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Eyecandys has a rating of 3.2 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyecandys most frequently mention contact lenses, customer service and free shipping. Eyecandys ranks 18th among Contact Lenses sites.
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Wow! So many choices of lense here! The variety is great. Customer service was also very nice in helping me find the lense I want. I already recommanded my friends to buy lense from here.
Got lenses for my sister and myself. We both love everything and don't have issues with the contacts so far. Because of this excellent value, we're placing our 2nd order.
They have a ginormous selection of contact lenses and I like how I could sort through them with all the filters on their website. Everything's affordable especially with plenty coupon codes floating around. The contact lenses are of excellent quality; I actually wear them everyday. I love how they have a subscription service now so I get them delivered to me every 3 months and get a discount each time.
My package was lost by USPS but they were nice enough to resend it. So my shipping ended up taking a month because of this fiasco. Thankfully, the contacts were lovely - everything from how they look, the packaging, comfort, etc. I would probably use a different shipping courier next time.
I've ordered several times and I'm always happy with the quality of the contacts. Superb service. Thank you ~
Judging from the poor reviews a few years ago, I can say that EyeCandy's has definitely done something about it and improved their customer service, shipping speed and overall quality. My order arrived in 2 weeks to the US, and the sealing, packaging, labelling was all perfect. The contacts were also true to pictures. They included some Asian snacks (which tasted pretty good!) which was a nice gesture
They lenses were really thin. I tore one on accident, so be careful! Otherwise, they feel pretty comfy. Shipping was also a bit slow.
Unfortunately my experience with this company was absolutely awful... They sent me a defective product and refused to replace it.
I paid over $30 for contacts I could not wear because it was a rip in the middle of one of them.
I was told to take a picture of the contact against a black background
After doing so I was told
Oh well we can't replace the product because you opened it it's the customer's duty to examine the product before opening it
There was no way I would have been able to see a rip in the contacts inside the bottle.
If I were you I would not buy from this company stay far far away.
They will refuse to replace any of their defective product
It also took 20 days to receive my package
I really wish I could give them a one-star
Excellent service and fast delivery! I am satisfied with the lensesI bought They look great on me. I would highly recommended it every time for every thing.
My sister and I both love all the lenses we ordered from EyeCandy's. They were all packaged beautifully and carefully. A big thank you to this company!
I now own 10 pairs of colour contacts from this store. All of them have amazing colour payoff. Customer service is always helpful whenever I email them with questions or concerns.
Fantastic contact lenses, and very easy and comfortable to wear. The Briller lenses worked awesomely for my cosplay and didn't feel dry or anything all day. Thank you Eyecandys!
High level of customer care from Eye Candy's. They responded to my emails and fixed my issue within a few hours which is quite rare in support nowadays. They were very reassuring even though I had quite a few newbie questions. I'll purchase again because of the good service I received.
Nice quality contact lenses. They make me look like a completely different person, haha. They were pretty easy to put on and felt like nothing the whole time I was wearing them. Postage and packing could not be faulted either. Recommended!
Good service, quick shipping. I got a free pair of contacts as part of a promotional offer. The packaging made it feel like a gift! Overall, super smooth.
It is two weeks, and I have paid close to 150 US dollars for some contact lenses. They have not shipped. They won't respond to any emails. I don't know what else to do, except share my negative experience with other shoppers. All I am asking is for them to ship my order but I cannot even get a response as to why not, from them. I cannot recommend this company who takes your money and then disappears. They do not take paypal so they make it harder on purpose to get a refund. I will call the bank in the morning. Please find a different company, as it seems to be hit or miss on whether this company will steal your money.
Did not recieve the package, the seller promised multiple times that the package was sent. Then they promised multiple times that they where going to refund me, and nothing happened. AVOID THIS WEBSITE!...
I ordered a pair a legging 3 months ago that has been lost in the process and they told me that they were going to send me a new one and still nothing. I asked for a refund and I have still no news. The worst experience ever, DO NOT ORDER on this website!
I dont get why I need to get a perscription for buying NON PERSCRIPTION contact lenses on this site. I dont even need glasses. My optometrist charges a lot for this.
I got my order in 2 weeks which is understandable for an order coming from Asia. When I tried on the lenses I immediately knew they were worth the wait. They brightened up my eyes while looking extremely natural. I wore them for the whole day and they didn't feel dry or irritating at all (unlike some other ones I bought elsewhere before). The lenses I got were the JennyBee Iridescent Grey - which I'd 100% recommend to anyone looking for a subtle yet effective enhancement to their eyes!
Answer: 10 days? Lol no no. Try 2 months. If u even receive them at all. I highly advise u shop somewhere else
Answer: 10 days? Lol! Try 2 months I highly advise u shop elsewhere for lenses.
Answer: Not worth it. You may or may not receive your order. They'll give u bogus tracking. They won't answer ur emails. No phone number to call. You'll end filing a complaint with PayPal. The free shipping They offer is for only if u oder from same warehouse. There's no way for u to tell if ur ordering from the same warehouse until u check out. So expect 50 dollar shipping fee. Plus they are overpriced. Worst mistake I've made buying lenses was finding their site.
Answer: Try 2 months. If they send them at all. I highly advise u shop for lenses somewhere else
Answer: Try 2 months if u even get them all. I'm a real customer. Spent 140 dollars there. Received 1 pair. The rest I got bogus tracking for and never received. I highly advise u shop elsewhere for lenses
Answer: Same thing happened to me. I can only suggest to file a claim with PayPal. And I hope u paid with PayPal. I will never order from here again.
Answer: It's 2 months ship time. Don't try the tracking they send u. It's useless. It says one thing like out for delivery then two weeks later picked up by carrier and then a week later cleared customs. Wait the two months. Then file a complaint with PayPal and get ur money back.
Answer: Lol if u even receive ur order. I didn't. I got a got a bogus tracking. That's so confusing saying it's out for delivery one day then just clearing customs 2 weeks later. You might wanna file a complaint with PayPal. Good luck getting customer service to answer u too.
Answer: I agree with the answer above. I advise against it. There is no free shipping. They say that and then charge u anyways. When u complain they'll tell u it shipped from different warehouses so it voids free shipping. There's no way for u to know where it's shipping from. They give u bogus tracking that makes no sense. It'll be out for delivery then clearing customs 2 weeks later. Expect a 50 dollar shipping charge. And when utry to reach customer service they will ignore u. I'd they answer its completely useless and they don't answer any of ur questions or resolve ur issue
Enlarge Your Eyes with our Huge Selection of Circle Lenses & Colored Contact Lenses. Shop Low Prices, FREE SHIPPING. Backed by 100% Authenticity Guarantee.
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