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EyecandysReviews 177

3.2

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Eyecandys Reviews Summary

Eyecandys has a rating of 3.2 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyecandys most frequently mention contact lenses, customer service and free shipping. Eyecandys ranks 18th among Contact Lenses sites.

service
46
value
47
shipping
32
returns
29
quality
35

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India
3 reviews
0 helpful votes
Follow Andrea D.
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Wow! So many choices of lense here! The variety is great. Customer service was also very nice in helping me find the lense I want. I already recommanded my friends to buy lense from here.

Date of experience: November 12, 2018
India
3 reviews
0 helpful votes
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Excellent value..
November 2, 2018

Got lenses for my sister and myself. We both love everything and don't have issues with the contacts so far. Because of this excellent value, we're placing our 2nd order.

Date of experience: October 31, 2018
Florida
2 reviews
1 helpful vote
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Best site ever
October 30, 2018

They have a ginormous selection of contact lenses and I like how I could sort through them with all the filters on their website. Everything's affordable especially with plenty coupon codes floating around. The contact lenses are of excellent quality; I actually wear them everyday. I love how they have a subscription service now so I get them delivered to me every 3 months and get a discount each time.

Date of experience: October 29, 2018
Florida
3 reviews
4 helpful votes
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Thankfully!
October 26, 2018

My package was lost by USPS but they were nice enough to resend it. So my shipping ended up taking a month because of this fiasco. Thankfully, the contacts were lovely - everything from how they look, the packaging, comfort, etc. I would probably use a different shipping courier next time.

Date of experience: October 24, 2018
India
1 review
0 helpful votes
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The best lens company
October 14, 2018

I've ordered several times and I'm always happy with the quality of the contacts. Superb service. Thank you ~

Date of experience: October 11, 2018
India
2 reviews
10 helpful votes
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Judging from the poor reviews a few years ago, I can say that EyeCandy's has definitely done something about it and improved their customer service, shipping speed and overall quality. My order arrived in 2 weeks to the US, and the sealing, packaging, labelling was all perfect. The contacts were also true to pictures. They included some Asian snacks (which tasted pretty good!) which was a nice gesture

Date of experience: October 11, 2018
Philippines
4 reviews
10 helpful votes
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Feel pretty comfy
October 11, 2018

They lenses were really thin. I tore one on accident, so be careful! Otherwise, they feel pretty comfy. Shipping was also a bit slow.

Date of experience: October 10, 2018
Georgia
1 review
1 helpful vote
Follow CANDACE S.
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Stay Away!
October 5, 2018

Unfortunately my experience with this company was absolutely awful... They sent me a defective product and refused to replace it.
I paid over $30 for contacts I could not wear because it was a rip in the middle of one of them.
I was told to take a picture of the contact against a black background
After doing so I was told
Oh well we can't replace the product because you opened it it's the customer's duty to examine the product before opening it
There was no way I would have been able to see a rip in the contacts inside the bottle.
If I were you I would not buy from this company stay far far away.
They will refuse to replace any of their defective product
It also took 20 days to receive my package
I really wish I could give them a one-star

Date of experience: October 5, 2018
California
1 review
0 helpful votes
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Excellent!
September 16, 2018

Excellent service and fast delivery! I am satisfied with the lensesI bought They look great on me. I would highly recommended it every time for every thing.

Date of experience: September 15, 2018
Belgium
1 review
0 helpful votes
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Cool! Recommended
September 15, 2018

My sister and I both love all the lenses we ordered from EyeCandy's. They were all packaged beautifully and carefully. A big thank you to this company!

Date of experience: September 14, 2018
Canada
1 review
0 helpful votes
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Amazing colour
September 4, 2018

I now own 10 pairs of colour contacts from this store. All of them have amazing colour payoff. Customer service is always helpful whenever I email them with questions or concerns.

Date of experience: September 3, 2018
California
2 reviews
0 helpful votes
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Great product
August 28, 2018

Fantastic contact lenses, and very easy and comfortable to wear. The Briller lenses worked awesomely for my cosplay and didn't feel dry or anything all day. Thank you Eyecandys!

Date of experience: August 28, 2018
Philippines
2 reviews
0 helpful votes
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Good service!
August 26, 2018

High level of customer care from Eye Candy's. They responded to my emails and fixed my issue within a few hours which is quite rare in support nowadays. They were very reassuring even though I had quite a few newbie questions. I'll purchase again because of the good service I received.

Date of experience: August 25, 2018
South Carolina
1 review
0 helpful votes
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Excellent
August 24, 2018

Nice quality contact lenses. They make me look like a completely different person, haha. They were pretty easy to put on and felt like nothing the whole time I was wearing them. Postage and packing could not be faulted either. Recommended!

Date of experience: August 24, 2018
Nevada
3 reviews
10 helpful votes
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Good Seller
August 23, 2018

Good service, quick shipping. I got a free pair of contacts as part of a promotional offer. The packaging made it feel like a gift! Overall, super smooth.

Date of experience: August 23, 2018
Nevada
7 reviews
18 helpful votes
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It is two weeks, and I have paid close to 150 US dollars for some contact lenses. They have not shipped. They won't respond to any emails. I don't know what else to do, except share my negative experience with other shoppers. All I am asking is for them to ship my order but I cannot even get a response as to why not, from them. I cannot recommend this company who takes your money and then disappears. They do not take paypal so they make it harder on purpose to get a refund. I will call the bank in the morning. Please find a different company, as it seems to be hit or miss on whether this company will steal your money.

Date of experience: August 21, 2018
Norway
1 review
3 helpful votes
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Scam
August 18, 2018

Did not recieve the package, the seller promised multiple times that the package was sent. Then they promised multiple times that they where going to refund me, and nothing happened. AVOID THIS WEBSITE!...

Date of experience: August 18, 2018
France
1 review
2 helpful votes
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I ordered a pair a legging 3 months ago that has been lost in the process and they told me that they were going to send me a new one and still nothing. I asked for a refund and I have still no news. The worst experience ever, DO NOT ORDER on this website!

Date of experience: July 2, 2018
California
2 reviews
0 helpful votes
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Annoyed
June 4, 2018

I dont get why I need to get a perscription for buying NON PERSCRIPTION contact lenses on this site. I dont even need glasses. My optometrist charges a lot for this.

Date of experience: June 3, 2018
California
2 reviews
11 helpful votes
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Magnificent!
May 25, 2018

I got my order in 2 weeks which is understandable for an order coming from Asia. When I tried on the lenses I immediately knew they were worth the wait. They brightened up my eyes while looking extremely natural. I wore them for the whole day and they didn't feel dry or irritating at all (unlike some other ones I bought elsewhere before). The lenses I got were the JennyBee Iridescent Grey - which I'd 100% recommend to anyone looking for a subtle yet effective enhancement to their eyes!

Date of experience: May 24, 2018

From the business

Enlarge Your Eyes with our Huge Selection of Circle Lenses & Colored Contact Lenses. Shop Low Prices, FREE SHIPPING. Backed by 100% Authenticity Guarantee.


eyecandys.com
Founded in 2011
Hong Kong, Hong Kong
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