1 pair. I was surprised by the fast delivery: the order placed on April 2nd arrived on the 12th whereas most Asian sites make you wait for almost a month. Very cute packaging for the contact lenses. I'll be back for more!
It was really easy to order and I got my order in a week (shipped to the US). As for the products themselves, 3/4 contacts I bought felt fine but the other one was not as comfortable. But oh well it's all subjective right? Other that, I'm totally satisfied with this site.
Answer: 10 days? Lol no no. Try 2 months. If u even receive them at all. I highly advise u shop somewhere else
Answer: 10 days? Lol! Try 2 months I highly advise u shop elsewhere for lenses.
Answer: Not worth it. You may or may not receive your order. They'll give u bogus tracking. They won't answer ur emails. No phone number to call. You'll end filing a complaint with PayPal. The free shipping They offer is for only if u oder from same warehouse. There's no way for u to tell if ur ordering from the same warehouse until u check out. So expect 50 dollar shipping fee. Plus they are overpriced. Worst mistake I've made buying lenses was finding their site.
Answer: Try 2 months. If they send them at all. I highly advise u shop for lenses somewhere else
Answer: Try 2 months if u even get them all. I'm a real customer. Spent 140 dollars there. Received 1 pair. The rest I got bogus tracking for and never received. I highly advise u shop elsewhere for lenses
Answer: Same thing happened to me. I can only suggest to file a claim with PayPal. And I hope u paid with PayPal. I will never order from here again.
Answer: It's 2 months ship time. Don't try the tracking they send u. It's useless. It says one thing like out for delivery then two weeks later picked up by carrier and then a week later cleared customs. Wait the two months. Then file a complaint with PayPal and get ur money back.
Answer: Lol if u even receive ur order. I didn't. I got a got a bogus tracking. That's so confusing saying it's out for delivery one day then just clearing customs 2 weeks later. You might wanna file a complaint with PayPal. Good luck getting customer service to answer u too.
Answer: I agree with the answer above. I advise against it. There is no free shipping. They say that and then charge u anyways. When u complain they'll tell u it shipped from different warehouses so it voids free shipping. There's no way for u to know where it's shipping from. They give u bogus tracking that makes no sense. It'll be out for delivery then clearing customs 2 weeks later. Expect a 50 dollar shipping charge. And when utry to reach customer service they will ignore u. I'd they answer its completely useless and they don't answer any of ur questions or resolve ur issue
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